Hershey is our 4-year-old dog, and for the first two years he never hopped our fence. But in the past two years it became completely out of control — he would leap over our 5 ft redwood storybook fence like it was nothing. As a mom of three young kids, constantly chasing him down and finding him was exhausting. We tried so many solutions — even hiring a specialized dog trainer. Other barrier solutions made our yard look like a prison yard, and other invisible fence companies couldn’t figure out the closed-loop circuit, charged twice as much (or more). A new redwood fence…quoted tens of thousands of dollars. Then Troy came.
He was on time, professional, and figured out what others said couldn’t be done. The training was thorough and I couldn’t believe how quickly we got results. Hershey, who had been anxious and obsessed with escape, suddenly became calm, relaxed, and more connected with the family. Now he happily sunbathes, runs free, and even lounges peacefully with our chickens — without that wild, frantic look in his eyes.
Troy is efficient, knowledgeable, and always available for questions. If you’re struggling with an escape artist dog, Troy is the one to call. We couldn’t be happier.
Troy is just the best. Easy to work with, helpful in problem solving, super knowledge, cares about the dogs and is just overall a genuinely good human. So happy we made the decision to invest in an invisible fence and work with the company.
Excellent communication, immediate results, nice people. They know what they're doing and quickly solved our problem.
Reply from DogWatch of the Bay Area & Northern California
2024.11.10
Thanks Dan. Just give me that bit of follow-up with the "warning chirp" and I think we'll be golden. Hi, to Tyler.
Troy and his team are fantastic. Clear about the process, professional at all times, and super friendly. He worked through some installation issues (on our end), always with a smile. He trained Chase and me! His prices were fair. The process was quick. He's a delight....and he brings you a gift at the end of the process. I wouldn't use anyone else!!
This really solved our problem of cats getting out! Troy was so great during the installation and adjustments as we started using it. He was very helpful and responsive and I definitely could not have done it without him!
Reply from DogWatch of the Bay Area & Northern California
2024.06.27
Thanks for the review Leia, cat training is always "special". I appreciate your patience in getting them conditioned/trained to the new boundaries. Take care, Troy
Troy is a very competent and skilled person and truly enjoys his job and dogs. He installed a pretty significant system on our property years ago, and it has hardly needed repairs (typically due to chewing vermin or tree roots). He has been with me now for almost nine years and several new dogs (we have four total now). He is a credit to his industry!
Reply from DogWatch of the Bay Area & Northern California
2024.06.27
I appreciate the kind review....reach out anytime. Troy
Troy is outstanding! He is prompt, reliable, and knowledgeable. This is exactly what our dog needed to keep her safe (from running out into the street). My husband and I highly recommend DogWatch and Troy!!
Reply from DogWatch of the Bay Area & Northern California
2024.02.14
Good to see you again recently, Denise. I hope that the front door issue is resolved now, too. Hi to mister J. Reach out anytime.
We live in a semi-rural hilly woodsy area. We had a young pup who was visiting our neighbors house. He’d get into food their and play with their dogs and was getting all sorts of positive feedback for running off. Troy worked with us to fence the premiere of our home in a challenging environment and supply us with other tools to keep our young dog under control. It wasn’t cheap - but it worked and Troy was great.
Reply from DogWatch of the Bay Area & Northern California
2024.02.14
Thanks for this review Steve. Glad everything has worked out well. I believe we solved the problem up above now, too. Hopefully less "doggie dilemmas" for both families now. Take care.
DogWatch is a reliable product, and their team is most accommodating! We just hired them again to install product at our second home...They were responsive to our needs and made good suggestions. I highly recommend this company!
Reply from DogWatch of the Bay Area & Northern California
2024.02.14
Thank you, Lorie. I appreciate the review. Reach out anytime....
It seems dramatic to say, but installing this invisible fence has been a life changer for us! We live on a lot of land and we’re struggling with our dogs getting foxtails, burs, skunked etc and needed to keep them closer to our house. I was reluctant that our dogs would respond to the electric fence, but it works great! Our dogs now stay up near the house and have a lot more independence, and we don’t have to worry when we let them out. The install job was very well done, including cutting into our new driveway. Troy and his team are very professional and communicative. He talked through all my questions, and installed within 4 days of me calling. I spoke with the other invisible fence companies and did not have very favorable experiences. Very happy we went with Troy! He even sent the cutest painting of our pups! Top notch!
Reply from DogWatch of the Bay Area & Northern California
2023.07.26
Thank you ma'am. Much appreciated. Don't tell your son that the painting was done by a Clemson fan. Take care.
I purchased an MB-2 transmitter and a collar to keep my cat out of our kitchen and off counters. It has worked like a charm. The cat learned quickly where the boundary is and stays clear of it. We no longer have to worry about leaving food on our counter and stove while eating in our dining room.
Reply from DogWatch of the Bay Area & Northern California
2023.04.24
Thanks for the opportunity Nicholas. Glad the equipment solved the cat problem.
Troy and his team we're amazing to work with. He never pushed to sell the product vs other options on the market, but was adamant this is the most cost effective and dog effective product. My wife and I agree and are so glad we worked with Troy. Our puppy was trained in a day and we have no worries of him wandering beyond the perimeter. I fully endorse this product. Troy does exactly what and when he says and his experience and professionalism shines. I wouldn't look further at other products and companies. Go with Troy and DogWatch.
Reply from DogWatch of the Bay Area & Northern California
2023.02.18
Thanks Chris...nice meeting you folks. Glad the move went well. Reach out anytime. Troy
Troy has installed two electric fences for me at two separate homes. He is very professional and I have the utmost confidence in his work. The dogs respond extremely well to him too. He speaks their secret language! I have challenging breeds, a Doberman and Belgian Malinois.
Reply from DogWatch of the Bay Area & Northern California
2023.01.11
Thanks Brenna. Glad to help....repeat customers are always welcomed. Hope all is well with these rains/floods. Reach out anytime.
Dogwatch system was already installed for the perimeter of the property. Troy added loops to protect a few areas of the property. His work is excellent, reacts immediately when service is needed. He is very professional, has a great personality and is excellent with the dogs training them well for the fencing. He also checks all the equipment when at the property. Replaces parts if needed. He is always available for questions and advice by text or phone. I’ve had no problems of escaping dogs ever and highly recommend this system.
Reply from DogWatch of the Bay Area & Northern California
2022.10.20
Thank you ma'am. Much appreciated. Reach out anytime.