Done with Care Reviews

Brad Applebaugh 2025.12.16

     

My wife tells me she is 2000 miles over her change oil amount one night, I get on line and schedule an oil change with Done with for the next day …best place for car work ever. They use the correct parts, take pic’s of the problem area’s to make you aware of the future issues. You will love it

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Reply from Done with Care 2024.01.03

Thank you so much for the 5-star rating, Brad! We at Done With Care Auto Repair in Merriam are grateful for your recommendation. We strive to provide the best auto repair services possible and are glad you had a positive experience.

Carl Shriver 2025.12.08

     

I have had three of my vehicles serviced here and have always received prompt, courteous service. The technicians were thorough and provided detailed documentation on their findings. They gave full disclosure of prices before proceeding with the repairs. I have not had any problems with the repairs after picking up the vehicles. I will continue to use them.

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Reply from Done with Care 2025.12.09

Carl,

My staff and I have been thankful and appreciative for your business over all these years. Thank you for the feedback.

David R
Owner, Done With Care Auto Repair

Sara Willimon 2025.12.03

     

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Reply from Done with Care 2025.12.05

Thank you for your generous 5-star rating, Sara. We appreciate your support and are glad to know you had a positive experience with Done With Care Auto Repair in Merriam.

C H 2025.11.22

     

I've never had my car inspection reported to car fax or been signed up for their emails without my consent by a shop before. Now the reported information is outdated, and I'm not taking it back here. They found tons to fix with my car that would have cost thousands and they were unclear in communication what was needed and what was just recommended. Even with the print out sheet, it felt like I was being led to believe more was urgently in need then it really was when I took my car elsewhere. I don't trust them after this.

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Reply from Done with Care 2025.11.22

Thanks for the feedback. Our staff doesn't work on commission, so we merely present everything we find during the inspection and encourage you to ask as many questions as possible so that you can make an informed decision based on your own priorities and goals via text and email.

It appears we fell short on communicating that last part clearly. I will instruct the staff to properly follow up if no questions have been asked so that we don't have others left to make their own decisions without proper information.

Best Regards,
David Roman
Owner

Chad 2025.11.13

     

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Reply from Done with Care 2025.11.13

Thanks for the "feedback". 😂

- David R
Owner, Done With Care Auto Repair

Amanda Moon 2025.11.10

     

The only place I will take my car!! They’re very thorough!

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Reply from Done with Care 2025.11.10

Thanks from our whole team! We’re proud to be your trusted shop and appreciate your confidence in our work.

Elizabeth Cooper 2025.11.10

     

I got an oil change and a filter replacement timing was great didn't have to wait just pulled right in more or less got out early had the rest of my day to get done the other things that needed done as always one was very professional and respectful so was the technician everything was done and done on time and I got on my way thank you guys see you later

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Reply from Done with Care 2025.11.10

Thank you for sharing your experience! We’re glad our team provided quick, professional service and helped you get back to your day without delay. We appreciate your trust and kind words!

Brad M Kline 2025.11.09

     

Recently my 25-year-old vehicle's front suspension broke and the car bottomed out. I was concerned it may get junked. It was scheduled to go into the shop a couple days after the incident for repair work. But Done With Care Auto Repair did their magic and now the car is running great. THANKS

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Reply from Done with Care 2024.06.12

Thank you, Brad! We are thrilled to hear about your positive experience at Done With Care Auto Repair in Merriam. We appreciate your kind words and look forward to serving you again.

Shirley Cochran 2025.11.04

     

Name says it all. Have been using for years. Always has been honest and reasonable.

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Reply from Done with Care 2025.11.05

Thank you, Shirley, for your continued trust in Done With Care Auto Repair. Your support over the years is invaluable to us. We look forward to serving you again in Merriam!

Tyree Gilmore 2025.10.29

     

Great experience with this company. Did not feel up charged are taken advantages of in any way. They were transparent with everything and I ended up paying less than expected because the electrical test (which they did perform) was not needed and wasn’t related to the issue with my center console screen, so they didn’t charge me for it. I received a lot of service and additional information that stretched beyond the transmission and brake fluid change I went in for, car is running much better also.

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Reply from Done with Care 2025.10.30

Thank you, Tyree, for your kind words. We're delighted to hear about your positive experience at Done With Care Auto Repair in Merriam. Transparency and quality service are our top priorities. We appreciate your feedback!

Bela “beepy” Rel 2025.09.18

     

Juan & crew are the best :) and as a young female, i felt very respected. My biggest pet peeve is going in to auto-shops alone, and getting spoken down to. Not here! i don't have to pretend to know what they're talking about on the phone in regards to my vehicle- the text message link they sent that contained written out explanations for each issue they found was a fantastic tool. There was no pressure to get extra work done that I didn't come in for, just a full informed diagnostic. Juan earned my trust & i definitely won't be going anywhere else.

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Reply from Done with Care 2025.09.19

Thank you, Bela, for sharing your experience! We're committed to fostering respect and transparency at Done With Care Auto Repair. We appreciate your trust and look forward to serving you again in Merriam.

Madison Keith 2025.09.15

     

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Reply from Done with Care 2025.09.16

Thank you, Madison, for your wonderful 5-star rating! We appreciate your support and are delighted to know you had a great experience at Done With Care Auto Repair in Merriam.

Colby Lamb 2025.09.11

     

Honest work, Brandon and the rest of the crew there are great. Amazing customer service!

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Reply from Done with Care 2025.09.12

Thank you, Colby, for your kind words! We take pride in our honest work and outstanding customer service at Done With Care Auto Repair in Merriam. Your feedback motivates our team to keep delivering great experiences.

Keleigh Crouthers 2025.08.26

     

Juan and the rest of the team at DWC truly made my issues a lot easier to deal with with their attention to detail and the compassion they have for their customers! I LOVE the automated system to give you a quote and all things wrong with the vehicle. And then the level of importance too. Super cool, never been to a place like that. I will definitely be back in the future! They were super quick and fair priced. They won’t make you feel stupid for not knowing things about cars and that in itself is next level customer service. Thank you DWC!!!

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Reply from Done with Care 2024.02.21

Dear Keleigh,

Thank you for taking the time to leave such a kind review for Done With Care Auto Repair in Merriam. We are thrilled to hear that Juan and our team were able to make your experience with us a positive one. Our goal is to always provide our customers with top-notch service and attention to detail, so we are glad to know that we were successful in doing so for you.

We are also happy to hear that you appreciated our automated system for providing quotes and detailing any issues with your vehicle. We strive to make the process as smooth and transparent as possible for our customers. And we are always here to answer any questions you may have, no matter your level of knowledge about cars.

Thank you for choosing Done With Care Auto Repair and for your kind words. We look forward to serving you again in the future!

Sincerely,
The Done With Care Auto Repair Team

T N 2025.08.20

     

Being a first-time customer, I was pleased on how timely the service I received. Juan performed excellent and thorough communication on my cars needs. I highly recommend them to anyone needing repairs.

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Reply from Done with Care 2025.06.23

Thank you, T, for your wonderful feedback! We’re glad to hear about your positive experience and appreciate your recommendation. We look forward to assisting you with any future automotive needs at Done With Care Auto Repair in Merriam.

Logan Weimer 2025.08.19

     

Done with Care services my work vehicle. I'm always impressed by the communication and the knowledgeable staff! I highly recommend using them!

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Reply from Done with Care 2025.08.20

Thank you for your kind words, Logan! We're pleased to hear that our communication and knowledgeable staff have made a positive impact on your experience at Done With Care Auto Repair in Merriam. Your recommendation means a lot to us!

Kyle Z 2025.08.19

     

Couldn’t afford all the repairs they suggested, So they told me which ones were most important. I was surprised that they were not the most expensive ones. Good people! Will definitely use them again.

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Reply from Done with Care 2025.08.20

Thank you, Kyle, for your kind words and 5-star rating! We're glad to help prioritize repairs that suit your needs. We look forward to serving you again at Done With Care Auto Repair in Merriam.

Jon Warren 2025.08.16

     

These guys are awesome. Always up front with a proper diagnosis. Used them for years. I highly recommend them

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Reply from Done with Care 2025.08.17

Thank you, Jon, for your generous words and unwavering support over the years. Your recommendation means a great deal to us at Done With Care Auto Repair in Merriam. We look forward to continuing to serve you!

Steven Willman 2025.08.16

     

Great service!

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Reply from Done with Care 2025.08.17

Thank you, Steven, for your fantastic review! We're pleased to hear that you experienced great service at Done With Care Auto Repair in Merriam. We look forward to serving you again!

karla buie 2025.08.14

     

I really appreciate these guys, they are always honest about what needs done and how long it will take. Sometimes they are really busy, but they try their hardest to get your car back as quickly as possible. My favorite shop 🩷

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Reply from Done with Care 2025.08.15

Thank you, Karla, for your kind words! We appreciate your recognition of our honesty and dedication at Done With Care Auto Repair in Merriam. Your support means a lot to us.