East Coast Plumbing, Heating & Air

East Coast Plumbing, Heating & Air Reviews

Excellent rating
     
4.7 | 486 reviews
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East Coast Plumbing, Heating & Air
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Reviews

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4.7

| 486 total

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Carol White
Carol White 2026.06.10
     
Absolutely superb work by a courteous, warm technician (Kaleb)! I had read the excellent reviews before contacting East Coast Plumbing, and was not disappointed at all with either the service or price. Thank you!
Reply from East Coast Plumbing, Heating & Air 2026.06.11
Thank you so much for your kind words and 5-star review! We're delighted to hear that Kaleb provided the courteous, warm, and professional plumbing service we strive to deliver. It means a lot to know that our reputation lived up to your expectations and that you were pleased with both the quality of the work and the value provided. We'll be sure to share your feedback with Kaleb. Thank you for choosing East Coast Plumbing—we truly appreciate your trust and support!
CT Rybka
CT Rybka 2026.06.09
     
Always outstanding service! We had old PVC pipes that froze over the winter -- when we opened up the well pointfor the summer, water went everywhere. East Coast Plumbing sent Wayne S. to tackle the job -- perfect outcome! And the relatively low cost was unbelievable. We will always use East Coast Plumbing!
Reply from East Coast Plumbing, Heating & Air 2025.08.21
Thank you so much for this wonderful review and feedback! We greatly appreciate you choosing East Coast for your plumbing needs and hope to hear from you in the future!
cathy wilkerson
cathy wilkerson 2026.06.08
     
Reply from East Coast Plumbing, Heating & Air 2026.06.09
Thank you for the 5-star review! We're glad we could help resolve your toilet issue quickly and efficiently. Our team takes pride in providing reliable service and clear communication, and we're pleased to hear you had a positive experience. We appreciate your trust in us and look forward to helping with any future plumbing needs.
Dylan Adkins
Dylan Adkins 2026.06.08
     
Reply from East Coast Plumbing, Heating & Air 2026.06.09
Thank you for your 5-star review! We truly appreciate your kind words and are thrilled to hear you had a positive experience with our team. Providing excellent service and ensuring our customers are satisfied are always our top priorities. Thank you for choosing us, and we look forward to serving you again in the future!
Donna BF
Donna BF 2026.06.07
     
The most efficient polite person . I was truly blessed that he was here to help me today. Thank you ,Thank you!
Reply from East Coast Plumbing, Heating & Air 2026.06.09
"Thank you so much for your incredibly kind words! We are thrilled to hear that our team member provided such efficient and polite service. We will be sure to pass your praises along to him. We truly appreciate your support and look forward to helping you again in the future!"
Roy Augustine
Roy Augustine 2026.06.05
     
Reply from East Coast Plumbing, Heating & Air 2026.06.03
Thank you for your wonderful 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us. Your kind words mean a lot to our team and motivate us to continue providing the best possible service. We look forward to serving you again soon!
Ken Keeler
Ken Keeler 2026.06.05
     
Reply from East Coast Plumbing, Heating & Air 2026.06.09
Hi Ken, thank you so much for the 5-star review! It was an absolute pleasure providing you with an estimate in Delaware. We always strive to give our clients clear, accurate, and fair pricing. Please let us know when you are ready to move forward, and we'll be happy to help!
Nancy LeBrun
Nancy LeBrun 2026.06.04
     
Figured out a mysterious drip that had confounded two other plumbers, a mason, and a roofer. Professional, timely, top notch.
Reply from East Coast Plumbing, Heating & Air 2026.06.09
Thank you for the fantastic review! We're thrilled that our team was able to identify and resolve the mysterious drip after others had been unable to pinpoint the source. Challenging issues like these require persistence, experience, and attention to detail, and we're glad we could provide the solution you needed. We truly appreciate your kind words about our professionalism and timeliness. Thank you for trusting us with your home, and please don't hesitate to reach out if we can help again in the future!
Jeff Ayers
Jeff Ayers 2026.06.02
     
Jon was very good. Handled issues that arose while installing new plumbing in a bath and a shower. I would use them again and recommended them to my neighbor.
Reply from East Coast Plumbing, Heating & Air 2026.06.03
Thank you for the 5-star review! We're glad to hear that Jon did a great job handling the unexpected issues that arose during your bathroom and shower plumbing installation. Providing quality workmanship and finding solutions when challenges come up are priorities for our team. We truly appreciate your recommendation to your neighbor and are grateful for your trust. We look forward to helping you again with any future plumbing needs!
E Courtney
E Courtney 2026.06.02
     
Timely response. Courteous repairman. Im so relieved to have this done.
Reply from East Coast Plumbing, Heating & Air 2026.06.03
Thank you for your kind words! I'm glad we could get the repair completed quickly and that you're satisfied with the service. It was a pleasure helping you, and I appreciate you taking the time to share your experience.
James Meeker
James Meeker 2026.06.02
     
Quick and honest work. A+++
Reply from East Coast Plumbing, Heating & Air 2026.04.17
Thank you for the great feedback! We're glad to hear you were satisfied with our service and that the toilet stoppage was cleared efficiently using the auger. We appreciate your recommendation and are always here if you need assistance in the future!
Gilbert Connor
Gilbert Connor 2026.05.31
     
Reply from East Coast Plumbing, Heating & Air 2026.06.03
Thank you for the 5-star review! We're delighted to hear that you had an excellent experience with your water heater installation. Providing timely, professional service and clear communication is very important to us. We appreciate your recommendation and are glad we could help restore your hot water quickly. Thank you for choosing us, and please don't hesitate to reach out if you need anything in the future!
Sylvia Gantt
Sylvia Gantt 2026.05.28
     
I was very happy with the services provided under my new annual contract. Wayne drained the hot water tank to remove all of the new construction sediment in the tank. The process was quick and Wayne left my house clean. I was concerned since the tank is in the middle of the house and he had to run the hose out the front door! While the tank was draining, he efficiently checked all the rest of the plumbing fixtures in the house for leaks and other possible repair needs. He explained his full process during his visit and wanted to be sure I didn't have any questions. I highly recommend East Coast Plumbing and HVAC.
Reply from East Coast Plumbing, Heating & Air 2026.06.03
Thank you so much for your wonderful review and for trusting us with your home's plumbing needs through your annual service contract. We're thrilled to hear that Wayne provided such a thorough and professional experience. Taking the time to flush sediment from your water heater, inspect your plumbing system, explain the process, and leave your home clean are all important parts of the service we strive to provide.

We'll be sure to share your kind words with Wayne. We truly appreciate your recommendation and look forward to serving you for many years to come. Thank you for choosing East Coast Plumbing and HVAC!
Alias Gracenotes
Alias Gracenotes 2026.05.27
     
I’ve used East Coast Plumbing several times over the years and again most recently for a busted pipe in a tricky location. They worked me into their schedule on an emergency basis (since I was completely without water in the house). John and Kaleb diagnosed and replaced the damaged pipe sections and checked the system to make sure no further problems. They were skillful and conscientious, and I’ll continue to use East Coast Plumbing in future.
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you for your continued trust in East Coast Plumbing and for taking the time to share your experience. We know how stressful it is to be without water, so we’re glad we could get you worked into the schedule quickly. John and Kaleb will appreciate your kind words about their skill and conscientious work. We truly value your loyalty over the years and look forward to helping whenever you need us in the future!
Kyle Davis
Kyle Davis 2026.05.26
     
Timely and professional as always!
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you for the 5-star review! We appreciate the opportunity to install your 20-gallon pressure tank and tank tee kit. We’re glad we could help with your system, and we appreciate your business. Please let us know if you ever need anything in the future, we look forward to servicing you and the Laurel, DE community!
Mike Carbone
Mike Carbone 2026.05.26
     
Excellent
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you for the 5-star review! We truly appreciate your support and are glad you had an excellent experience with East Coast. Please don’t hesitate to reach out if we can help again in the future!
Vicki Souder
Vicki Souder 2026.05.23
     
Emergency clog and leak in bathroom sinks (upper level) Memorial Day weekend no less. Immediate answer when I called, immediate service scheduled when no one else seemed to be available. Clay was personable and knowledgeable. Had everything fixed in a few hours and went above and beyond to make sure things were fixed and done right before he left. Will definitely use East Coast for all of our future needs!
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you so much for the wonderful review! We know plumbing emergencies are never convenient — especially over Memorial Day weekend — so we’re glad we could respond quickly and get everything taken care of for you. Clay will really appreciate your kind words about his professionalism and dedication to making sure the job was done right. We truly value your trust in East Coast Plumbing and look forward to helping with any future plumbing needs!
Kristen Wyman
Kristen Wyman 2026.05.22
     
John and Kolin were AMAZING! They were kind, efficient, and explained everything perfectly. I can’t say enough great things about them. The entire company is amazing. I didn’t get the chance to get the name of who answers the phone but she was so sweet and helpful. Thank you to John, Kolin, and East Coast Plumbing!
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you so much for the 5-star rating, Kristen! We're delighted that John and Kolin provided amazing service and that our phone staff was helpful. We truly appreciate your support and highly recommend East Coast Plumbing!
Debra Karten
Debra Karten 2026.05.22
     
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you so much for the 5-star review! We’re glad you were happy with your toilet installation. It was a pleasure serving you, and we truly appreciate your support. If you ever need any plumbing help in the future, we’re just a call away!
Karen Suhorsky
Karen Suhorsky 2026.05.22
     
My experience with East Coast Plumbing was very nice and comprehensive. Kaleb spent a great deal of time checking and rechecking my house to make sure that I did not have any leaking issues, which was why I had called. Another technician on another job at my house suggrested I call a plumber as that was not his area of expertise but better to be safe than sorry. I took his advice and everything was fine, including my peace of mind. Nice company the first time I have dealt with them. My neighbor recommended them as she had been very happy with the work they did at her house and said they were very friendly to deal with.
Reply from East Coast Plumbing, Heating & Air 2026.05.28
Thank you so much for your thoughtful review and for trusting East Coast with your home. We’re very happy to hear that Kaleb was able to provide you with peace of mind by thoroughly checking everything and making sure there were no leaking issues. Taking the time to be detailed and careful is something we take great pride in.

We also truly appreciate your neighbor’s recommendation and your kind words about our team being friendly and easy to work with. It was a pleasure serving you, and we’re always here if you ever need us in the future!

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