DKB Restoration Reviews

Sarah 2026.09.11

     

Jen and her DKB’s team’s work was excellent. They were communicative, worked so efficiently while they were here, and were a pleasure to have in the house — and most importantly did a great job and a good price. I’d recommend DKB to anyone.

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Reply from DKB Restoration

Sarah, thank you so much for taking the time to share this on Google! It was a genuine pleasure meeting you and working with you. Richard and I are both thrilled you love the finished results—to us, that’s what the DKB Difference is all about. We appreciate your kindness, your business, and your recommendation of DKB to our Olympia and Lacey community! If you ever need anything else, don't hesitate to reach back out. We would love to do business with you again.

— Jen, Owner of DKB

Don Rutherford 2026.09.09

     

Jen and Richard were right on time, did a very thorough job, were personable and friendly yet professional. They even did a little dusting in our high hard to reach areas.

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Reply from DKB Restoration 2026.09.10

Thank you for the fantastic feedback! Richard and I had a great time working with you today. When you're already 15 feet in the air cleaning a return vent, clearing away cobwebs on high ceilings is just what the DKB Difference is all about! It’s always a pleasure serving our neighbors here in Shelton. We appreciate your trust and look forward to seeing you again soon for carpet cleaning and air duct disinfection!

— Jen, Owner of DKB

Vicki Holland 2026.09.08

     

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Reply from DKB Restoration 2026.09.08

Hi Vicki, thank you so much for taking the time to leave us 5 stars! It sure was a beautiful drive all the way out to Shelton, and I'm so glad DKB could get the ducts in your new home completely cleared of all that post-construction dust, insulation, and drywall debris. We'd love to help you out again anytime. Thanks again! — Jen, Owner, DKB Restoration

Joanne Burnsides 2026.09.03

     

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Reply from DKB Restoration 2026.09.04

Hi Joanne, thanks for the 5-star rating! We’re glad DKB could take care of your dryer vent cleaning in Lacey this week. Thank you for your continued trust and repeat business—we look forward to working with you again!

Jen, Owner of DKB

Kathy Harrier 2026.09.03

     

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Reply from DKB Restoration 2026.09.04

Hi Kathy, thank you for taking the time to leave us 5 stars! It has been an absolute pleasure visiting your home in Winlock and having you greet us with a smile. If you ever need anything else, just let us know. We look forward to seeing you again!

Jen, Owner of DKB

Tom Schrader 2026.08.27

     

> ANOTHER great clean and result,...!!! > We always use them, for sure! > Tom & Tiffany

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Reply from DKB Restoration 2026.09.04

Hi Tom, thank you so much for updating your review and for your continued loyalty! It’s always a pleasure taking care of your carpet cleaning in Tumwatrer. We love hearing that you're thrilled with the results every time. We look forward to seeing you again next time!

Jen, Owner of DKB

Pamela Favro 2026.08.20

     

I've been using DKB restoration for years and have always been totally satisfied. Their commitment to doing their best job, their commitment to using natural products (which I care deeply about):), excellent communication quick responses, and they're just great people. My carpet is 30 years old and looks fabulous. I'm so pleased. If you haven't tried them, I encourage you to give them a call. You will not be sorry!! These comments are unsolicited and unpaid for....I just think they're the best around!. Pamela Favro

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Reply from DKB Restoration 2025.09.16

Thank you soo much Pamela for taking time out of your busy day to leave us a review. We appreciate your continued support of our small business over the years. You have been a wonderful customer. We will see hou again soon. Have a wonderful week!

Larry Cornell 2026.08.16

     

Jen and Richard were great. Great price. Newest equipment and used environmental friendly cleaners Their ROTO VAC equipment is much more efficient than hot water extraction. I highly recommend DKB Restoration.

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Reply from DKB Restoration 2026.08.17

Hi Larry, thank you so much for taking the time to share your experience with us! At DKB, offering great pricing, state-of-the-art equipment, and eco-friendly products is all part of the DKB Difference we bring to every home. We’re so glad your home in Centralia is fresh, safe, and clean. We look forward to working with you again in the future. Thank you!

Nancy B 2026.08.15

     

DKB arrived on time - even a bit early - and was very careful with my things. They stretched the carpet as needed and cleaned the carpet. I am quite pleased with the job they did and the price. I would happily recommend their services.

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Reply from DKB Restoration 2026.08.17

Thank you, Nancy, for taking the time to leave us a review! We're thrilled to hear you were happy with both the carpet stretching and cleaning, as well as the price. Treating our clients' homes and belongings with care—and showing up on time—is what the DKB Difference is all about. The Lacey area is always one of our favorites to visit. If you ever need anything else, don’t hesitate to call—we visit your area often. We truly appreciate your recommendation!

Kathy Stephenson 2026.07.31

     

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Reply from DKB Restoration 2026.08.01

Hi Kathy, thank you for taking the time to leave us a 5-star review on Google! It was such a pleasure being able to take care of your mom's carpet and upholstery in Olympia. I'm glad she and you were both happy with the results DKB was able to provide. We look forward to taking care of your home on Monday!

Wendy Mooney 2026.07.24

     

I can't recommend DKB enough! My tenants left the carpets completely ruined, but the team did an incredible job with what they had to work with. They kept great communication throughout, explained their process, and sent before-and-after photos. They managed to save the carpets just enough for me to confidently put my house on the market!

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Reply from DKB Restoration 2026.07.25

Thank you for the fantastic review! Dealing with ruined carpets right before listing a home in Lacey is a total headache, so we’re thrilled we could step in and deliver the results you needed. Those carpets had definitely seen better days before experiencing the DKB Difference! It was a true pleasure working with you, and we wish you a quick and easy sale.

Wendy M. 2026.07.24

     

Verified

I can't recommend DKB enough! My tenants left the carpets completely ruined, but the team did an incredible job with what they had to work with. They kept great communication throughout, explained their process, and sent before-and-after photos. They managed to save the carpets just enough for me to confidently put my house on the market!

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Reply from DKB Restoration 2026.07.25

Thank you so much for leaving us a review here on Yelp too! Dealing with ruined carpets right before listing a home in Lacey is a huge headache, so we’re thrilled our team could step in and deliver the results you needed. Those carpets had definitely seen better days before experiencing the DKB Difference! It was a true pleasure working with you, and we wish you all the best with the house sale.

Annie Soles 2026.07.13

     

Very thorough cleaning. We are so pleased. They were professional and friendly and hard working.

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Reply from DKB Restoration 2023.12.01

Thank you for taking the time to leave us such a positive review, Annie. We're thrilled to hear that you were pleased with our thorough cleaning services. It's always our goal to provide professional and friendly service, so we're glad that Daniel was able to meet your expectations. We appreciate your kind words and hope to have the opportunity to serve you again in the future.

Destiny Taylor 2026.07.09

     

First I'd like to say i've used this company for at least 15 years. They've improved every time, when Jen came out.She explained everything in detail.She did an amazing job putting enzymes on my carpet.Because of the pea from the cats and walk through my home with the light which i've never seen anyone do before. She is the sweetest woman and so considerate , and she treats her repeat customers excellent! I would never go to any other company.But this one , if you're new to this company and you're reading this go for it because they're wonderful and doing amazing job!

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Jana & Dustin Meridith 2026.07.06

     

Jen and Richards were great! Very thorough and thoughtful. They use top notch equipment and solutions so our carpets look brand new, even after years of dirt and dogs! Reasonably priced and professional. Thank you so much!

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Reply from DKB Restoration 2026.07.06

Thank you so much for taking the time to leave us a thoughtful review. Richard and I do our absolute best to treat every customer and their pets like our closest friends. We are so glad our equipment and eco-friendly products were able to show your carpets in Centralia what the DKB Difference is all about. We look forward to working with you again in the future.

Patricia Terry 2026.07.01

     

This is my first time using this company & I am extremely pleased with my experience.

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Reply from DKB Restoration 2026.07.01

Thank you so much for the wonderful review! There is nothing better than hearing we solved a tough problem for a first-time customer. The BBB accreditation holds DKB to a high set of standards, but we hold ourselves to an even higher one. We're so glad you're thrilled with how the carpet and vinyl floor cleaning turned out using our eco-friendly products. It's also wonderful to know your home is breathing better now that your air ducts have been thoroughly cleaned! We are proud to be your new go-to cleaners in Tumwater. Welcome to the DKB family!

Patrick Soles 2026.06.26

     

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Reply from DKB Restoration 2025.07.31

Thank you so much Patrick for your 5 star Review. We are so glad you are happy with your carpets and your dryer vent and we look forward to doing business with you again.

Kori Justin 2026.06.09

     

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Reply from DKB Restoration 2026.06.11

Thank you for taking the time to leave us 5 stars! It was a pleasure cleaning your carpets in Olympia yesterday. Please let us know if you ever need our services again! We are so glad you got to experience the DKB Difference.

Ruben Moreno 2026.06.06

     

Timely service; responsive to calls; very thorough, complete job; good results on all aspects of carpet; respectful of property.

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Reply from DKB Restoration 2026.06.11

Thank you so much for the detailed review! We pride ourselves on being responsive, timely, and deeply respectful of our clients' homes, so it means the world to hear that reflected in your experience. We're thrilled you are happy with the carpet cleaning results and look forward to delivering that same 'DKB Difference' the next time you need us!

Carole Snyder 2026.06.05

     

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Reply from DKB Restoration 2026.06.11

We love seeing those 5 stars! Thank you for the wonderful rating. We take great pride in delivering excellent carpet cleaning results to our neighbors in Olympia. Thank you for choosing DKB!