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Reviews ( 2693 )
Gary
2024.10.11
Verified
Lovely stay in warm and friendly hotel.
☺ The location is amazing. The hotel is absolutely spotless. The staff are lovely, friendly ,warm and so helpful ...made us feel very welcome.
The breakfast is great with a reasonable selection, fresh and tasty.
☹ The bed was too firm for our taste and the pillows too soft, personal taste .
Clementine
2024.10.09
Verified
Superbe!
☺Rien à dire. Emplacement,service,chambre,petit déjeuner,équipements, tout impeccable.
Très bon moment. Bravo!
☹Système d’éclairage via tablette,pas utile et pas pratique.
Pour atteindre notre chambre,3 étages à monter mais lorsque l’on est jeune,pas de problème!
Pam
2024.10.09
Verified
Prima
☺Mooie nette en ruime kamers
☹Locatie. In de directe omgeving niet veel te doen. Maar met taxi alles binnen handbereik.
Dear Mr. Peter,
Thank you for sharing impressions of your stay at Dioklecijan Hotel & Residence.
Our team is committed to providing high quality customer service and we are delighted to know that we were able to make a good impression on you.
We hope you will visit us again soon.
Best regards,
Dioklecijan Hotel & Residence team
Philip
2024.10.08
Verified
Clean & comfortable with an excellent pool & breakfast
☺ After my flight was cancelled, I was able to book a room here at short notice and it provided exactly what I needed: an efficient check-in, comfortable bed & bathroom, a swim in the morning, and a hearty breakfast.
Dear Guest,
We are delighted to hear that you had a wonderful stay with us.
Your feedback is truly appreciated, and we can't wait to see you again at our hotel.
Best regards,
Dioklecijan Hotel & Residence team
Lesley
2024.10.08
Verified
Very Good
☺ Nice selection of food for breakfast.
Good size rooms
Spa area was nice
Dear Guest,
Thank you for the great review of our hotel!
We are glad that you enjoyed your stay and we hope to host you again.
Best regards,
Dioklecijan Hotel & Residence team
Catherine
2024.10.08
Verified
Awesome welcoming staff, great room and location.
☺ Awesome staff, awesome room and great location.
☹ The mattress could use an upgrade
Dear Catherine, thank you for your kind review. We are happy to hear that you had such a positive experience with our team, your room and our central location in Šibenik. We appreciate your feedback, and we're happy to share that our mattresses are quite new, designed to offer a restful night's sleep. However, we will certainly take your comment info account as we strive to enhance guest comfort. Warmest regards, Petra
Emma
2024.10.08
Verified
Very Good
Barbara
2024.10.08
Verified
Quiet hotel with rooftop pool and amazing views
☺ Nice clean room with a balcony and a seaview; I stayed on the 5th floor so the view was really amazing.
The location is great, 15 min walk to the city centre means no crowds, no loud noises at night and you're close to a lot of things.
The breakfast was great, so many different options.
This was my second stay at the hotel. Due to bad weather I didn't use the pool but it was so amazing first time I was here with my family.
Will return again.
☹ N/a
Dear Mrs. Barbara,
We would like to express our gratitude for rating us with highest score and sharing these wonderful comments.
We are glad that you enjoyed your stay and we look forward to your return.
Best regards,
Dioklecijan Hotel & Residence team
Kim
2024.10.07
Verified
Grand hotel on Sibenek square
☺ Grand entrance. Historic building on a smaller town square. Room lovely with windows opening on to the square. Excellent vantage point for a Croatian wedding party revellers passing by. Breakfast was excellent. Excellent check in with a cold juice and comfortable lounge chairs.
Dear Kim,
Thank you for taking your time to write us such kind review! We're thrilled to hear thar you had such positive experience at our hotel. It's wonderful to know that you enjoyed the charm of our historic building and the lovely view! We're also glad you appreciated the welcome drink and the comfort of our lounge area during check-in as well as our breakfast offerings, your satisfaction is our top priority!
We look forward ro welcoming you back for another enjoyable stay. Warmest regards, Petra
Garry
2024.10.07
Verified
Very Good
Susan
2024.10.06
Verified
An exceptional small hotel in a historic building in the centre of Šibenik Old Town.
☺ We were made to feel very welcome. From check in to check out, all the staff were very friendly and helpful.Nothing was too much trouble. If you want advice on where to go, or information about the history of Šibenik, ask Francesca.
Our room was spotlessly clean, with a most comfortable bed and a huge marble bathroom. The breakfasts were delicious- and huge!
☹ Nothing
Dear Susan,
thank you for taking the time to share such a beautiful review about your stay at our hotel. We are delighted to hear that you enjoyed your experience, from the warm welcome at check-in to the comfort of your room and our breakfast offerings. We are happy to know that our team, especially Francesca made a positive impression and was able to provide you with the assistance and local knowledge to enhance your stay! We hope to have the pleasure of welcoming you back to our hotel, until then, safe travels! Warmest regards, Petra
Minnie
2024.10.06
Verified
Okay disappointed about bed bugs
☺ Staff
☹ there was bed bugs and annoyed about the single bed for how much I paid food was not good
Dear Mrs. Minnie,
Thank you for taking the time to share your experience at Dioklecijan Hotel & Residence.
Thank you for the compliments on our staff, our team is committed to providing high quality customer service and we are delighted to know that we were able to make a good impression on you.
Remarks related to bed bugs, the single bed and the food have been forwarded to the department manager who will do his best to ensure that our service meets the expected standards in the future.
Although you are not satisfied with the overall experiences you had in our hotel, we really appreciate your review which will help us to improve our service.
Best regards,
Dioklecijan Hotel & Residence team
Jack
2024.10.06
Verified
Very Good
Pablo
2024.10.06
Verified
☺Muy buen desayuno
Dear Pablo,
Thank you for choosing our hotel and taking your time to write this review.
We are really glad to hear that you enjoyed your stay.
Since our hotel aims to provide a truly unique experience we are thrilled that we were able to exceed your expectations.
Looking forward to have you again as a Guest in our hotel.
Sincerely,
Marmont Heritage Hotel team
Gary
2024.10.06
Verified
Nice comfortable hotel with good parking
☺ Nice room. Huge bed. Breakfast was good. Restaurant staff was excellent. Parking was easy. Pick up spot for taxi or ride share was very convenient and safe.
☹ Dinner choices at the restaurant were limited and there were not other choices close by.
Dear Guest,
Thank you for taking the time to share your experience at Dioklecijan Hotel & Residence.
Feedback always helps us to improve the level of quality of services we provide to our guests.
We look forward to hosting you again in our hotel and providing you with an even better experience.
Best regards,
Dioklecijan Hotel & Residence team
Explore14543341063
2024.10.05
Verified
Five Star the receptionist was world class 🍀
Fantastic experience with a great local hangout next door @the_fat_boar Five ⭐️ the receptionist was world class, located perfectly near local attractions. Clean, friendly, fun 🤩 I hope to come back soon. Highly recommended experience
Michael
2024.10.05
Verified
Er meget tilfreds og kommer gerne igen
☺spa, weekend og morgenmaden bl.a.
☹lidt væk fra centrum
Dear Guest,
Thank you for your feedback. We are pleased to hear that you enjoyed our spa and breakfast.
We understand that our location may not be ideal for all guests. We would be happy to provide transportation recommendations to make your next stay more convenient.
We look forward to welcoming you back to our hotel in the future.
Best regards,
Dioklecijan Hotel & Residence team
Inmaculada
2024.10.04
Verified
Gran localización en Split!
☺La ubicación en pleno casco histórico y especialmente la atención recibida por Laura, quien habla español. Al llegar tuvimos un pequeño problema con el parking, que merece la pena reservar por estar al lado del hotel, y nos lo solucionó rápidamente. Además, sin cargo alguno, nos proporcionaron una de las suites y Laura nos recomendó restaurantes en los que todo estaba bueno.
☹La decoración ya está desfasada en las habitaciones, pero las camas son cómodas y tienes todo lo que puedas necesitar.
Dear Inmaculada,
Thank you for choosing our hotel and taking your time to write this review.
We are really glad to hear that you enjoyed your stay.
Since our hotel aims to provide a truly unique experience we are thrilled that we were able to exceed your expectations.
Looking forward to have you again as a Guest in our hotel.
Sincerely,
Marmont Heritage Hotel Team
Jayme
2024.10.03
Verified
Wonderful
Katja
2024.10.03
Verified
Pleasant enough stay in convenient location
☺ Beds were good, roof terrace was nice
☹ Staff need training
Dear Guest,
Thank you for choosing to stay with us!
We understand your concerns about our staff and would appreciate it if you could share more details so we can better understand your experience.
We are committed to ensuring our team is well-trained and will use your feedback to improve our services.
We hope you'll visit us again soon.
Best regards,
Dioklecijan Hotel & Residence team