Easy Clean Amsterdam

Easy Clean Amsterdam Recensies

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4.6 | 573 Recensies
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Easy Clean Amsterdam
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Recensies

Trustindex

4.6

| 573 totaal

478 stuks
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Dr. Ryan Means, D.C.
Dr. Ryan Means, D.C. 2026.08.01
     
Antwoord van Easy Clean Amsterdam 2026.08.01
Hi Dr. Ryan,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We take concerns regarding the quality of our service seriously and are reviewing the details of your appointment with the assigned team. We have also reached out to you via both WhatsApp and email so we can better understand your concerns and work toward a resolution directly.

We appreciate your feedback and hope to have the opportunity to discuss this with you.
Mariel Balmaceda
Mariel Balmaceda 2026.07.31
     
Antwoord van Easy Clean Amsterdam 2026.08.01
Thank you so much for the 5-star rating, Mariel! We truly appreciate your support and are delighted you chose Easy Clean for your cleaning needs.

Our team is committed to providing reliable, professional home cleaning services and an excellent customer experience. Your support means a lot to us, and we look forward to helping you again in the future!
Corina Apostol
Corina Apostol 2026.07.30
     
The service was rescheduled to the next day because the originally assigned cleaner called in sick. The replacement cleaner arrived almost 30 minutes late, and unfortunately, his body odor was extremely strong and made the experience very unpleasant, it didn’t seem like he had washed for some time or used deodorant . He did an acceptable job, but the smell lingered throughout my apartment for hours, and I had to air it out before guests arrived. I also felt sorry for him because he did even not seem to have suitable bag for carrying his things and was taking forever to shove them into an old backpack. Overall, this was a disappointing experience, and I will not use this business again
Antwoord van Easy Clean Amsterdam 2026.08.01
Hi Corina,

Thank you for updating your review. We're sorry to learn that your overall impression of your experience has changed.

After reviewing our records, we confirmed that the last service we provided at your property was on June 5, 2025, and there have been no subsequent bookings since then. The concerns you've described regarding the replacement cleaner's presentation were never brought to our attention at the time, which unfortunately meant we had no opportunity to investigate or address them.

We take professionalism and presentation seriously and continuously strive to maintain high standards across our team. If you would like to discuss your experience further, you're welcome to contact us directly.
Mark Buckrell
Mark Buckrell 2026.07.30
     
Et c'est fait! Your guys really worked hard, and did a good job...and I always need more practice with my French! They were just finishing up as the time expired, so the estimate was accurate. Everything is as it should be now. Thank you for the great service.
Antwoord van Easy Clean Amsterdam 2026.07.30
Thank you, Mark, for your fantastic 5-star review! We're delighted to hear that our team worked hard, completed the cleaning within the estimated time, and left everything just as it should be.
Thank you for choosing Easy Clean. We truly appreciate your recommendation and look forward to helping you again with your future home cleaning needs!
Daiane Almeida
Daiane Almeida 2026.07.24
     
I strongly advise against using Easy Clean Amsterdam. I booked a two hour service with two cleaners, which they agreed to and confirmed. However, they arrived late, performed only superficial cleaning, and left after just 45 minutes. When confronted, management claimed that two people working 45 minutes fulfilled the booking, but basic math shows that only equals one and a half hours of total labor. They also failed to bring the promised equipment. Furthermore, the cleaners skipped basic tasks entirely. The spaces underneath the bed, underneath the closets, and sections of the bathroom floor were left completely untouched. This is despite the fact that I have an audio recording specifically instructing them to clean the floors. When I provided timestamped video evidence of the neglected areas, the company made the absurd excuse that sweeping accessible floors is considered a deep cleaning service and not part of a standard clean. Instead of addressing the unfinished work, the company attempted to charge me even more than agreed. When I offered to pay a proportional amount for the 45 minutes they actually worked, they ignored the offer and immediately threatened debt collection. If you sort through the reviews here, you will see that other real customers share my exact experience of poor service. You will also notice many highly suspicious five star reviews utilizing repeating names and identical generic phrases to artificially boost their rating. I possess full documentation of their breach of contract, including both video and audio evidence, and am taking formal legal steps. Save your money and find a legitimate, honest company.
Antwoord van Easy Clean Amsterdam 2026.07.24
Hi Daiane,

We’re sorry to hear that you remain dissatisfied with your experience.

We have carefully reviewed the booking details, our communications, the cleaner’s account, and the completion records. The appointment was booked as a Regular Home Cleaning for two labour hours. Two cleaners attended, so the booked labour time was completed over a shorter elapsed period than it would have been with one cleaner. The team also brought and used its own vacuum cleaner, as requested.

We acknowledge that you disagree with our assessment of the service. However, cleaning was carried out and the invoice for that service remains unpaid. As you have stated that you are pursuing formal legal action, we do not believe it is appropriate to continue debating the matter publicly. We will provide the relevant records and supporting evidence through the proper legal process if required.

We remain committed to treating all customers fairly and handling complaints professionally.

— Easy Clean Amsterdam
stefanie janssen
stefanie janssen 2026.07.19
     
Grondige schoonmaak, goede prijs kwaliteit verhouding. Er zit ook een eind inspectie bij van de manager.
Antwoord van Easy Clean Amsterdam 2026.07.19
Hartelijk dank, Stefanie, voor uw mooie 5-sterrenreview! We zijn blij om te horen dat u tevreden bent met de grondige schoonmaak en dat u onze prijs-kwaliteitverhouding waardeert.

Bij Easy Clean vinden we dat kwaliteit niet stopt zodra de schoonmaak klaar is. Daarom voert onze manager een eindinspectie uit om ervoor te zorgen dat onze professionele schoonmaakdiensten aan onze hoge kwaliteitsnormen voldoen.

Bedankt voor uw vertrouwen in Easy Clean. We kijken ernaar uit om u in de toekomst opnieuw te mogen helpen met een professionele schoonmaak!
haven love
haven love 2026.07.16
     
DO NOT BOOK THEM. PHOTOS ARE FROM AFTER THE CLEANER LEFT. i am very confused by what a house cleaning means to this company? i have hired cleaners for years, and was never left feeling like i needed to clean after or with shoe marks on the floor. it was pretty clear that i wasn’t going to get the clean i was wanting, and when the man said he was done after 1.5 hours I said he could go. im extremely disappointed and i hope that they give their employee proper training because he was a nice man. if this is your standard of clean for the £90 I paid please let me know and i will remove my review! UPDATE: I HAVE REACHED OUT, YOU ARE NOT REPLYING! AND FOR YOU TO SAY THAT THIS IS A 91 EURO CLEAN IS CRAZY. MY FLOOR DID NOT HAVE SHOE MARKS ON IT UNTIL HE LEFT, I WAS NOT COMFORTABLE HAVING SOMEONE IN MY HOME ANY LONGER AFTER THE JOB WAS NOT BEING COMPLETED. DO NOT TRUST!
Antwoord van Easy Clean Amsterdam 2026.07.10
We're sorry to hear that you were disappointed with the service provided.

Following your feedback, we immediately reviewed the appointment with the cleaner. At the end of the visit, the property was inspected together and no concerns were raised at the time, so we were surprised to learn afterwards that you were unhappy with the results.

The booking was for a 2-hour standard cleaning service, which focuses on general maintenance cleaning rather than deep-clean restoration of heavily marked surfaces or built-up stains. That said, we always want our customers to be satisfied with the service they receive.

We would welcome the opportunity to discuss your concerns directly and see whether we can find a fair resolution.
Candice Solan
Candice Solan 2026.07.16
     
Ilona was great. Efficient and friendly. Would love to work with her and Easy Clean again in the future.
Antwoord van Easy Clean Amsterdam 2026.07.16
Thank you for your wonderful review! We're delighted to hear that Ilona provided such efficient and friendly service. We take great pride in delivering reliable, professional home cleaning services, and it's fantastic to know that Ilona made such a positive impression.

We'll be sure to share your kind words with her. Thank you for choosing Easy Clean, and we look forward to helping you again with your future cleaning needs!
Nick Young
Nick Young 2026.07.10
     
Antwoord van Easy Clean Amsterdam 2026.07.11
Thank you, Nick, for your 5-star rating! We truly appreciate your support and are delighted you chose Easy Clean for your cleaning needs.

Our team is committed to providing reliable, professional house cleaning services and a great customer experience, so it's wonderful to receive your positive feedback. We look forward to assisting you again in the future.
Rebecca
Rebecca 2026.07.09
     
Antwoord van Easy Clean Amsterdam 2026.07.09
Thank you, Rebecca, for your 5-star review! We truly appreciate your support and are delighted that you had a positive experience with Easy Clean. Our team works hard to provide reliable, professional home cleaning services and excellent customer care, so it's wonderful to know we met your expectations.

Thank you for choosing Easy Clean. We look forward to assisting you again with your future cleaning needs!
Danny en Petra Cohn
Danny en Petra Cohn 2026.07.06
     
Khaled and team were excellent! They arrived exactly on time and did a great job! They cleaned the entire house very thoroughly, I would certainly recommend them!
Antwoord van Easy Clean Amsterdam 2026.07.08
Thank you for your fantastic review! We're delighted to hear that Khaled and the team arrived exactly on time and provided a thorough, professional house cleaning service. Our goal is always to deliver reliable, high-quality home cleaning with great attention to detail, and we're glad we could meet your expectation.
We truly appreciate your recommendation and your trust in Easy Clean. We'll be sure to pass your kind words on to Khaled and the team. We look forward to helping you with your future house cleaning and deep cleaning needs!
Mansi Rathi
Mansi Rathi 2026.07.05
     
Very good job by Oussama en Khaled Easy Clean scheduled quickly, good communication and very thorough cleaning
Antwoord van Easy Clean Amsterdam 2026.07.05
Thank you so much for your wonderful review! We're delighted to hear that Oussama and Khaled provided such a thorough cleaning service and that you were happy with the scheduling and communication throughout the process.

We'll be sure to pass your kind words on to the team. Thank you for choosing Easy Clean, and we look forward to helping you again in the future!
Diana Morales
Diana Morales 2026.07.01
     
Antwoord van Easy Clean Amsterdam 2026.07.02
Thank you for your 5-star rating! Our team greatly appreciates your support, and we look forward to helping you again in the future.
Francien Franssen
Francien Franssen 2026.06.25
     
Ze doen niet echt wat ze laten zien .ik krijg de onderkant van de pannen niet schoon ,brillosponsje zijn beter
Antwoord van Easy Clean Amsterdam 2026.06.25
Wat jammer om te horen dat onze service niet aan uw verwachtingen heeft voldaan.

We willen dit graag voor u onderzoeken en samen naar een passende oplossing zoeken. Helaas kunnen wij uw reservering niet terugvinden op basis van de naam die bij de review wordt weergegeven.

Wilt u alstublieft contact met ons opnemen via info@easyclean.nl of WhatsApp en uw reserveringsgegevens doorgeven? Dan kijken wij graag met u mee en doen we ons best om dit netjes op te lossen.
caroline Schmitt
caroline Schmitt 2026.06.22
     
Satisfied with the move out cleaning service. Good communication and good job
Antwoord van Easy Clean Amsterdam 2026.06.23
Thank you for your 5-star review! We're delighted to hear you were satisfied with your move-out cleaning service and that both the communication and cleaning met your expectations. We truly appreciate your support and wish you all the best in your new home!
Katie Kohn
Katie Kohn 2026.06.21
     
Antwoord van Easy Clean Amsterdam 2026.06.23
Thank you for your 5-star rating! Our team greatly appreciates your support, and we look forward to helping you again in the future.
Daniel Underwood
Daniel Underwood 2026.06.21
     
Antwoord van Easy Clean Amsterdam 2026.06.21
Thank you for the 5-star rating, Daniel! We’re grateful you chose Easy Clean and are pleased we could provide a great cleaning service experience.
Riedstra visual artist
Riedstra visual artist 2026.06.17
     
Ilona from easy clean has cleaned my appartment. She did a terrific job, very friendly, precise and dedicated to her job. She payed attention to the details, was only satisfied with really clean!! I surely recommend her! Riedstra
Antwoord van Easy Clean Amsterdam 2026.06.21
Thank you for the wonderful review, Riedstra! We’re happy to hear Ilona delivered such a detailed and friendly service. Your recommendation means a lot to us. Looking forward to serve you again..
Panagiotis Zogopoulos [C]
Panagiotis Zogopoulos [C] 2026.06.17
     
Antwoord van Easy Clean Amsterdam 2026.06.17
Thank you so much for the 5 stars, Panagiotis! We truly appreciate your support and are delighted you had a positive experience with Easy Clean.
A A
A A 2026.06.13
     
Antwoord van Easy Clean Amsterdam 2026.06.13
Hi,

We're sorry to see that your experience did not meet expectations.

We would like the opportunity to investigate and better understand what happened. Unfortunately, we are unable to identify your booking from your review name alone.

Please contact us directly at info@easyclean.nl or via WhatsApp with your booking details so we can review the matter and work toward a resolution.

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