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We have been customers of Capri Gold Jewellers for some time and are always delighted with their service and quality of workmanship. Our recent experience took it to another level. We had a very short notice request for a custom coin to be made as a special gift. Capri Gold delivered an exceptional product, to our specifications, and in such a short time. Nothing is a problem to these guys - they are awesome. Highly recommended.
Just one of those adverts on FB.
I had been looking for a 2 carat diamond for my wife's 60th birthday. As with many other ads l did my usual due-diligance. Excellent 5* reviews on trust pilot albeit dated and not recent.
Living in the UK and Capri in Dubai, the feeling of unsurity was sitting there.
I did decide to ask the obvious questions. Even though it was late in the UK. There was, quite surprisingly, a quick reply. Several more in quick succession. All my answers rang true. I needed a specific design.
Long story short. I ordered the ring with a 50% deposit. It was made in a timely manor. Photographs of final ring included a Lasered message to prove it was for me. I paid the final bill.
I quickly received a message from DHL to say it had been collected and was messaged daily. It arrived a day early and l have a very happy wife.
Thanks everyone.
I had such an outstanding experience with Capri Gold - Dubai Jewel Factory. Their sales man Nikhil went above and beyond for me. We sat down and talked through prices and what I would like. He valued my thoughts and insights and together we came up with the best possible product I wanted created for ny partner. A beautiful white carrot gold bracelet with Emerald lettering was what the outcome was. Result was excellent and they did all this in a short time frame. Would 100% recommend to a friend in the future. Thank you again Nikhil.
A friend of mine gave me this recommendation for a proposal ring. All the communication through WhatsApp was excellent. I got a quick response, all my questions were answered, pictures and videos of my expectations were taken into account. All in all I’m totally satisfied and I will recommend this very kind and professional jewelry! I will definitely order again.
Absolutely outstanding experience from start to finish.
The team is incredibly professional, creative, and always willing to go far beyond standard service expectations.
A very special thanks to Amin, who truly represents what exceptional customer care looks like. When unexpected delivery issues occurred, he personally drove a long distance and met me at midnight just to honor the promised delivery date. That level of commitment is rare and deeply appreciated.
Amin is someone you can genuinely trust — his word means something. This company is absolutely right to place him in a customer-facing role, because he sets the standard for what great service should be.
Highly recommended without hesitation.
Fantastic service and great products
Reply from Capri Gold - Dubai Jewel Factory Outlet
Thank you for the review sir, hope we will be able to serve you more.
Absolutely in love with my ring! It was custom made and completed very quickly. The whole process was very professional and the quality is excellent. I was in touch with Nikhil who handled my order and he was fantastic throughout. I’m super happy with the result and would highly recommend them.
Made my necklace in only a few days and went above and beyond to deliver it on a date I requested. Amazing quality and I can’t wait to gift it to my friend 😍
I recently purchased a customized Ruby necklace and a diamond ring from CAPRI GOLD, and the outcome is absolutely beautiful. The pieces are very nicely crafted and the quality is excellent. Their staff were also incredibly accommodating—very pleasant to talk with and extremely patient throughout the entire process. Overall, I’m very happy with both the products and the service! Highly recommended.
Reply from Capri Gold - Dubai Jewel Factory Outlet
2025.11.25
Thank you sir for trusting us and hope we will be able to work again