Dynamic Heating & Cooling Reviews

Simon Lipscombe 2025.12.03

     

Quick efficient service to fix my furnace they showed up in a timely manner and gave some great advice also.i would highly recommend the folks at Dynamic

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Reply from Dynamic Heating & Cooling 2025.12.04

Hi Simon,

Thank you so much for the great review!

We’re glad we could get your furnace back up and running quickly and share some helpful advice along the way. We truly appreciate the recommendation!

Pegasis L 2025.12.03

     

Zach is cool

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Reply from Dynamic Heating & Cooling 2025.12.03

Right? Zach is cool. He also brings serious HVAC expertise to every service call and we’re glad he could help. We’re here anytime you need heating or cooling service.

Anna Marie 2025.12.03

     

Zach from Dynamic Heating was great! Work was done efficiently. He identified a problem and took care of it. He was respectful, informative and professional.

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Reply from Dynamic Heating & Cooling 2025.12.03

Thank you so much for sharing your experience! We’re glad to hear that Zach delivered efficient, professional service and resolved the issue for you. Our team takes pride in being thorough, informative, and respectful on every visit.

If you ever need help with heating, cooling, heat pumps, or maintenance in the Hamilton area, Dynamic Heating and Cooling is always here to keep your home running comfortably. Thanks again for choosing us!

Marco Iacoviello 2025.11.25

     

Dynamic was great! Everything from their customer service, consultant and technician Zach. Really appreciate honest people and great service.

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Reply from Dynamic Heating & Cooling 2025.11.26

Thank you, Marco. We’re glad to hear you had a positive experience with our team, from customer service to Zach’s work. We appreciate your kind words and the opportunity to serve you.

Kseniya Ali 2025.11.22

     

Our AC broke down during one of the hottest days. Dynamic Heating & Cooling was quick to assist, and the same-day service by Khurram was professional and thorough. He also provided helpful tips on maintaining our AC. However, obtaining an invoice as confirmation of payment was a major problem. Months after the service, I received an email from Dynamic H &C with a letter attached from a law firm threatening legal action, claiming Dynamic Heating & Cooling had been trying to reach me for over 90 days regarding an outstanding invoice - despite the fact that I paid on the day of service. I replied immediately and received an automated message apologizing and confirming that my payment had, in fact, been received. It apparently took them over 90 days to register this. Because of this clear lack of competence in their financial department, I will not use Dynamic Heating & Cooling again, nor will I recommend them.

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Reply from Dynamic Heating & Cooling 2025.11.26

Thank you for taking the time to share your experience. We’re glad to hear that Khurram provided professional, same-day service during a very hot week and that the AC repair itself went smoothly.

We’re genuinely sorry for the frustration caused by the delayed invoice confirmation. This isn’t the experience we want for any customer. Our team reviewed the situation internally and confirmed that your payment was received on the day of service. We also reached out multiple times over the past several weeks to clarify and make things right, but haven’t yet been able to connect directly.

Please know this issue was the result of an administrative error on our end, not a reflection of your actions, and we’re taking steps to prevent it from happening again.

If you’re open to it, we’d really appreciate the chance to speak with you directly and close the loop properly. You can reach us at (289) 816-4527 or reply to any of our previous emails — we’ll make this a priority.

Thank you again for your feedback. It helps us improve, and we truly wish you the best.

Will Stecho 2025.11.20

     

Dynamic did a great job replacing our furnace and ac unit. The consultant was fantastic and worked with us to find the system that worked for us. The installers were also amazing; they were courteous, professional, and they did a superb job. The installed machine looks great and all the lines and piping is routed and anchored securely out of the way; its 100x better than the installation of the original equipment and you can tell that these guys take pride in their work.

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Reply from Dynamic Heating & Cooling 2025.11.20

Thank you, Will. We’re pleased to hear your furnace and AC replacement went smoothly and that our consultant and installation team provided professional, high-quality service. We appreciate your thoughtful feedback and are glad you’re happy with the results.

Jay L 2025.11.18

     

Zach was great! Super helpful, very speedy.

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Reply from Dynamic Heating & Cooling 2025.11.20

Thank you, Jay. We’re glad to hear Zach provided helpful and efficient service. We appreciate your feedback.

Kathleen Leach 2025.11.15

     

Absolutely earned their five star rating and I am only too happy to add to it. When you are always cold even when the furnace does work, you are vulnerable when it quits unexpectedly. This company provides timely professional service, made no attempt to unnecessarily upsell, all at a price point I was happy with. Thank you!

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Reply from Dynamic Heating & Cooling 2025.11.18

Thank you, Kathleen. We’re glad our team was able to provide timely, professional service when you needed it most. We appreciate your trust, your kind words, and your five-star feedback.

gardenia gardeniap 2025.11.12

     

I would like to thank dynamic heating & cooling for service specially Zach, he did a great job to fix our furnace. Highly recommended.

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Reply from Dynamic Heating & Cooling 2025.11.13

Thank you for your feedback. We’re glad to hear that Zach was able to repair your furnace and provide great service. We appreciate your recommendation and the opportunity to assist you.

Nkiruka Ikeh 2025.11.12

     

Zack was professional and answered all my questions with a deep knowledge of his craft. He got the job done in no time and cleaned after himself too. I loved that.

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Reply from Dynamic Heating & Cooling 2025.11.13

Thank you, Nkiruka. We’re pleased to hear that Zack provided professional, knowledgeable service and left everything spotless. We appreciate your kind words and the opportunity to serve you.

Fabio 2025.11.11

     

I had Dynamic come out to my home and do an emergency service during a heat wave back in July. We had some difficulties with them which they promptly rectified, and I was happy with how they handled it. Shame on me, I didn't get it documented anywhere as I should have. I kind of just trusted them. This week I received an invoice for a jaw-dropping amount. Given it was my first time dealing with them, my heart sank thinking oh-boy did I just make a really bad mistake working with this firm? Long story short, it's when things go wrong that you know if you're working with a good reputable firm or not. Owner called me personally to straighten things out next morning, and I can confidently say this is definitely a company that acts with integrity first and really cares about customer satisfaction above all else. I'm happy to see my trust was not misplaced.

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Reply from Dynamic Heating & Cooling 2025.11.12

Hello Fabio,

We want to sincerely thank you for taking the time to share your experience.

We also really appreciate your honesty and understanding. Sometimes things don’t go exactly as planned, but how we handle it matters most — and we’re glad we could make it right. Our team takes pride in standing behind our work and treating every customer with respect and transparency.

Your trust means a lot to us.

Vivek Rajakumar 2025.11.10

     

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Reply from Dynamic Heating & Cooling 2025.11.12

We appreciate your rating! Five stars mean a lot to us--thank you!!

Lis 2025.11.05

     

Dynamic Heating and Cooling has been absolutely fantastic to work with! From start to finish, everyone I dealt with was professional, responsive, and genuinely committed to getting my furnace running again. Zach went above and beyond to get everything resolved quickly (even staying late to make sure the job was done right). Khuram was thorough and thoughtful in his troubleshooting, Neil was quick to get my quote prepared, and Bob was great to work with from the start.....knowledgeable, clear, and helpful. Let’s not forget the customer service staff, who were always friendly. I really appreciated the honesty and care from the whole team. Highly recommend Dynamic Heating and Cooling!

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Reply from Dynamic Heating & Cooling 2025.11.05

Wow, Lis — thank you for such an incredible review! We’re truly humbled by your kind words and thrilled to hear about your positive experience from start to finish. Our entire team — Zach, Khurram, Neil, Bob, and our customer service staff — takes great pride in providing professional, honest, and caring service, and your recognition means the world to us. We’re so glad we could get your furnace running smoothly again and earn your trust along the way. Thank you for recommending Dynamic Heating and Cooling — we’re grateful to have you as part of our family!

Moira-Christelle Ghazal 2025.11.04

     

Zach was great! He was fast and efficient and figured out the problem with my furnace real quick, definitely would use this service again, thanks Zach!

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Reply from Dynamic Heating & Cooling 2025.11.04

Thanks so much for sharing this! We’re lucky to have Zach on the team — he’s all about fast, thorough fixes that keep the heat on when it matters most. We appreciate you choosing Dynamic and can’t wait to help you again next time! 🔥💪

John D 2025.10.30

     

Hhurram was very professional and very knowledgeable in explaining the issues with our furnace. He explained procedures going forward. Very satisfied with this visit.

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Reply from Dynamic Heating & Cooling 2025.10.31

Thank you, John! We’re so glad Khurram provided professional, knowledgeable service and clearly explained your furnace issues and next steps. We truly appreciate your kind words and satisfaction!

Jennifer Hyde 2025.10.30

     

Zach did an amazing job with my furnace and fireplace maintenance! He took the time to explain everything in detail to me. He cleaned both items very well. I would recommend Zach from Dynamic to everyone!

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Reply from Dynamic Heating & Cooling 2025.10.30

Thank you, Jennifer! We’re so glad Zach provided thorough, detailed, and high-quality service for your furnace and fireplace. We truly appreciate your wonderful recommendation and support!

william perry 2025.10.27

     

KHURRAM was perfect fixed it super quick

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Reply from Dynamic Heating & Cooling 2025.10.29

Thank you, William! We’re so glad Khurram was able to fix the issue quickly and provide perfect service. We truly appreciate your kind words and the opportunity to help!

Victor Bragues 2025.10.27

     

Quick response. Quick diagnosis & repair. Furnace up and running!!!

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Reply from Dynamic Heating & Cooling 2025.10.29

Thank you, Victor! We’re happy we could respond quickly, diagnose the issue, and get your furnace running again. We truly appreciate your feedback and the opportunity to help!

Tony Scutella 2025.10.27

     

Timely, efficient and friendly furnace maintenance service provided by Zach. Great knowing our unit is is good working order for the winter ahead.

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Reply from Dynamic Heating & Cooling 2025.10.29

Thank you, Tony! We’re so glad Zach provided timely, efficient, and friendly service. It’s great to know your furnace is ready for the winter—your feedback and trust mean a lot to us!

Anabela Magueta 2025.10.24

     

I recently had a new water tank installed. The technicians Ryan and Andrew were great. They did a great job and also left everything clean. I'd definitely recommend.

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Reply from Dynamic Heating & Cooling 2025.10.26

Thank you, Anabela! We're so glad Ryan and Andrew made your water tank installation smooth and spotless. We’ll pass along your kind words to them—they’ll be thrilled! Thanks for recommending us and trusting our team with your home.