Verified Company
I relocated to Lyman a couple of weeks ago and needed to have some maintenance done on my truck. I wanted to have a thorough inspection of the truck since it has 240K miles on it. I read some reviews for the local dealer, and it wasn't good! I decided to search for an independent service and repair shop in the area, and I found Eastside Automotive online. I read reviews and was surprised by what I saw...nobody is this happy about an auto shop!
The first impression was great! David was pleasant, knowledgeable, and sounded like he was enjoying his job and his day! I dropped my truck off later that afternoon and met David, so detailed, happy, and a funny guy. The shop was clean and tidy, a good sign!
He said he would follow up with information on what the mechanic found...WOW! Details, pictures, recommendations with cost estimates and he broke things down for me with the priority of must fix and should consider soon.
My truck was ready earlier than promised and the cost was less then estimated because the mechanic found several parts were still in good condition and didn't need replacing, when does that ever happen?
I was expecting to find the usual greasy handprint on the steering wheel or door handle, but everything was clean and the floormat cover was still in place.
The next day I got a call from David just checking to see how the truck ran, did I have any concerns and was there anything I thought they could do to improve my experience... What!
I guess I'm drinking the Kool-Aid at Eastside Automotive, 5 Stars isn't enough!
