Easy Clean Amsterdam Recensies

Hi Shane!Thank you! We truly appreciate your kind words.

Hi Solon! Thank you so much for taking the time to leave us a 4-star review!

Hi Adrienn! Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the results. It was our pleasure to help!

Hi Damien! We deeply regret the frustration and disappointment you've experienced, and we sincerely apologize for the issues you've encountered. We take your feedback seriously and understand your concerns. Regarding the cleaning, our cleaner was more than willing to complete the job. She expressed a fear of dogs and kindly asked if it would be possible to place the dog in a separate room so she could proceed. However, we understand that this request was declined, and the cleaner was asked to leave. We made several attempts to contact you to discuss the matter and find a suitable solution, but unfortunately, all of our calls went unanswered, and we did not receive a response to our voicemail. The cleaner waited outside as we tried to reach you, but we were unable to connect. We are still more than willing to discuss this situation further and find a resolution. Please do not hesitate to reach out at your convenience, as we truly want to make this right for you.

Hi Deema. Thank you so much for taking the time to leave us a 5-star review!

Hi Lisa! We appreciate your feedback and look forward to serving you again soon!

I’m sorry you’re still unhappy, but I need to clarify what actually happened: Our team worked a full eight-hour day on your move-out clean and returned—at no extra cost—to fix the issues you pointed out. When our cleaner arrived again, I was on the phone explaining that Alexander, our cleaning manager who wasn’t on the first job, was en route to personally oversee the re-clean. Instead of discussing that, we were met with verbal abuse, shouting, and interruptions. We never “threatened” extra charges—in fact, we honored the free re-clean we offered. We simply explained that, without cooperation, it’s impossible to deliver the quality you requested. We’ve bent over backward to make this right. If you’re still willing to let us in, I’ll send a completely new team plus Alexander to supervise and walk you through every step—no one from the initial visit. Otherwise, I respectfully suggest you take your business elsewhere, because we can’t resolve this without a civil conversation. – Mark, Owner Easy Clean

Hi Tanya, I’m sorry we let you down with your end-of-tenancy clean—you deserved better, and I take full responsibility for our team missing key quality checks. We offered to return for a free re-clean within four days, but when our cleaner and Alexander, our manager, arrived you turned them away because one team member had already been there. During our call you used language so harsh that I couldn’t explain that Alexander was on his way to ensure everything was done right. I apologize if my tone came across as threatening—that was never my intent—but I won’t accept intimidation either. You also haven’t paid for the eight-hour clean we completed. If there’s a misunderstanding, let’s clear it up—but refusing the free re-clean and reporting us to the police without discussion makes it hard to resolve this. Here’s what I’ll do: Send a completely new team—no one from the first visit—at a time you choose. Have Alexander supervise and walk you through the finished clean. Please let me know when you’d like us back. I want to make this right, but I need your cooperation too. Sincerely, Mark Owner, Easy Clean

Hi Beatriz! Thank you so much for your wonderful feedback! We’ll be sure to pass along your kind words to them. We look forward to serving you again in the future!

Hi Julie. Thank you for your feedback! We’re thrilled to hear that William did a great job!

Hi Mohammed! Thank you so much for taking the time to leave us a 5-star review!

Hi Lauren! Thank you so much for your kind feedback! We’re delighted to hear that Alexander did such a great job and that you were pleased with the results. We'll be sure to pass along your compliments to her. We truly appreciate your recommendation!

Hi Bev. Thank you so much for your wonderful feedback! We are happy to hear that you have enjoyed our service.

Hi Corina. Thank you so much for taking the time to leave us a 5-star review!

Hi Saharsh! Thank you so much for taking the time to leave us a 5-star review!