Verified Company
Wow. I got told it would take 45 minutes to look at a single pair of headphones, I got lowballed 36 dollars for lightly used headphones that were 150 dollars, and on top of that, I kept the original paperwork that gave the buyer a free limited subscription to apple music. That was stolen out of the papers, no consent or awareness, just screwing me over. I feel like if I didn't approach and ask, then they wouldn't have called for me to get the headphones. This store is seen as a let down by a lot of people, including myself. Do better next time.
I love cruising through the thousands of movie choices. I frequently discover old favorites that I had forgotten about and enjoyed reminiscing about the good old days. I am able to complete sets and series with ease. If there is a movie or game that I need, a simple phone call will let me know if it is in stock. The staff has always been friendly and dedicated to finding what I’m looking for. I have been going there for more about 15 years or more. I have also purchased T-Shirts, posters, cameras, collectibles and games systems. Don’t miss out on this amazing store!!
Just stopped in browse and maybe find something cool. Used games seem to be more expensive than GameStop. Saw a sign that said “new ownership” and I’m not sure what’s changed.
Editing my review 5/12/26: How are you going to sell a used console with broken panel connectors for almost $500? Each time I visit this store it seems to get worse and worse.
Reply from Disc Replay
2025.08.25
Hello Zachery, we are sorry to hear that you didn't find anything cool when you stopped in the other day. We do our best to remove old price stickers from other stores before we put them on our shelves but sometimes we make mistakes like the one pictured in your review. That being said one of our main goals is to always pay more and sell for less than our competition. If you notice our a price in our store is higher than gamestops current price we will always lower ours to beat it by at least 10%. We really appreciate you taking the time to leave us feedback, have a great day!
I walked into the store with a box of stuff to possibly sell. Not greeted, but told that I’m waiting in the wrong spot for trade-ins. A bald guy with a beard walks up and looks at my stuff and says “just to let you know it’s a base price for bulk cards.” I tried to clarify that I had rares, holos, and reverse holos sorted. he cut me off, and said “yeah, it’s the same,” and rolled his eyes like he’s annoyed with his life. Okay fella. I know your job is stressful working at a retail place but try to treat people nicely. You said something, and I am allowed to ask for clarification. I asked for my ID back, and said I didnt like how he was speaking to me. Other immature coworkers snickering and leering at me while I was leaving the building. What a sad, unwecloming and embarassing place.
Reply from Disc Replay
2026.05.12
Hello Brian,
Thank you for your feedback. I’m sorry to hear that your visit was not as welcoming as it should have been.
I took some time to review the interaction so I could better understand the situation. It seems there may have been miscommunication on our part during the process, for example, we do look up single cards and do not just buy bulk. I am sorry for any frustration that caused. You should always feel comfortable and respected when asking questions and getting clear, respectful answers, especially when bringing in items you’ve taken the time to sort out for us.
We’ll be using this as a reminder with our team to stay mindful of how we communicate and ensure every customer feels acknowledged and respected.
We appreciate you bringing this to our attention and taking the time to leave us feedback.
Thank you for your feedback. I’m sorry to hear that your visit was not as welcoming as it should have been.
I took some time to review the interaction so I could better understand the situation. It seems there may have been miscommunication on our part during the process, for example, we do look up single cards and do not just buy bulk. I am sorry for any frustration that caused. You should always feel comfortable and respected when asking questions and getting clear, respectful answers, especially when bringing in items you’ve taken the time to sort out for us.
We’ll be using this as a reminder with our team to stay mindful of how we communicate and ensure every customer feels acknowledged and respected.
We appreciate you bringing this to our attention and taking the time to leave us feedback.
