DKJAY did a fantastic job replacing my kitchen floor tile after a dishwasher water leak. They responded promptly and were able to help me understand my homeowners insurance process and how they work together. Also it was helpful to have Deniz explain the difference between mitigation and restoration. The mitigation was done by another company and DKJAY did the restoration. The installation was scheduled promptly and the tile installers did a fantastic job. I would highly recommend this company.
Reply from DKJAY Restoration
2025.10.01
Hi Patti,
Thank you so much for the kind words and thoughtful review! We're glad we could help guide you through the process. It was a pleasure working with you and we're thrilled you're happy with the results. If you ever need anything in the future, we're just a call away. Thanks again for the recommendation!
Thank you so much for the kind words and thoughtful review! We're glad we could help guide you through the process. It was a pleasure working with you and we're thrilled you're happy with the results. If you ever need anything in the future, we're just a call away. Thanks again for the recommendation!
I had my roof replaced and they did a very good and detailed job. They provided pictures and kept me updated with all that needed to be done. Only reason why I didnt give all 5 stars is not necessarily their fault, as I know they were back and forth in communication with my insurance, so the job took a little longer than I expected. Overall satisfied with the outcome!
Reply from DKJAY Restoration
2025.08.04
Thank you, Deedra! We’re so glad to hear you’re happy with the outcome and the quality of the work. We appreciate your patience throughout the process, especially with the delays caused by insurance coordination. It was a pleasure working with you, and we’re grateful for your feedback!
We had a water leak in our basement and our insurance recommended DKJAY restoration. I'm very happy we went with them. They worked with our budget, they were fast, communicative and their work product was excellent. We ended up redoing our entire carpet, redoing the floor in our laundry, and fixing drywall around the house. We are extremely happy with how things turned out. Thank you!
Reply from DKJAY Restoration
2025.08.04
We truly appreciate your detailed feedback and are so glad to hear you’re pleased with the results. We’re grateful for the opportunity to work with you. Thank you!
DENIZE & her crew were very professional and did a very exceptional Job.
Great work and highly recommended.
Reply from DKJAY Restoration
2025.08.04
Thank you for your kind words and recommendation. It truly means a lot to us to know you’re satisfied with our work. We’re grateful for the opportunity to work with you.
I tried to hire DKJAY to repair damage from flooding but there were too many red flags and I had to terminate hire. Deniz came late to appointments, she didn’t have the right equipment (didn’t have a moisture reader to take moisture readings), didn’t know how to match floors, etc! Insurance was held up for days by her not submitting work in a timely fashion. Very happy to have hired another contractor to do the rebuild.
Reply from DKJAY Restoration
2025.08.04
Hi Christina, we’re sorry to hear about your experience and appreciate you sharing your feedback. We understand that we fell short of your expectations in this instance. Please know your feedback helps us improve our processes. We wish you all the best moving forward.
DKJAY Restoration exceptionally responsive and professional. Their work is first class.
Reply from DKJAY Restoration
2025.08.04
Thank you so much Boris, for your kind words! We’re thrilled to hear that you found our team exceptionally responsive and professional. Providing first class service is always our goal, and it means a lot to know we met your expectations. We truly appreciate your support and look forward to helping you again in the future!