D. Wells Automotive Service Reviews

Thomas Santos 2026.05.07

     

Friendly, and helpful staff. They know their stuff and give their honest opinions. They are fair and helpful about pricing, although it does seem to be on the higher end. They also do an inspection and let you know if they find anything that is note worthy or needs service. I was bummed my mechanic retired, but glad I found D wells.

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Thomas Pirro 2026.04.28

     

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Amanda Bramblett 2026.04.24

     

Came in with a slight case of a shock emergency (lol) - the team at D Wells had my car done and ready for pick up first thing the following morning. Smooth sailing from here. Great communication from Chris, fair price given up front (no surprise charges), and friendly vibes. I will definitely be going back... hopefully not anytime soon though.

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Joyce Longfield 2026.04.19

     

Very happy with the service, quality of the work and price point.

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Barbara Boss 2026.03.31

     

The guys at the desk are friendly and took time to make sure I understood what was going on with my car. So far the repair is doing its job.

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Dimitri Leóntiev 2026.02.26

     

My first visit/impression was awesome. I’m satisfied with everything!

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Glenn Petran 2026.02.23

     

The most professional, honest mechanics you’ll ever meet. Thank you for your help!

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Robert Baker 2026.01.17

     

Knowledgeable, friendly and honest. Made sure I got a ride home while they worked on my car and talked me through the work that was performed and made honest recommendations along with a full inspection report with pictures.

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Ivest34 2026.01.10

     

I have been a customer for a few years now. Wells service writers are great. Very happy with the service I have gotten on all my vehicles.

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Reply from D. Wells Automotive Service 2021.06.07

We sincerely appreciate that we had the opportunity to speak with you regarding your experience! Please don't hesitate to give us a call with any future questions or service needs.

b t 2025.12.30

     

There is only 2 places I take my car. The stealership or DWells. They do great work at a lower rate. I had tires done at the dealer. I had to rent a car. I went to DWells they fortunately had a car for me at no additional charge. TY!

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Becky D 2025.11.18

     

This place rocks, they are so honest and do good work!! The front desk guys are so nice and informative!

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Jeanne Schrader 2025.11.17

     

Best car maintenance around and greatest guys to deal with. Love this place.

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Donna Larsen-Melendez 2025.11.14

     

I had a positive experience at D Wells Automotive Service. Very professional operation and Mark and Nick made the whole process seamless! Fair pricing, accommodating, extremely timely, loved their texted, analysis ! I highly recommend!

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elizabeth rzepecka-kawa 2025.11.11

     

Highly recommend great service

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Matt Stahulak 2025.11.02

     

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sj badog 2025.10.11

     

Every time I bring my vehicle to DWells Automotive I am treated like family. It’s like the “old days” in Gurnee when everyone looked out for one another. Thanks to the expert mechanics and technicians who know their stuff and send us safely on our way.

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Reply from D. Wells Automotive Service 2025.10.15

Thank you so much! We’re truly grateful for your kind words and for being part of the D Wells Automotive family. Our team takes great pride in providing expert, trustworthy service and treating every customer like a neighbor. It means a lot to know you feel that care and community spirit every time you visit. We appreciate your loyalty and look forward to seeing you next time!

Peggy Johannsen 2025.10.05

     

Used several times now, best place to take your car.

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Reply from D. Wells Automotive Service 2025.10.07

Thank you so much, Peggy! We truly appreciate your continued trust and kind words. It’s always a pleasure helping you keep your car in top shape, and we’re thrilled to hear you consider us your go-to shop. Thanks for choosing D Wells Automotive Service!

David Lowy 2025.09.20

     

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jodi s 2025.09.20

     

These guys are great!

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Reply from D. Wells Automotive Service 2025.09.23

Jodi, thank you for the 5-star review! We’re so glad to hear you had a great experience with our team. We truly appreciate your support and look forward to helping with your vehicle anytime you need us.

Guillermo Guzman 2025.09.16

     

I’ve taken two of my Lexus vehicles to this location, platinum customer service and platinum work all around thank you D Wells. Appreciate your hard work best in town hands-down 💪

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Reply from D. Wells Automotive Service 2025.09.23

Guillermo, thank you for the incredible review! We’re honored you’ve trusted us with both of your Lexus vehicles and are so glad to hear our team delivered the platinum-level care you deserve. Your kind words about our service and hard work mean a lot, and we’re proud to be your go-to shop in town. We look forward to serving you again anytime you need us!