It is a good place for short term boarding. We recently boarded our dog for most of 4 Montana were led to believe would get a discounted rate. We were later told that we didn’t qualify because our daughter took him out some weekends and he was there a required number of “ consecutive days”. We were very disappointed and felt we had been misinformed.
Reply from Dogs Day Inn
2025.06.19
Thank you for your review of Dogs Day Inn, as we take all reviews seriously and use them to help us review, develop or alter our policies.
We are truly sorry to hear that you were disappointed regarding the discount aspect for your dog’s stay with us. We understand how frustrating it must have felt to find out that the discounted rate did not apply due to how often your dog was removed from our care by your family member (30+ random days), causing you to not meet the specify minimum number of consecutive boarding days to qualify.
Our goal is always to be transparent and clear about any discount offered and the requirements. We value your trust and appreciate you choosing us for your dog’s care. If you’d like to discuss this further, we’d be happy to talk with you directly to clarify any remaining concerns. Your satisfaction is important to us, and we always strive to improve communication and service.
The DDI team
We are truly sorry to hear that you were disappointed regarding the discount aspect for your dog’s stay with us. We understand how frustrating it must have felt to find out that the discounted rate did not apply due to how often your dog was removed from our care by your family member (30+ random days), causing you to not meet the specify minimum number of consecutive boarding days to qualify.
Our goal is always to be transparent and clear about any discount offered and the requirements. We value your trust and appreciate you choosing us for your dog’s care. If you’d like to discuss this further, we’d be happy to talk with you directly to clarify any remaining concerns. Your satisfaction is important to us, and we always strive to improve communication and service.
The DDI team