Platinum Auto Service Reviews

T H 2026.01.31

     

We had a tire that was really badly worn on the outside edge, the BMW stealership told us that we "might" need new lower control arms, quoted us $1,700......and couldn't guarantee this would fix the issue. We took it to these guys and they said everything looked just fine, get an alignment. So we got new tires and then an alignment from them. They saved us the same cost as the tires, so thank you! They were all friendly, their availability was reasonable and the prices were great! And saying this about mechanics is really saying something. Keep up the great things you're doing!

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Reply from Platinum Auto Service 2026.02.01

Thanks for the kind words! We’re happy we could help you get those new tires and a proper wheel alignment! We pride ourselves on being an honest dealership alternative for BMW owners in Littleton, and it’s great to hear that our team’s transparency made a difference for you. Safe driving on those new tires, and we look forward to seeing you next time!

Kirstie Rivard 2026.01.31

     

I've been going here for years on the referral of a friend. They have taken care of the regular A and B maintenance schedules and occasional repairs for both of my Mercedes. They are an extremely affordable solution to the over-priced dealership service departments and provide white glove service with a comfortable place to work (standup desks, wifi, beverages) while you wait. I'll never go anywhere else.

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Reply from Platinum Auto Service 2026.02.01

We really appreciate the long-term support! It has been a pleasure taking care of your Mercedes-Benz fleet over the years. We know that dealership service schedules (like the A and B services) can get pricey, which is why we’re committed to being the most reliable and affordable alternative here in Littleton.

I'm also glad you’re enjoying the waiting area! We built that space with our busy clients in mind, so I'm happy to hear the standup desks and wifi are coming in handy. Thanks for the referral—we'll see you at your next service interval!

Jacob Hansen 2026.01.15

     

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Reply from Platinum Auto Service 2026.02.01

Thanks for the 5-stars!

Patricia Lease 2026.01.13

     

Perfect per usual!

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Reply from Platinum Auto Service 2026.02.01

We appreciate your review Patricia! looking forward to seeing you at your next service!

Julian Riley 2025.12.10

     

Damn!! I called this auto shop to get headlights replaced and they told me to walk in. They got me in and out in under 30 minutes. I’ll definitely be back!! Thank you, Trent!!

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Reply from Platinum Auto Service 2026.02.01

Thanks for the shoutout! We know how frustrating it is to deal with a burnt-out bulb, so we always try to make room for quick 'walk-in' services like headlights or wipers whenever possible. I'll be sure to pass your thanks along to Trent—he’s a pro at getting our Littleton neighbors back on the road quickly. See you next time!

Christian Williams 2025.12.05

     

Brought my car in for service, had multiple expensive parts replaced. A week later it becomes clear one of the parts was faulty. Platinum honored the warranty and serviced the vehicle again for free. I appreciate the way they do business and consider myself loyal to this shop from here on.

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Reply from Platinum Auto Service 2026.02.01

Thank you for sharing this! While we always aim for a perfect first-time fix, the reality of auto repair is that parts can occasionally be faulty. What matters most to us is how we handle it when that happens. I’m glad we could get you back on the road quickly and honor our warranty to make things right. We truly value your loyalty and look forward to being your go-to shop here in Littleton!

Dave A 2025.10.21

     

Saved $1000 over similar service at a local BMW Dealer. Don't get me wrong, BMW Dealer Service is top-notch with the coffee bars and resting areas not to mention inspection videos and free car washes, BUUTT, when it comes to price, well, you pay for all that. I got both front/rear differential services, transfer case service, and coolant and brake fluid flushes (typ. 60K service) for about $1000. The dealer wanted $2000. In addition, I got all fluid levels toped and air pressure adjusted. The Platinum Auto waiting area is also clean, comfortable, and roomy with computer desks and free coffee. Finally, all of that took only about 3.5 hrs. The last time I was at a local BMW dealer it took nearly that long to get my oil changed! Lastly, Jeff was about the nicest BMW rep I've had, very helpful and knowledgeable about my machine. I'll be back, many times in the future.

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Reply from Platinum Auto Service 2026.02.01

We really appreciate the detailed feedback! It’s great to hear we could save you $1,000 on your BMW 60k mile service. We know the dealership amenities are nice, but our goal is to prove you don't have to sacrifice that 'white glove' experience—or expert knowledge—to get a fair price.

I’ll be sure to share your kind words with Jeff; he takes a lot of pride in his BMW expertise. We’re glad you enjoyed the coffee and workspace while we handled the differential and transfer case services. We look forward to being your 'machine's' home for many years to come!"

Jason 2025.08.27

     

If there was a rating higher than 5 I would rate Platinum Auto higher. I brought my 2010 V10 M5 to them for years and they did exceptional work. I continue to take Mercedes' and Audi's to them, and their work is always high quality and they are ALWAYS very honest about what is required and fair on costs. Sean, Jimmy and the team are great!

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Barb Thomas 2025.08.17

     

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Leslie Wilson 2025.07.14

     

Jimmy and team are the only ones to touch my Volvo for years, I trust them completely. Highly recommend!

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kregg flowers 2025.07.02

     

Been here twice with my AMG, once for a battery and once for basic service. Very happy with the service, prices, and professionalism. I would definitely recommend Platinum as an alternative to dealer service. Thank you Sean!

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Zdenek Einspigl 2025.05.07

     

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Michael Jordan 2025.03.14

     

Fantastic Service!!!

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Andre Politis 2025.03.07

     

One of the best independent mechanics in Denver, and incredibly transparent and fair. Sean, Jimmy, Trent and crew are extremely thorough, professional, and efficient. Great shop overall

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Jimara Conway 2025.03.05

     

Great guys

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Ellie f 2025.02.22

     

Happy Saturday! Just want to give a Big thank you to Shawn and Jimmy and everyone at Platinum. You guys do amazing work. I have 2012 audi was told from the dealership I had some engine problems and a few other things. A friend of mine gave me Shawn number and he said he will be able to help you for probably half the price of the dealership. Which is exactly what happened, when I got the call from Jimmy how much it would be it brought happy tears to my eyes. Again thank you! If I could give you 10 stars I would!🤗

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Reply from Platinum Auto Service 2025.03.04

Thank you, Ellie! We're thrilled to hear your experience with us was so positive and helpful. We look forward to serving your car needs again!

Scott Casey 2025.02.06

     

The guys at Platinum Auto are great. No unessesary work, just honest diagnostics and what you need at a fair price.

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Reply from Platinum Auto Service 2025.03.04

Hey Scott, thank you so much for your kind words and 5 star review. We are glad that our team delivered!

Benjamin Collingwood 2025.01.30

     

Outstanding service. Honest technician. Very reasonable price. I’ve got a big service coming up and I will definitely be bringing my VW here.

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Reply from Platinum Auto Service 2025.03.04

Thank you, Benjamin! Thank you for trusting us with your VW and look forward to seeing you again.

Amber Wesdorp 2025.01.22

     

Awesome and quick service, will definitely be back here!

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Reply from Platinum Auto Service 2025.03.04

Thank you Amber! We are thrilled that you had a positive experience, looking forward to seeing you again.

Renee Riviere 2024.12.13

     

These guys are simply the BEST!!! Best pricing, Best repair work ever, best customer service! I have worked in the auto industry for years..I do know the BEST! Thank u guys!!!

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Reply from Platinum Auto Service 2024.12.25

thank you so much for your glowing review! It means the world to us to hear such high praise from someone with experience in the auto industry. We're thrilled that our pricing, repair work, and customer service exceeded your expectations. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!