Direct Air

Direct Air Reviews

Excellent rating
     
4.8 | 2735 reviews
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Direct Air
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Reviews

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4.8

| 2735 total

2552 pcs
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William Arata
William Arata 2026.09.02
     
Raul did a great job a super job best ever
Reply from Direct Air 2023.11.09
Thank you for your review! Raul is one of our best technicians and we are pleased he was able to properly advise you and fix the problem at hand. We look forward to being your air conditioning company for years to come.
Ed McChesney
Ed McChesney 2026.09.02
     
Yanio and Joaquín were a pleasure to work with! A shockingly good experience and the best company and people I have ever dealt with bar none. Lived in Miami for 17 years and just found this company I will only be using them going forward.
Reply from Direct Air 2026.09.02
Ed McChesney, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Direct Air Conditioning. Thank you for choosing us for your needs - we appreciate your business.
Norris Lee Coleman
Norris Lee Coleman 2026.08.31
     
Reply from Direct Air 2026.08.31
Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Lilibet Dominguez
Lilibet Dominguez 2026.08.31
     
Excellent service
Reply from Direct Air 2026.08.31
Thank you for the perfect rating! We're pleased to know you had a great experience.
Ximena Trujillo
Ximena Trujillo 2026.08.31
     
Very reliable and honest company! They came the first time and fixed our AC issue. Three weeks later, we had another problem, and they came back, fixed what wasn’t fully resolved the first time, and didn’t charge us. They were punctual, professional, and responsible. Highly recommend!
Reply from Direct Air 2026.08.31
We appreciate your feedback and the 5-star rating! It means a lot to us.
Deborah Ingraham
Deborah Ingraham 2026.08.29
     
Angel was awesome very thorough knowledgeable plumber he adjusted my flapper on toilet for very minimal service fee and estimate for valve under sink 260 less than another plumber I would wholeheartedly recommend him and Snyder Plumbing to everyone
Reply from Direct Air 2026.08.16
Thank you for the perfect rating! We're pleased to know you had a great experience.
A Cudlipp
A Cudlipp 2026.08.29
     
Carlos was great he fixed the problem and explained the issue to us. He is patient and very professional
Reply from Direct Air 2021.07.16
Thank you so much for the review! Our technicians take great pride in their work and strive to give outstanding service to every customer. Thank you again for sharing your experience with Direct Air Conditioning. We appreciate you!
AP PK
AP PK 2026.08.29
     
Reply from Direct Air 2026.08.29
Your 5-star review made our day! Thanks for choosing us.
lori S.
lori S. 2026.08.28
     
I cannot say enough about Damien M. And Angel K. 5 stars isn’t enough. They are true professionals and will not stop until they find and fix the problems you have no matter what!! Rain or shine. I truly believe this company all the stuff as well is the best in this field!! Look no further I highly trust them and there work!! The BEST and I thank them for helping me!! Excellent job!
Reply from Direct Air 2026.08.09
We appreciate your feedback and the 5-star rating! It means a lot to us.
Tony Espinosa
Tony Espinosa 2026.08.27
     
Stirlist was great well skilled technician, who performed very well the job. Very pleased by his work.
Reply from Direct Air 2025.09.05
Tony Espinosa, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Direct Air Conditioning. We appreciate your business and look forward to serving you again in the future.
Martin Barbosa
Martin Barbosa 2026.08.27
     
Thank you Richard! For the great and honest service!
Reply from Direct Air 2026.08.27
Martin Barbosa, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Direct Air Conditioning. We appreciate your business and look forward to serving you again in the future.
Richard Connell
Richard Connell 2026.08.26
     
I had to have a lineset replacement for my AC unit today. Adrian and his helper were excellent! He explained everything that had to be done and they went right to it. He took pictures to show me some of the issues involved and some other future issues. They were very efficient with their time and cleaned up completely upon finishing the work. Adrian is very knowledgeable and personable. Job well done!
Reply from Direct Air 2019.06.21
Thank you for your 5-Star review! Arturo is one of our best technicians. He takes great pride in his work and we are thrilled to have him on our team! We look forward to being your air conditioning company for years to come.
Suzan Foy
Suzan Foy 2026.08.26
     
Giovanni and Solomon were great - clean, polite and very efficient.!I 5 stars!!!!
Reply from Direct Air 2023.06.09
Thank you for your review! Ivan is one of our best technicians and we are pleased he was able to properly advise you and fix the problem at hand. We'll be seeing you in 6-months for your next preventative maintenance visit!
Amber Peña
Amber Peña 2026.08.26
     
I cannot say enough good things about our experience with Alain. Our AC stopped working today, and our house had already reached 83 degrees. I initially called another company and was told they wouldn’t be able to come out until tomorrow evening. I then called Direct Air, and within 35 minutes, I had a technician calling to let me know he was on his way. From the moment Alain arrived, he was incredibly patient, professional, knowledgeable, and trustworthy. He took the time to explain everything clearly to both me and my elderly mother, answered every question I had, and walked us through exactly what the issue was, why it happened, and what needed to be done to correct it. At no point did I feel rushed or pressured. I also really appreciated how thorough he was after the service was completed. He emailed me a copy of the invoice along with photos he had taken during the service and a detailed breakdown of the work that was performed. That level of transparency and attention to detail gave me even more confidence that we had called the right company. It is so reassuring to have someone come into your home who not only knows what they’re doing, but genuinely takes the time to make sure you understand everything as well. I am extremely thankful for the quick response, honesty, patience, professionalism, and excellent service. I would absolutely recommend this company and will definitely be requesting Alain again in the future. I also want to note that we recently purchased a brand new carpet for our living room, so I was stressing about technicians trekking in and out, as soon as Alain walked in, he put booties on! This may seem like something small and insignificant, but as a clean freak, it was greatly appreciated 😆
Reply from Direct Air 2026.08.26
We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Forever Encrypted
Forever Encrypted 2026.08.25
     
Great service. Very fast and prompt response when we had issues with our Air conditioning.
Reply from Direct Air 2026.08.25
Forever Encrypted, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Maite Pastor
Maite Pastor 2026.08.24
     
Excelent service!
Reply from Direct Air 2026.08.24
Thank you for your kind review! Your satisfaction is our top priority.
Chanelle Alexander
Chanelle Alexander 2026.08.23
     
Great customer service. Took the time to explain everything. Very patient and kind. Thank you for installing our brand new Air conditioning system.
Reply from Direct Air 2026.07.28
We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Olga Kasachinsky
Olga Kasachinsky 2026.08.23
     
Reply from Direct Air 2026.08.23
Thank you for the high praise! We're glad you enjoyed our service.
Terrie Hechavarria
Terrie Hechavarria 2026.08.22
     
Service tech was very polite.
Reply from Direct Air 2026.08.23
Your feedback is valuable to us as we aim to provide the best possible service to all our customers. If there are any areas where you believe we can make improvements or if you have any additional feedback to share, please don't hesitate to contact us. We appreciate your support and look forward to serving you again in the future.
2macguys
2macguys 2026.08.22
     
Compressor unit wasn’t operating properly, so had no air during one of the hottest days. They were kind enough to expedite the service visit even though I contacted them late in the afternoon. Very understanding. Carlos, the technician, came out first thing the next morning and diagnosed the issue and was able to resolve it quickly. Both, office and field staff were very professional, courteous, and knowledgeable. Very good outcome.
Reply from Direct Air 2024.07.01
Thank you for your business and review. Yanio is one of our best technicians and a prime example of the commitment and philosophy at Direct Air Conditioning. We look forward to being your Air Conditioning company for years to come!

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