Diamond Source Reviews

Thank you so much for Diamond Source and Igor creating the most magical engagement ring! I was beyond surprised and happy at how beautiful my ring was from my fiancé. Igor worked really well with my fiancé on the details and ensuring it fit his needs and mine! Please see Igor for all your jewelry needs!

Did a super quick and affordable job tightening prongs on an engagement ring. Will absolutely come back as needed in the future. Thank you!

Excellent service and communication. Good value for this AP Royal Oak chrono. Awesome from end to end. Thank you!!

***PLEASE READ AND BE AWARE*** If i could leave Zero stars I really would, not sure really where to start with this. Firstly i thought i was going to shop as shown on google, its not an issue but was an office so maybe quite intimidating for some people. We agreed a deal on an Audemars Piguet Summer edition watch as i was coming from the UK, I sent Igor clear pictures / videos of the watch front and back he then sent me $1000 deposit i booked my flights to NYC. The following day after landing i headed to his office showed him the watch, he didn't even get a loupe out to check the watch. Looked at the back of it and said its not the watch he wanted, he wanted BYBLOS version even though i sent him pictures of the watch prior to leaving the UK! ( not sure why someone would send a $1000, without checking pictures prior especially a watch trader who's buying on behalf of his client). You can clearly see its not a Byblos version as it hasn't got the stamp at the back of the watch, and not only that there also approximately £20-£30k difference in price. ( please see attachment) He then said as I have travelled from the UK he'll take the watch for stock but it needs to be cheaper, as its not the watch his client wanted. I said no as we have agreed on a figure and that is what i wanted, i sent you pictures and videos over. As you can imagine i was getting flustered and stressed on the whole situation after about an hour we agreed he'll have the watch still. We agreed prior to me coming he would pay my crypto wallet the $1000 dollars, then the rest to my wallet upon arrival. Another bombshell was dropped Igor then said he hasn't got the crypto, it would have to be paid via Bank transfer which wouldn't of been an issue if 1. I had of known 2. If he paid me in advance, as it can take 3-5 days to clear. 3. It would of cost me in fees changing currency back, which i didn't filter in for. I later find out the was trying to escrow a deal with a UK trader, behind my back and the UK trader then pays me after Igor happy with the watch. Again that would not of be a issue either if i was made aware. ( please see the attachment ). So he was never planning on honouring his word and paying my wallet from the offset. We finally agreed before me leaving his office he would sort the crypto within the week, as I had a family member out there still who could of done the deal on behalf of me. I was flying back the next day and still didn't feel at ease, called him and wats app him never answered finally got back to me telling me to take back the watch. ( please see the attachment) He even had the audacity to ask for his deposit back, which i gave him 80% back as that all i had left in cash on me. The whole trip cost me a fortune but NYC was a pleasure to see visit and see, just wish it was under different circumstances. This man / company will get there karma as clean hearts always win!

Great Business with Igor. More than fair with me! I will be back again!

I called Diamond Source and Igor answered the phone. I told him the Rolex model I was looking for but had never seen in person. He directed me to the search and gave me the code and several variations of the same model showed up. I selected one and made an appointment to see it. My impression from the transaction: high integrity, very knowledgeable. Walter

Hello Diamond Source team, this is to thank you for the excellent service. I bought a Rolex Cellini from you online and received it as advertised. Keep up the honest work Igor!

Excellent service with fast and insured shipping. Communication was prompt and polite. Will be doing business with Igor again.

Excellent hospitality. Good prices and very nice office

Customer service - A+ Inventory - A+ Explanation of the process - A+ The place to go. Period.

Great doing business with Igor at the Diamond Source NYC. Igor was able to get the model I wanted within minutes and a reasonable price. Would definitely recommend and do repeat business with.

My 2012 Patek Nautilus rose gold watch was stolen. With the insurance proceeds I wanted to find my watch, which has years of sentimental value. Looking online, I found DiamondSourceNYC. Speaking with Igor, he said he could procure the exact watch, with original box and certificate. With 24 hours he found one with all of my specs. Payment was made via wire, of which I was very nervous to send to a location that was “virtual” to me. Igor was terrific in making me feel comfortable. Money was sent and he kept in touch until the watch arrived to him. It was perfect in every way. We did video calls so he could show me the watch in real time. Not just photos. We arranged for overnight delivery. Because of horrible weather, the watch sat at FEDEX for an extra day. Igor was continually watching transportation progress and kept me informed as to actual delivery time and date. We texted until late last night when we saw the watch would be delivered today. Igor texted me early this morning that the watch was out for delivery. Then, a snowstorm kept FedEx from coming to me, so I met the driver down the street. As soon as I signed to take possession, Igor sent a text that the watch was delivered. It was a harrowing experience, but the watch was delivered exactly as Igor said (see photo). It is beautiful. I will never hesitate again and will ONLY work with Igor and DiamondSourceNYC on future purchases! He is absolutely a prince! Thank you Igor! Until next time! 😘😘😘

Igor was a true gem in my assistance to getting an upraisal. With that I made a purchase of a sub mariner at a great deal! Thank you

I couldn’t be happier with my wedding ring – it’s absolutely stunning! From the moment I laid eyes on it, I knew it was the one. The craftsmanship is flawless, with every detail perfectly designed to reflect my style. Igor really went above and beyond to help me find my dream ring. He listened carefully to my preferences, offered great suggestions, and worked patiently with me until we found the perfect piece. I’m beyond grateful for his expertise and dedication, and now I wear a ring that I absolutely adore, which feels like a true reflection of my love and commitment.

I had a good experience working with Diamond Source and recommend them for their quick, excellent service and transparent process.

I've known Diamond Source, Igor for over 25 years. This relationship has lasted this long because of his professionalism, quality of products, personal care and most highly important his integrity and honesty for a great business! 5 stars. Vic Washington, LA, CA.

I searched all over the internet shopping for a Mens Rolex watch. I was uncertain & frankly uncomfortable making a purchase of such a huge investment over the internet. I researched the Diamond Source in the Diamond District of New York City, New York. The Sales Associate/Owner, Igor, was very helpful, knowledgeable and friendly. I felt comfortable because I know I received a good value for my investment. I was able to try on the Rolex watch, get a feel for the substantial weight of this iconic timepiece that I was looking to purchase. I had this Rolex timepiece appraised before my purchase was completed. I also fell in love with a beautiful Mens white gold diamond ring. I was very pleased with the service, the beautiful array & variety of jewelry at diamondsourcenyc.com and with the courtesy & sales advice from Igor. I definitely would highly recommend to my friends, family and anyone interested in making an investment on a Rolex watch or diamonds. Thank you, Tommy B. 01/2025.

A pleasure to work with throughout. Very fair price. Great communication. Product was just as described. Highly recommended.

I bought my engagement and wedding ring 20 years ago from here. It was time for an upgrade and Igor hooked me up. The best service and quality and care in NYC. Super quality diamonds and bands and watches!