DXL GO • Chilled Delivery Service Reviews 2026

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4.8 | 456 total

5 stars

429 pcs

4 stars

9 pcs

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3 pcs

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1 pc

1 star

14 pcs

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Hamperwithlove 2026.04.30

I dont understand why people are giving so many bad reviews.I am very happy with their service. On time picking up and delivery was also perfect. Best service.🤍✨️just go for it.

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Yashika Fernando 2026.02.15

Do not trust them they promised to take my 100 orders for delivery and they never show in the location to the the items and until now no one answer the phone they destroyed my day. Company owners…. im not recommending this company to anyone.

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Ahmed Bassiouni 2025.12.04

HORRIBLE SERVICE Horrible experience, no one is replying, order is extremely late, wrong instructions, no one knows what they are talking about, talked to 2 different representatives they both say different things. Just totally horrible experience
Date of experience: 03 December, 2025

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Angel M 2025.11.03

Absolutely terrible delivery service. They messaged me on WhatsApp at 7:45 AM to confirm my location — I replied right away. They promised delivery between 2 PM and 9 PM, so I cleared my entire schedule and waited all day. Now it’s 10:30 PM, and still no delivery, no update, no apology. This is beyond unprofessional, it’s downright disrespectful. They clearly have zero regard for their customers’ time or trust. If this is how they operate, I can’t imagine how they stay in business. Completely unreliable and lacking integrity. I will surely inform the clinic to stop using this service or otherwise I’ll discontinue with them.

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cliff fernandes 2025.10.31

No one picks up the contact number provided on website, no response from the delivery rider, no WhatsApp to get intouch aswell. Please improve !!

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Dema 2025.10.29

وصلني المنتج بالوقت المناسب وشكرا

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Reply from DXL GO • Chilled Delivery Service 2025.10.30

شكرًا ديمة على كلماتك اللطيفة! يسعدنا أنك راضية عن الخدمة والتوصيل. نتمنى أن تحظي دائمًا بتجربة مميزة معنا 🌟

mona sayeed 2025.10.29

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Reply from DXL GO • Chilled Delivery Service 2025.10.30

Thank you so much, Mona! We're thrilled to see your positive feedback 😊. Let us know if there’s anything we can do for you in the future!

jaq velizario 2025.10.29

Well packaged, amazing

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Reply from DXL GO • Chilled Delivery Service 2025.10.30

Thank you, Jaq! We're thrilled to hear you were happy with the packaging and found it amazing 😊

Maya Saeid 2025.10.29

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Reply from DXL GO • Chilled Delivery Service 2025.10.30

Thank you so much, Maya! Your support means a lot to us 😊 We’re thrilled you’re happy with your experience.

S A 2025.10.29

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Reply from DXL GO • Chilled Delivery Service 2025.10.30

Thank you, S, for your feedback! We're so happy you had a great experience. Looking forward to serving you again! 😊