Heating and Cooling Drs of West Allis, Milwaukee and New Berlin LLC Reviews

Everyone I worked with from quoting to installation were great and professional. They did a quality job and answered any questions I had. I'm glad I could support their business.

Bill Holman did an amazing job on my air-conditioning unit. He diagnosed the problem in a quick manner and explained clearly exactly what was wrong and how to prevent the issue in the future. He was also very quick to come out. I reached out to him the night before, and he was here early the next morning. I highly recommend him!

23 year old AC unit was not working and I needed a replacement. I was referred by a friend to call Alex and he delivered. He had Chris and AJ out to install a brand new AC unit/Evap Coil on a short notice on a Friday. The new unit was installed and blowing cold air later on in the afternoon. Overall, my experience has been great and I would highly recommend this company. The only suggestions I have is to clean up the indoor work area and to have shoe covers.

AC suddenly stopped working on the hottest day of the season; called DRS and told them about the situation. Bill arrived within 30 mins of the call and after reviewing the AC, informed me what had happened and provided me with the options with reasonable quotes. I decided to go with a new AC unit and discussed further with Alex about the installation options. Alex was very proactive and provided me with required documentation and kept me informed about the installation process. The installation team (Jeff and Peter) was very professional, arrived in time, completed the installation in time during a very hot day. Very impressed with the team. 5 stars!!

good job

Chris did a great job on the installation, kept me informed on what was replaced/reused and made everything look great after the job was done. Very impressed with this company and its service as a whole.

Chris did an awesome job installing my central air. Great people, excellent service and fair prices.

We used DRS for all of our heating and AC work for all of our apartments and rentals. They are reliable and dependable. Staying on time for appointments is a big plus for me. I am more than happy to have work with DRS, again and again.

Chris came out and did a really great job after our attic ac unit was leaking. Initially we had a different tech come out and clean and adjust the condenser, which didn’t fix the problem but Chris came out for no trip charge and ran a new pvc condensate line from the attic down the outside of our house. He put it in a pretty discreet spot so the line isn’t an eye sore and tested out the drainage to ensure that everything was properly pitched. I’d give Chris 5 stars for his work but it would’ve been great to catch this issue when the first tech came out last week, but overall I’m feeling super relieved that we got this resolved.

We had a great experience with Chris Ochranek, the lead technician and his partner, Alex. They were both professional and respectful of our home. They answered any questions we had and they were very knowledgeable. We highly recommend the Heating & Cooling Doctors of West Allis.

Josh was very efficient and got the job done. Definitely recommend him if you need your a/c fixed in a timely matter

Extremely happy with the service we received. It was 90 today and the guys were in the attic for quite a while, but maintained a very friendly and professional attitude throughout. They checked up on us a while after they left just to make sure everything was running smoothly. Highly recommend.

Jeff did a fantastic job! I can’t recommend these guys enough. Thank you for your hard work! Thank you Bill for getting us in your schedule so quickly!

William did a great job getting our unit up and running again. He was quick, courteous and informative. I’d definitely recommend him to all of my friends.

Have used them a few times and each tech has been professional and offered a fair price. Bill excels at explaining what’s going on and how to fix it.

I am thoroughly impressed with the exceptional service provided by Bill and his boss. Their attention to detail, clear communication, and friendly demeanor made the entire experience seamless and stress-free.

Came out same day, no after hours service fee unlike others I'd called. Hottest day of the summer and my AC decided to play dead. Tech was highly knowledgeable and informed me of my options and price points and made me feel comfortable in my decision. Would highly recommend this company and would use them again!

Jeff came a day early and serviced my AC promptly. He was polite and pleasant to work with and explained what the problem was clearly.

Quality and fast service every time. Used their service for many years.

Jeff showed up on time and took care of my A/C tune up. Service was just as expected. Two thumbs up.