Fun City

Fun City Reviews

Excellent rating
     
4.9 | 163 reviews
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Fun City
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4.9

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Trisha Patel
Trisha Patel 2026.01.18
     
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Brilliant experience with the batting cage, simulation room and karoke. Staff are very accommodating too. Food was lovely. Good 4.5 hours spent.
Reply from Fun City 2026.01.19
Hi Trisha,

Thank you for taking the time to leave us a five-star review — we really appreciate it.

We’re pleased to hear that you had such a positive and well-rounded experience, and that you were able to enjoy a mix of activities including the batting cage, simulation room, and karaoke. Offering a variety of experiences that can comfortably fill several hours is an important part of what we aim to provide, so it’s great to know your visit felt unhurried and enjoyable.

It’s also encouraging to hear your comments about the food and our team. Providing accommodating, attentive service alongside good-quality food helps ensure the overall experience feels polished and well managed. Feedback like yours reassures future visitors that Fun City is a venue where they can spend meaningful time, rather than just dropping in briefly.

Thank you again for sharing your experience. We look forward to welcoming you back soon, whether for another extended visit, a group booking, or a special occasion.

— The Fun City Team
III_Bungle_III
III_Bungle_III 2026.01.17
     
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Had a brilliant time for my daughter's 9th birthday. Activities were really good and all the party of 17 of us had something to do whether it was the retro arcade/ laser tag/ sports sim or just having a couple of drinks at the bar. Staff were brilliant, well worth the cost 100%
Reply from Fun City 2026.01.19
Hi III_Bungle_III,

Thank you for taking the time to leave us a five-star review — we really appreciate it.

We’re delighted to hear that your daughter’s 9th birthday was such a success and that everyone in your group found something to enjoy. One of Fun City’s key strengths is offering a wide mix of activities under one roof, so it’s great to see the retro arcade, Laser Tag, sports simulator, and relaxed bar space all working together to create a day that suited guests of different ages and interests.

We’re also pleased that you felt the experience represented good value. Delivering a well-organized, enjoyable celebration where hosts can relax and guests stay engaged is exactly what we aim for, particularly with larger parties. Feedback like yours helps future visitors feel confident booking with us for birthdays and group events.

Thank you again for recommending Fun City so strongly. We look forward to welcoming you and your family back again soon — whether for another celebration or just a great day out together.

— The Fun City Team
Christopher Price
Christopher Price 2026.01.15
     
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Great day out with the kids i Visited at the weekend with my family fantatsic place, staff really friendly and accomidating, played a few of the activiites which were great and the food was really nice. Defiantly will return
Reply from Fun City 2026.01.15
Hi Christopher,

Thank you for taking the time to leave us a five-star review — we really appreciate it.

We’re delighted to hear that you and your family had a great day out with us. Creating a welcoming, family-friendly environment where both children and adults can genuinely enjoy themselves is central to what Fun City is about, and it’s good to know that came through during your visit. It’s also encouraging to hear you enjoyed a mix of activities alongside the food, as we work hard to ensure the overall experience feels complete rather than rushed or disjointed.

For future visitors reading your review, it’s important to us that Fun City is seen as a place they can trust for a relaxed, well-run day out, supported by friendly and accommodating staff who are there to help make the visit enjoyable.

Thank you again for recommending us. We look forward to welcoming you back soon for another enjoyable visit with your family.

— The Fun City Team
Adil Mohammed
Adil Mohammed 2026.01.14
     
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Customer service has always been top tier, as they provide an excellent atmosphere. It’s an amazing experience whenever we go and can only say positive things. They’ve got many activities such as darts, laser tag pool, VR and much more for brilliant price providing food and beverage also. A great spot for all ages , and a great day out. Wayne and Taylor make sure everything is going perfect by making everyone feel positive.
Reply from Fun City 2026.01.15
Hi Adil,

Thank you for taking the time to leave such a thoughtful five-star review — it’s very much appreciated.

We’re pleased to hear that Fun City continues to deliver a consistently positive experience for you. Providing a welcoming atmosphere, strong customer service, and good value across a wide range of activities is exactly what we aim to achieve, and it’s reassuring to see that reflected so clearly in your feedback. From Laser Tag and VR to darts, pool, food, and drinks, our goal is to offer a well-rounded venue where different age groups can enjoy themselves together.

Reviews like yours are important for future visitors, as they highlight that Fun City isn’t just about individual attractions, but about the overall experience — one that feels well run, friendly, and worth returning to. Consistency and atmosphere matter, and we work hard to maintain both.

Thank you again for recommending us so strongly. We look forward to welcoming you back soon for another great visit and continuing to deliver the experience you’ve come to expect from Fun City.

— The Fun City Team
Caitlin Donnelly
Caitlin Donnelly 2026.01.14
     
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This place is versatile it is for all ages I’ve been multiple times the staff are always pleasant Wayne and Taylor are specifically good employees giving multiple discounts and fee games of pool the food is excellent and the drinks are amazing the bisscoff milkshake I would say check out definitely coming back
Reply from Fun City 2026.01.15
Hi Caitlin,

Thank you for taking the time to leave us a five-star review — we really appreciate it.

We’re pleased to hear that you’ve enjoyed multiple visits and that Fun City continues to deliver a versatile experience for all ages. Creating a venue that works just as well for families, groups of friends, and repeat visitors is a key part of our approach, and it’s reassuring to see that reflected in your feedback.

It’s also great to hear your positive comments about the atmosphere, food, and drinks. Offering quality refreshments alongside a wide range of activities is an important part of the overall experience, and it’s good to know favorites like the Biscoff milkshake stood out.

Reviews like yours help future visitors understand that Fun City isn’t just a one-off visit, but a place people choose to return to because it consistently offers value, variety, and a welcoming environment.

Thank you again for recommending us. We look forward to welcoming you back soon for another great visit.

— The Fun City Team
Alexis Jones
Alexis Jones 2026.01.14
     
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Excellent customer service , from Taylor and made us feel welcome. Also good pricing for the activities available with a great atmosphere.
Reply from Fun City 2026.01.15
Hi Alexis,

Thank you for taking the time to leave us a five-star review — we really appreciate it.

We’re pleased to hear that you felt genuinely welcomed during your visit and that the level of customer service stood out. Creating a friendly, well-run environment with a great atmosphere is central to what we aim to deliver at Fun City, alongside fair and transparent pricing across our range of activities.

Feedback like yours is valuable for future visitors, as it reinforces that Fun City offers not only variety and value, but a consistently positive experience from the moment guests arrive.

Thank you again for sharing your experience. We look forward to welcoming you back soon, whether for another visit with friends, a family day out, or a group celebration.

— The Fun City Team
Jon Sykes
Jon Sykes 2026.01.10
     
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Our kids had their Christmas party here. They did laser tag and vr. They loved it. Adults enjoyed a few beers in the bar. Great venue
Reply from Fun City 2026.01.12
Hi Jon,

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that your children enjoyed their Christmas party with us and that laser tag and VR were highlights of the day. Fun City is designed to offer a balance of high-energy activities for kids alongside a relaxed, welcoming space for adults, so it’s great to know the bar area also added to your experience.

Our position has always been clear: Fun City aims to be a well-run, all-in-one entertainment venue where families and groups can enjoy quality attractions, good facilities, and a comfortable atmosphere under one roof. Feedback like yours reassures future visitors that we deliver on that promise.

We appreciate you choosing Fun City for a special occasion, particularly during the busy Christmas period. We’d be very happy to welcome you back again, whether for another party, a group visit, or just a fun day out with the family.

— The Fun City Team
Aminudeen
Aminudeen 2026.01.04
     
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Reply from Fun City 2026.01.05
Hi Aminudeen,

Thank you for taking the time to leave us a five-star review. We truly appreciate it.

At Fun City, our focus is on delivering a high-quality, well-run entertainment experience where guests of all ages can enjoy a wide range of activities in a safe, welcoming environment. Your rating reflects the consistency and care our team puts into maintaining that standard every day, and it’s reassuring for future visitors to see that recognised by a Local Guide.

We aim to be a venue people can rely on — whether they’re visiting casually, planning a family day out, or organising a group celebration. Reviews like yours help reinforce that confidence and play an important role in helping new guests decide to visit us.

We look forward to welcoming you back again soon, and we hope your next visit gives you even more reasons to enjoy everything Fun City has to offer.

— The Fun City Team
Georgina Addison
Georgina Addison 2026.01.04
     
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Great place.. great fun. Will visit again.
Reply from Fun City 2026.01.05
Hi Georgina,

Thank you for taking the time to leave us a five-star review — it’s very much appreciated.

We’re pleased to hear you had a great experience and found Fun City to be exactly what it’s meant to be: an enjoyable, well-organised place where people can genuinely have fun together. Whether guests are visiting for a casual day out or planning something special, our aim is to offer a lively atmosphere, varied attractions, and a venue that feels welcoming from the moment you arrive.

Feedback like yours is important not just to us, but to future visitors who are deciding where to spend their time. It reinforces our commitment to maintaining a consistently high standard across all areas of the experience.

We look forward to welcoming you back again soon and hope your next visit is just as enjoyable — whether it’s for another fun day out or a celebration with friends or family.

— The Fun City Team
Katie louise
Katie louise 2026.01.03
     
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When I say I’ve been coming since they have opened I literally have, spent my new years here! It was great, what I thought was really good of them they made all the attractions free on New Year’s Eve!! They even tried to get the count down on the tv but couldn’t but they tried, then told me they couldn’t and they apologise which I thought was very thoughtful! Amazing drinks! Amazing staff! I believe I met the owner too of the place on New Year’s Eve, she was lovely! Absolutely loved every time I’ve been, loved my new years! Only thing is which is abit of a let down is they only served food till a certain time which is quite early when they stop that’s is literally the only let down… apart from that not one bad word❤️
Reply from Fun City 2026.01.04
Hi Katie,

Thank you for taking the time to share such a thoughtful and enthusiastic review. It is genuinely rewarding to hear that you have been visiting Fun City since we first opened and that you chose to spend New Year’s Eve with us — that means a great deal to the whole team.

We are pleased that you enjoyed the atmosphere on the night, the attractions being made free for the celebrations, and the effort the team put into making the countdown feel special. Your comments about the drinks and our staff are particularly appreciated, as creating a welcoming, well-run environment is something we place real importance on. It is also lovely to hear that your interaction with the owner left a positive impression.

You are right to note the point about food service finishing earlier than expected. We understand how important food availability is during longer events and late-night celebrations, and feedback like this is helpful as we continue to refine how special occasions are delivered.

Thank you again for your loyalty, your honesty, and for sharing your experience so openly. We look forward to welcoming you back again soon, whether for another celebration, a casual visit, or a group night out.

— The Fun City Team
Claire Hobbs
Claire Hobbs 2025.12.31
     
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We’ve had a fab date night playing pool and darts. We had a good look around too and will be back soon. Staff were very attentive, the atmosphere was great and we really enjoyed the pool and the darts. See you soon!
Reply from Fun City 2026.01.04
Hi Claire,

Thank you for taking the time to leave such a positive review. It is great to hear that you enjoyed a relaxed date night with us and that the pool, darts, and overall atmosphere made it a memorable visit.

Fun City is designed to offer more than a single activity, so it is encouraging to know you took the time to explore the venue and felt confident you would like to return. Your comments about the attentiveness of the team and the atmosphere are particularly appreciated, as both are central to the experience we aim to deliver for couples, groups, and families alike.

We place a strong emphasis on creating a space that works just as well for casual evenings out as it does for celebrations and group events, and feedback like yours reinforces that balance. Knowing that you plan to come back soon is exactly what we hope for when guests leave having enjoyed their time with us.

Thank you again for choosing Fun City for your evening out. We look forward to welcoming you back soon, whether for another date night or to try out more of what the venue has to offer.

— The Fun City Team
Bedazzle UK
Bedazzle UK 2025.12.30
     
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We ventured to Fun City today for our first trip with 30 young people . A great day was had, with T and Taylor making all the children (and adults) feel welcome and at ease. The Laser Tag, Bat Fast and VR Room were great attractions and the children loved the retro arcade games too! Thanks to the team for hosting us, we look forward to a return visit very soon.
Reply from Fun City 2026.01.04
Dear Bedazzle,

Thank you for taking the time to leave such a positive review following your first visit to Fun City. We are delighted to hear that your group day with 30 young people was such an enjoyable experience and that everyone felt welcomed and comfortable throughout the visit.

Hosting organised groups is something we take seriously, and it is encouraging to know that the balance between structure, atmosphere, and fun worked well for both the children and accompanying adults. Your feedback on the Laser Tag, Bat Fast, VR Room, and the retro arcade games reflects exactly the variety we aim to offer, ensuring there is something engaging for different ages and interests under one roof.

We place a strong emphasis on creating a safe, inclusive, and well-managed environment for schools, youth groups, and organisations, so it is particularly rewarding to hear that this came across clearly during your visit. Experiences like this are an important part of what Fun City is designed for.

Thank you again for choosing Fun City and for sharing your experience so openly. We look forward to welcoming you back very soon and hosting another successful visit for your group.

— The Fun City Team
Jenny Davies
Jenny Davies 2025.12.28
     
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Between Christmas and New year a party was booked for our football team. Communications from venue to main lead organiser was more than lacking, very limited drinks available at the bar on arrival (only j2O for kids to choose from). One of the games (football simulator) was broken that had been booked. No food available for adults. Limited staff on shift which meant long wait times for things like coffee. Room that was booked for adults had to be shared for some time due to double booking! After a £500 booking has been made for the teams Christmas present we would expect a whole lot better! Would I recommend? I think not!
Reply from Fun City 2026.01.04
Hi Jenny,

Thank you for taking the time to leave a detailed review. I am sorry to read that the experience for your football team’s Christmas booking did not meet expectations, particularly given the importance of the occasion and the level of investment made.

The points you raise around pre-event communication, availability of drinks on arrival, the football simulator not being operational, food options for adults, staffing levels, and the room allocation are all taken seriously. For organised group bookings, especially seasonal events, the experience should feel planned, well-resourced, and seamless. Where that is not how it comes across, it is right that we review it carefully.

While the period between Christmas and New Year is one of our busiest, that should not detract from the standard of delivery guests reasonably expect, and feedback such as yours is important in highlighting where the experience did not align with that standard.

So that we can look at this properly, including the booking details and the communications referenced, we would welcome the opportunity to review this offline. If you are willing, please contact us at dudley@funcitygroup.co.uk, quoting this review and leaving us your contact number, so we can understand the circumstances in full and ensure the appropriate actions and lessons are taken forward.

Thank you again for raising your concerns openly.

— The Fun City Team
Amy Pearson
Amy Pearson 2025.12.24
     
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We decided on Fun City for our Christmas Eve activity this year, and being so local made it ideal. On arrival, we were greeted by Rian, who was absolutely lovely. He showed us straight to our first activity, got us all set up, and explained everything brilliantly. We did the simulator first and it was fab. T (not sure on the spelling, sorry!) checked in with us regularly and, again, was great. When we finished, we went to grab drinks (excellent prices!) and then headed over to the Sports Cage. Once again, T and Rian really looked after us – they’re so friendly and helpful. It was a busy day being Christmas Eve, but you’d never have known. I’m sure they were run off their feet, but it never showed. We’ll definitely be going back in the New Year to try the other activities and will be recommending it to everyone!
Reply from Fun City 2026.01.04
Hi Amy,

Thank you for taking the time to leave such a thoughtful and detailed review. We are delighted to hear that you chose Fun City for your Christmas Eve plans and that being local made it an easy and enjoyable choice.

It is particularly encouraging to read that your visit felt well organised and relaxed, even on what is naturally one of the busiest days of the year. Delivering a smooth, welcoming experience during peak periods is something we place real importance on, so your comments about how well the day flowed are genuinely appreciated. It is also great to hear that you enjoyed the simulator and Sports Cage, as well as the value and quality of the drinks offering.

Fun City is designed to offer a wide range of activities under one roof, with a consistent standard of service throughout, and feedback like yours reinforces that this approach is working as intended. Knowing that you plan to return in the New Year to try more of what we offer — and that you would recommend us to others — is exactly the outcome we strive for.

Thank you again for sharing your experience and for spending part of your Christmas celebrations with us. We look forward to welcoming you back very soon.

— The Fun City Team
Stephanie Reeves
Stephanie Reeves 2025.12.23
     
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Visited on 21st December with some friends and we had an amazing time! All the rooms are well thought out and so much fun. Loved the themes and how well decorated everywhere was. Drinks were fab and well priced and the good we had was excellent/ especially the beef and chicken burgers. James took incredibly good care of us - making sure we had a really good time. Such a great venue, which Dudley desperately needs. Highly, highly recommend.
Reply from Fun City 2026.01.04
Hi Stephanie,

Thank you for taking the time to leave such a positive and detailed review following your visit on 21st December. It is great to hear that you and your friends had such an enjoyable experience and that the variety, theming, and overall atmosphere of the venue stood out for you.

We are particularly pleased to hear your comments on the quality and value of the drinks, as well as the food — especially the beef and chicken burgers. Offering a well-rounded experience that goes beyond the attractions themselves is something we place real emphasis on, so feedback like this is very encouraging. Your remarks about how well the spaces are designed and decorated are also appreciated, as a great deal of thought has gone into creating an environment that feels immersive and welcoming.

It is also good to know that your visit felt well looked after throughout. Creating a professional, attentive, and friendly experience for guests is central to how Fun City operates.

Thank you again for your recommendation and for recognising the role Fun City can play in Dudley’s town centre. We look forward to welcoming you back again soon, whether with friends or for another occasion.

— The Fun City Team
Elise Harley-Arliss (Joseph Harley-Arliss)
Elise Harley-Arliss (Joseph Harley-Arliss) 2025.12.22
     
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Booked a party package for my sons 12th birthday with a group of his friends and they all had such a fantastic time. We were greeted with a warm welcome by the staff on reception, and then the party hosts were really friendly and helpful from start to finish. Food was delicious and enjoyed by all. Would 100% recommend. Thanks FunCity 😊 you were amazing!
Reply from Fun City 2026.01.04
Hi Elise,

Thank you for taking the time to leave such a positive review and for choosing Fun City to celebrate your son’s 12th birthday. We are delighted to hear that he and his friends had such a fantastic time and that the party package delivered the experience you were hoping for.

Creating well-organised, enjoyable birthday parties is something we place real emphasis on, so it is encouraging to know that the welcome on arrival, the support from the party hosts, and the overall flow of the event all contributed to a smooth and memorable celebration. Your comments about the food being enjoyed by everyone are also appreciated, as we work hard to ensure our party offerings are of a consistently high standard.

Fun City is designed to be a place where children, parents, and groups can relax and enjoy themselves, confident that the event is being professionally managed from start to finish. Feedback like yours reassures future families that their celebrations are in safe hands.

Thank you again for your recommendation and for trusting us with such a special occasion. We look forward to welcoming you and your family back again in the future.

— The Fun City Team
Cameron Southall
Cameron Southall 2025.12.22
     
Trustindex Verified
Had an amazing time last night we were greeted by Tom, he was very attentive and even remembered our drink orders even after dealing with loads of other customers 10/10 great place, great vibe, great fun for the kids
Reply from Fun City 2026.01.04
Hi Cameron,

Thank you for taking the time to leave such a positive review. It is great to hear that you had an enjoyable evening with us and that the overall atmosphere and experience stood out.

Providing attentive, professional service during busy periods is something we place real importance on, so it is particularly encouraging to know that your visit still felt personal and well looked after. Creating an environment where families can relax, children can have fun, and adults feel equally welcome is central to what Fun City is designed to offer.

Your comments about the vibe and the experience for the kids are especially important, as we aim to strike the right balance between energy, organisation, and enjoyment for all ages. Feedback like this helps reassure future visitors that Fun City is a venue they can feel confident choosing for family time, celebrations, or a casual night out.

Thank you again for sharing your experience and for the strong recommendation. We look forward to welcoming you and your family back again soon for another great visit.

— The Fun City Team
Kerry Basterfield
Kerry Basterfield 2025.12.21
     
Trustindex Verified
Wow! What an incredible place this is! Had my son’s 10th birthday party there today and it was absolutely perfect! We were greeted by Olivia & team who were extremely friendly and attentive. Nothing was too much trouble & they made sure everyone was happy for our entire stay (which was well over the length of the party when we discovered everything else!) All children & parents had an amazing time, will definitely be recommending and returning!
Reply from Fun City 2026.01.04
Hi Kerry,

Thank you for taking the time to leave such a generous and enthusiastic review. We are delighted to hear that your son’s 10th birthday party was such a success and that the experience felt exactly as it should for a special occasion.

Birthday parties are a core part of what Fun City is designed to deliver, so it is particularly encouraging to read that the welcome on arrival, the attentiveness throughout your visit, and the flexibility to enjoy more of the venue all contributed to a relaxed and memorable day. Creating an environment where children are excited, parents feel comfortable, and everyone can enjoy the experience at their own pace is something we place real importance on.

It is also great to hear that both the children and parents had such a positive time and that you were able to explore more of what Fun City has to offer beyond the party itself. That sense of discovery and choice is very much part of the experience we aim to create.

Thank you again for your recommendation and for choosing Fun City to celebrate such an important milestone. We look forward to welcoming you and your family back again soon.

- The Fun City Team
vijay rani
vijay rani 2025.12.21
     
Trustindex Verified
Reply from Fun City 2026.01.04
Hi Vijay,

Thank you for taking the time to leave a review.

At present, we are unable to locate any record of a visit or booking under this name, and no details have been provided to indicate when or how you attended Fun City. As a result, the experience implied by this rating does not align with a verified visit to the venue.

We take all genuine feedback seriously, particularly where a guest feels disappointed. If you have visited Fun City and there is an issue you would like us to review, we would welcome the opportunity to do so properly. Please contact us directly at dudley@funcitygroup.co.uk, including your contact number and the date of your visit, so we can look into this in full.

Clear and specific feedback allows us to review experiences accurately and ensures that genuine concerns are addressed appropriately. It also helps reassure other guests that reviews reflect real visits and real experiences.

Thank you for your time.

- The Fun City Team
Libby Pollard
Libby Pollard 2025.12.20
     
Trustindex Verified
Can’t believe I haven’t known about this place sooner! Just as good, if not better, than lane 7, Roxy ballroom and flight club etc! Couldn’t recommend enough!
Reply from Fun City 2026.01.05
Hi Libby,

Thank you for taking the time to leave such a positive five-star review. We really appreciate it.

It’s great to hear that Fun City exceeded your expectations and stood confidently alongside some very well-known venues. We’ve worked hard to build an experience that offers the same level of energy and quality — with the added benefit of variety, accessibility, and a welcoming atmosphere for a wide range of guests.

Our aim is to be a place people discover and then choose to return to, whether they’re coming for competitive games, a social night out, or a group celebration. Feedback like yours helps future visitors understand what they can expect and reassures them that Fun City delivers on its promise.

Thank you again for recommending us so highly. We look forward to welcoming you back soon and continuing to offer experiences that surprise, impress, and bring people together.

— The Fun City Team

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