The cleaners were really nice and very thorough but for my square meter area the timing was 2 people 2.5 hours and more time was needed. My place is ~92 m sq.
Thank you for your feedback! We’re glad to hear the cleaners were thorough and pleasant to work with. We also appreciate your note regarding timing, as every home and cleaning condition can vary.
farzane asvadi2026.05.06
I’m quite disappointed with the cleaning service I received. I hired two cleaners for what should have been more than enough time (around 3.5 hours total) to clean a small home of under 60m².
Unfortunately, the work didn’t align with my priorities at all. While one cleaner spent time on details like the inside of cabinets, the fridge, and the oven, the main areas I needed attention on, vacuuming and mopping the floors, were not done.
The other cleaner focused almost entirely on the toilet and bathroom, which was already brand new and didn’t require that level of effort. As a result, the overall space was left without the essential cleaning I specifically requested and needed before moving in.
I expected better coordination and attention to my instructions. Sadly, the service did not meet expectations.
Thank you for your feedback. We’re sorry the service did not meet your expectations.
The booking made online was for a standard regular cleaning service with 3.5 hours booked for two cleaners. Upon arrival, the team identified that the property condition was significantly beyond the scope of a regular maintenance clean and was much closer to a post-renovation/post-construction cleanup due to the amount of construction dust, debris, and detailing required throughout the apartment.
Your brother was informed on-site that completing the property thoroughly to the expected standard would realistically require substantially more time, estimated closer to 8-10 hours rather than the originally booked duration. As no significant extension was approved, the team completed as much work as possible within the booked timeframe.
We understand your frustration regarding the floors and priority areas, and we appreciate the feedback. We’ll use this internally to continue improving expectation-setting for heavily soiled and post-renovation properties booked under regular cleaning services.
Daryna Andrieieva2026.05.01
Khaled and his team did an amazing job. Super happy with the result and will definitely recommend their services
Thank you so much! We’re glad Khaled and his team provided top-quality cleaning service and left you happy with the results. We appreciate your recommendation!
Nidhi Joshi2026.05.01
Yehor was amazing with the end of tenancy cleaning! On time completion with absolute perfection and attention to detail, including cleaning the limescale, the appliances like oven and fridge! And everything went on smoothly! Would definitely recommend their services for any type of cleaning!
Thanks so much for your kind words! Yehor will be delighted to hear this. We’re happy everything went smoothly and that you were pleased with the results.
marco merolla2026.04.29
Benjamin our cleaner was very good and thoughtful, he really made his best and he is a recommend cleaner - he made his best with the tools given to him by easyclean (tools for which we paid by the way), the issue is that easy clean is a disaster - completely inappropriate equipment and Organization.
Thank you so much! We’re glad we could deliver a high-quality, professional cleaning service quickly and efficiently.
Toshak Jethwani2026.04.28
Easy Clean was as the name states easy to navigate, book and plan. The team were fantastic and I highly recommend booking any cleaning with them. We were not disappointed
Thanks so much, Toshak! We’re delighted to hear everything from booking to cleaning went smoothly. Providing reliable and stress-free home cleaning is exactly what we aim for.
Thank you so much! We’re thrilled to hear Benjamin did a great job getting everything cleaned and ready before your move. We truly appreciate your feedback!
Thanks so much, Diana! We’re happy you were pleased with the clean windows and bathroom. If there’s anything we can improve next time, we’d love to hear it and earn that extra star.
Teddy Delwiche2026.04.22
Khalid and his colleague were amazing! Incredibly friendly, detail-oriented, and quick. Definitely would turn to them again 😁
Thanks for the wonderful review, Teddy! We’re glad Khalid and the team made such a great impression with their professionalism and attention to detail. We look forward to helping you again whenever you need a clean!
Samantha Mallinson2026.04.18
Mabel is amazing. So thorough , I trust her completely in my home and it always looks immaculate when she’s finished. Highly recommended
Thank you, Caner! We’re grateful for the 5 stars and your support.
Keshavi Puswewala2026.04.17
I hired Easy Clean Team for an end-of-tenancy clean, and they did a fabulous job. I requested an early start, and Khaled and his team arrived on time and delivered everything I asked for, fully and on schedule. As I couldn’t attend the property myself, they kindly sent me a video showing the completed work and followed up to check everything was satisfactory. Great service — thank you!
Thank you for the fantastic feedback! We’re happy Khaled and the team were able to accommodate your early start request and complete everything on schedule. Providing clear communication and reliable service is very important to us, so we’re glad that stood out.
ADAM JOSHUA LEVINE2026.04.16
If you’re behind on cleaning and your landlord is coming over for a visit, they can save the day. I passed my inspection with my landlord, and he was pleased.
And if you’re cautious like me, don’t worry—they have immigration papers and do everything legally, unlike some services that offer suspiciously cheap prices (for the Netherlands), if you know what I mean. They’re reliable!
So you don’t need to worry about repercussions from your landlord. They’re very professional and polite!
Thank you for your thoughtful feedback. We’re delighted to hear our team could step in when needed and deliver the high standard of service you expected. Your trust means a lot to us.
Thank you, Anya! We’re glad everything went smoothly and that you were happy with the results.
ASA2026.04.13
I had requested a deep clean but would not consider this a deep clean since the corners still had dirt. After mopping there was still dirt on the mopped floor as well. It was an average clean at best, due to the lack of attention to detail. I will need to now spend time of my own to clean the problem areas.
Thank you for your feedback, and we’re sorry to hear that the cleaning did not meet your expectations.
We’d really like to look into this further and understand what happened. Could you please share your booking details (name, date, or address used for the appointment) so we can review the service internally?
We take comments about attention to detail seriously, especially for deep cleaning services, and we want to make sure this is addressed properly with the assigned team.
Once we have your booking details, we’ll investigate and come back to you with a resolution.
Thank you in advance, and we appreciate you bringing this to our attention.
shankar kulkarni2026.04.11
Absolutely unacceptable experience — borderline dishonest service.
We hired them for a move-out cleaning, expecting professionalism. Instead, we were met with false accusations and zero accountability. They blamed us for a scratch that was clearly not caused by us, simply to avoid taking responsibility or fixing their own mistake.
When confronted, they refused to investigate, denied everything outright, and showed no willingness to resolve the issue. This is not just poor service — it’s misleading and untrustworthy behavior.
Be extremely cautious if you choose to work with them. Make sure you document everything before and after, because they will not hesitate to shift blame onto you.
Save yourself the stress and avoid this company.
We’re sorry to hear about your experience and appreciate you sharing your feedback.
We take concerns like this seriously and conducted both an on-site assessment and a review of the photos provided. Based on our findings, we were unable to determine that the reported floor marks were caused during the cleaning. The characteristics observed were consistent with pre-existing wear that became more visible after cleaning, which can occur once dirt or residue is removed.
We understand this is frustrating, especially in a move-out situation. Throughout our communication, we remained responsive and offered the option of an independent third-party assessment to ensure an objective review of the situation.
We always aim to handle concerns fairly, transparently, and professionally, and we take your feedback on the overall experience seriously as we continue improving our service.
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