Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC Reviews

Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC Reviews

4.9

Excellent - based on 183 reviews

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Reviews (183)
Lynnette Boyd
Lynnette Boyd
2024-01-24
Phenomenal Service! Friendly, on time, helped me understand what was going on, and what needed to be done. Very professional. I appreciate your service!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2024-01-24
Thank you for your business
Isaac Federspiel
Isaac Federspiel
2024-01-17
Service was very quick at an inconvenient time.
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2024-01-17
Thank you for your business
Travis Laux
Travis Laux
2023-12-08
The technician that first came out responded very quickly and was very up front and honest about options. After deciding on going with a new furnace, Josh arrived shortly after and completed the installation process. Very clean install and very pleased with the outcome! Quick response and very professional staff. Would highly recommend!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-12-08
Thank you for your business
Charlene Osheim
Charlene Osheim
2023-12-07
Jeff was wonderful and was a great problem solver. Thank you so much!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-12-07
Thank you for your business
Whitney Strack
Whitney Strack
2023-12-05
Quick response time and very professional. Before starting any work our tech spoke with us about what the issues were and what he could do to improve our furnace. Very honest and explained things in terms I could understand. Would highly recommend.
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-12-05
Thank you for your business
Maritima Prado
Maritima Prado
2023-12-01
I truly appreciate Jeff for being the utmost professional technician. We were treated with respect and kindness by him. He communicated the issues and resolution to my level of understanding. Awesome guy, highly recommend!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-12-01
Thank you for your business
michael colson
michael colson
2023-11-30
Josh did a fantastic job of the installation of our new furnace. Was very personable. Very clean install. Thank you again!! Would highly recommend to anyone!!!!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-11-30
Thank you for your business
Emily White
Emily White
2023-11-18
Easy to book, clear communication, and helpful service! Jeff was professional and personable.
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-11-18
Thank you for your business
Kathreen Schmidt
Kathreen Schmidt
2023-11-14
Quick and prompt! Would use again in the future!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-11-14
Thank you for your business
Cheryl Wynnerobbins
Cheryl Wynnerobbins
2023-10-25
Positive
Professionalism
Punctuality
Quality
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Value
We could not be more pleased with this company and their employees! Been with DRS for a few years ~ they are the best! We have worked with Bill a few times ~ we are so please with his work and he is a super nice guy!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-01-04
Thank for your continued business
levi kalenuik
levi kalenuik
2023-10-13
Positive
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Punctuality
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Responsiveness
Value
Fantastic service , reasonable pricing. Joe took care of us and I trusted them in my home alone very good service and fit me in the schedule as to my needs , my Duracell went out was not working diagnosed and replaced in remarkable time. Definitely recommend this company and prices very reasonable
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-10-13
Thank you for your business
William Jagiello
William Jagiello
2023-10-11
My Technician Jeff was very professional and courteous. Would definitely recommend. The price was very reasonable as well.
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-10-11
Thank you for your business
Dean Tolson
Dean Tolson
2023-10-10
Person was very nice and professional .
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-10-10
Thank you for your business
Leahrae Ebert
Leahrae Ebert
2023-09-20
Positive
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Punctuality
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Value
Wonderful!! Very easy to work with from start to finish. Professional. Called around and they were the best quote I had got. Chris did an amazing and fast job. Thank you!!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2022-09-15
Thank you for your business
Dean Wood
Dean Wood
2023-09-19
Positive
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Punctuality
Quality
Responsiveness
Value
Chris showed up on time to install or HVAC system. He was very polite and professional. He cleaned up the mess from the installation very well. Great experience would definitely recommend him to others
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-09-19
Thank you for your business
Nik Maniotis
Nik Maniotis
2023-09-01
**UPDATE* Checked it out and I didn't realize they put in a larger furnace and AC than quoted. They are a fairly honest company and I wouldn't hesitate to recommend for the price. Humidifier installed a few months after. System is in working order.* I recently had an AC and furnace installed by them. They were the lowest quote I received, and definitely reasonable in price, and friendly people. The system currently works well and is keeping my house cool. That being said, I was quoted a new liquid line and when I inspected afterwards, they spliced onto the old line going through my crawlspace instead of installing new as they said and charged for. The old line is a smaller diameter and while it works, I don't think that is the right thing for a business to do without at least telling me. You definitely get what you pay for. Very affordable, and functional system, but can be lacking in attention to details.
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2022-08-24
There's a lot more to this story. We actually upgraded his equipment on this job and the original contract was not used. It's why all the confusion. We didn't replace the linset due to it not being needed to be replaced. It was tested and customer agreed to it. It's also why he didn't get the humidifier at that time due to this. We kept the quote, updated the equipment and agreed to install humidifier later. We still have him on our schedule to be done. It's just summer time and we have it down on 1st opening or before winter. It's July. So this wasn't a lack of attention. This was a customer who got a free upgrade with equipment shortages who agreed to wait now complaining on it. Sure looks like it should be a 5 star 🙂. Now. Even has the humidifier installed. We take pride in doing a great job for our customers
kat M
kat M
2023-08-24
Positive
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Josh was awesome !!! Fast , professional and knowledgeable. He did an excellent job i highly recommend. Thank you 😊
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-08-24
Thank you for your business
Tanea Champayne
Tanea Champayne
2023-08-16
Positive
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Value
Wonderful job! Quick and prompt!! Very happy with the service, will use these guys for any of my HVAC issues!!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-08-16
Thank you for your business
Abdelkibir Mrioued
Abdelkibir Mrioued
2023-07-24
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-07-24
Thank you for your business
Tracey Koenen
Tracey Koenen
2023-07-03
Positive
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Value
It was the 4th of July weekend and our a/c was leaking and flooding our basement. I called and spoke to Alex. He didn’t have time to come out but had us take pictures. He then walked us through how to fix it. Absolutely amazing!!! He was kind and professional and made our holiday!!!! Thank you so much Alex!!!
Reply from Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC 2023-07-03
We are glad we could help