East Coast Heating & Air Conditioning Inc. Reviews

John Pileggi 2025.12.19

     

Communication is great, texting when they're on their way. The tech was great - courteous, informative, and cleaned up well.

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Brian Neste 2025.12.18

     

Walter has been our guy quite a few times and I hope I can do him justice in this review. The rest of the team is incredible too but having the FaceTime with Walter I can confidently say that he’s exceptional! He’s personable, always greets with a smile and communicates the details professionally. We moved to working with East Coast about 5 years ago and in that time have installed mini-splits and replaced the boilers in both of our houses. The dedication to building an integrated tech stack goes far beyond any supplier I’ve worked with. Online invoicing, estimates and The Who’s coming to your house text are the level of customer service others only dream of. Cheers to the whole team and special shout out to Walter!

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Ellen Kandel 2025.12.18

     

Walter thoroughly assessed the problem we were having and recommended installing a new thermostat. He also weighed in on a couple of other issues we were having. He was professional and great to work with.

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Jane Durfey 2025.12.18

     

Great job, efficient, clean, excellent communication! A+

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Reply from East Coast Heating & Air Conditioning Inc. 2024.09.17

Thanks so much, Jane!

Andrew Minster 2025.12.17

     

Setting up a repair and future maintenance appointments were quick and easy to do in person at their business location in Dover, NH. Brandon arrived and quickly diagnosed the cause of a boiler leak. Our furnace was restarted and monitored for any additional problems. Thank you!

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Ben Sawyer 2025.12.17

     

I’ve been a customer of East Coast for many years now & their service continues to get better & better. I had my furnace serviced for the upcoming winter & Mathieu was super knowledgeable, polite, & answered every question thoroughly. Their pricing is extremely fair & I look forward to their help & professionalism year after year!

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Jon LeBlanc 2025.12.16

     

Arrived early in the window predicted. Technician was very professional and exercised many resources to ensure the diagnostic was accurate. Very impressed with the thoroughness of the evaluation and the knowledge of the technician. Highly recommend!

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Brian Cleary 2025.12.16

     

Brendan was professional, knowledgeable, friendly, and courteous. Our appointment was for HVAC annual maintenance. I had several questions about the various systems in our home and Brendan took the time to address them. I would highly recommend East Coast HVAC.

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Todd Rozelle 2025.12.16

     

I had a mini-split A/C installation done by East Coast recently. Very impressed from the estimate through installation. Walter and Ian doing the install were very knowledgeable, thorough and did a professional job. Highly recommend.

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Reply from East Coast Heating & Air Conditioning Inc. 2019.05.30

Hi Todd, thank you for the review! We hope you enjoy the many benefits of your new mini-split A/C this Summer!

David mehrtens 2025.12.16

     

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Kathy Gagnon 2025.12.16

     

The tech that came today we met last year and she is awesome. Professional, fast and great to chat with. We love this company.

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Matt Curran 2025.12.16

     

Great technicians and customer service.

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Rich Semertgakis 2025.12.16

     

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Laurie Anderson 2025.12.16

     

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Michael Boyd 2025.12.16

     

Service technicians arrived on time, was thorough and professional!

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J Martin 2025.12.16

     

Another great experience with East Coast HVAC. Walter and his crew helped us out with a furnace issue this time around. I’ve had two previous experiences with East Coast and each time they have come through with efficiency and competence! After this latest service call, I signed up for their maintenance schedule for both the furnace and air conditioning system after Walter explained the benefits of annual check-ups. Just like a medical doctor, East Coast are the doctors for your furnace and AC!

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Larry Masse 2025.12.15

     

I’m very happy with East Coast, they’re very responsive, I scheduled a cleaning for my boiler and Matt was very professional and efficient. He found a leak and explained everything to us including pricing for the extra work. Definitely a professional company.

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Linda Sullivan 2025.12.15

     

It was great that someone came out the same day we called to make the necessary repairs needed!

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Peter Piattoni 2025.12.15

     

I cannot say enough good things particularly about Matt. My electrical problem was somewhat challenging but Matt never gave up troubleshooting Until he Isolated the problem and fixed it. He even sent me a text to tell me he was on his way and included his cell number! When is the last time you heard that?

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Donna Evans 2025.12.15

     

Very prompt service and the technician was professional and cared about the issue.

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