Verified Company
Diamondport was an amazing experience from start to finish. If you’re looking to custom design a ring or purchase an engagement ring, I honestly couldn’t recommend these guys enough.
My partner and I first met with Karis to discuss the design and overall vision for the ring. Karis is incredibly talented and helped bring our ideas to life — she even created a CAD design so we could see exactly how the ring would look before it was made.
Once the design was finalised, Karis helped me find the perfect diamond. We went back and forth until she found the perfect diamond I absolutely loved, and the whole process was simple, smooth, and stress-free. The team truly knows their craft, and I’m so grateful for the ring I was able to give my now fiancée.
Even after the ring was finished, Ashley took great care of us through the post engagement consultation (that’s an experience in itself).Overall, an incredible experience and amazing customer service. My fiancée and I couldn’t be happier with their work 10/10 would recommend to anyone I could.
To the team at DiamondPort, thank you so much!
Reply from Diamondport Jewellers
2026.01.19
Thank you so much Samuel for taking the time to share such a thoughtful review. It truly means the world to our team.
We’re so glad Karis was able to bring your vision to life and help you find a diamond you absolutely loved — that collaborative journey is one of our favourite parts of what we do.
We look forward to seeing you both again in the future!
We’re so glad Karis was able to bring your vision to life and help you find a diamond you absolutely loved — that collaborative journey is one of our favourite parts of what we do.
We look forward to seeing you both again in the future!
Last March, after years of a missing stone in my Michael Hill Jewellers engagement set, I decided to book in for a replacement stone at Diamondport. I wish I had booked in earlier. I was immediately met by Ash with warmth, kindness and the best quality care I’ve ever had in a jeweller. He didn’t try to upsell me, or judge the sentimental nature of my wedding set (no matter how worn after being married 16 years), I didn’t want an upgrade, I wanted a repair.
Ash explained with such love and care why the invisible setting had failed, replaced the original stones with a single princess cut diamond, resized them and completely restored them - all beautifully polished. They look better than the day I was married, still over a year later!
I highly recommend Diamondport and the team. There’s no comparison to the knowledge and experience I received, and I am forever grateful.
Joanne
Reply from Diamondport Jewellers
2025.06.16
Hi Joanne, thank you so much for your beautiful review. We’re truly honoured you chose Diamondport to restore your engagement ring, and it means the world to hear how much it meant to you.
We are pleased to hear your rings are still shining bright a year later. Thank you again for your trust and recommendation — it genuinely means everything to us.
We are pleased to hear your rings are still shining bright a year later. Thank you again for your trust and recommendation — it genuinely means everything to us.
My fiancé and I had a great experience with Diamondport. From the moment we walked in, we felt comfortable and well looked after. We were assisted by Ash who was fantastic. He genuinely listened to what we wanted and took the time to understand our preferences for the engagement ring.
Ash was professional, knowledgeable and was never pushy, which we really appreciated. He offered great ideas and guidance without trying to upsell or pressure us. The end result was even better than we imagined - a fantastic, simple yet elegant engagement ring which my fiancé absolutely adores.
We highly recommend Diamondport and especially Ash if you’re looking for quality, honesty and a great overall experience!
Reply from Diamondport Jewellers
2026.01.19
Hi Romnick, thank you so much for your lovely review. We’re thrilled to hear that you and your fiancé felt comfortable and well looked after from the moment you arrived. Thank you for trusting Diamondport with such a special moment and for your kind recommendation. We wish you both every happiness as you begin this next chapter together.
Rhys and the team at Diamond Port have been the best to deal with. I came to them for a custom made Diamond engagement ring and they did a amazing job!
From day one Rhys was amazing, he made sure i was looked after like family the whole time! He worked with me perfectly the whole time. I tell everyone to go to Diamond Port. They really are the best around. Don't bother shopping around there the best priced to haha. I went everywhere.
Reply from Diamondport Jewellers
2026.01.15
Thank you for the review Jason and congratulations on your recent engagement. It was a pleasure working with you and we look forward to welcoming you back in the future
Diamondport resized my late Nonna’s engagement ring. From the moment I booked, the experience with Diamondport was professional and loving. You can tell they love what they do and now I am in love with Nonna’s engagement ring ❤️
Reply from Diamondport Jewellers
2025.12.13
Thank you for your lovely review Britt! We were so pleased to be able to resize your Nonna's engagement ring so you can cherish it even more.
Nothing but praise for the Diamondport team. Karis was super helpful in helping us find the right design for our engagement. Rhys was great. Highly recommend!!
Reply from Diamondport Jewellers
2025.12.03
Thank you for your lovely review Rob - I'll make sure Karis and Rhys see your review! We look forward to seeing you both again in the near future!
My experience at Diamondport was absolutely exceptional. My mum gifted me her engagement ring, a piece that’s been in my dad’s family for generations, and I needed it resized. I couldn’t be happier with how it turned out. It looks brand new, and wearing it makes me feel a little closer to her, especially with Mum living in Italy and me being here on my own.
Thank you, Ash and the whole team, for bringing this special piece back to life. I’m so grateful!
Reply from Diamondport Jewellers
2025.11.19
Thank you for your review Roxana - we loved being able to bring your Mum's engagement ring back to life for you to enjoy!
My husband and I couldn’t be more pleased with the Diamondport team. Ash took his time showing us different rings, and the whole experience felt genuinely personal. We were purchasing my wedding band and engagement ring, along with my husband’s band, and never once felt rushed or pressured. They were more than happy to schedule a second appointment so we could confirm our choices, which made the process feel thoughtful and stress-free.
You truly cannot go wrong with this jeweler. The pieces are beautiful, the options are endless, and the service is exceptional. Highly recommend Diamondport!
Reply from Diamondport Jewellers
2025.11.16
Thank you so much for your lovely review Lauren! We’re so pleased that your experience felt personal and stress-free. We look forward to seeing you both again in the future!
Ash was fantastic recently got him to custom make an engagement ring for me and his knowledge was outstanding. I went to several other jewellers and none compared to the care, knowledge and attention to detail Ash showed for his work. Couldn’t recommend his services more!
Reply from Diamondport Jewellers
2025.11.13
Hi Mitchell, thank you so much for your review! it was a pleasure working with you to come up with the perfect ring!
I had a great experience with the Diamondport team in custom designing jewellery for my wife as a surprise gift to celebrate our 25th wedding anniversary. The team were engaging, communicated very well, attentive to details, very professional and produced something very special. Thankyou Sarah, Karis and Rhys for a wonderful experience and outcome. My wife is very happy.
Reply from Diamondport Jewellers
2025.11.11
Thank you for your review Gary, and congratulations again to 25 years of marriage. We look forward to welcoming you both back in the future!
Ashley and his team at Diamondport Jewellers did an absolutely incredible job helping us find our dream proposal ring! I ordered from the U.K., and the entire process was seamless thanks to their constant communication, professionalism, and genuine care. Every detail was handled perfectly, and the finished ring exceeded all expectations. I can’t recommend Diamondport highly enough — thank you, Ashley and team, for making such an important moment so special!
Reply from Diamondport Jewellers
2025.10.14
Thank you so much for your kind words Samir! We’re thrilled to hear the process was seamless for you, even from the UK, and that you love the finished ring. We’ll be sure to pass your lovely feedback on to Ash and the team!
Ashley & the team were amazing with helping me chose my engagement ring. They were friendly, patient and kind. My partner and I designed our own ring and it turn out to be exactly what I had imagined :) I recommend Diamond Port to everyone - they are great!
Reply from Diamondport Jewellers
2025.10.13
Hi Zoe, thank you for leaving a review! We love your ring too- it turned out beautifully!
We would like to thank Karis and Rhys for their excellent customer service and expertise in designing and creating our dream engagement ring. They have been extremely patient and accommodating, expecially towards our resizing needs, and have made our experience very easy and smooth. We are so grateful to be able to work with them and would highly recommend coming here for your custom made jewellery. ❤️
Reply from Diamondport Jewellers
2025.11.19
Thank you for your review! We look forward to working with you again in the future!
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A vision brought to life perfectly!
As someone who can be quite indecisive, the team at Diamondport were incredibly patient and understanding throughout the entire process. They gave honest advice about what would and wouldn’t work with my design — and I truly appreciated their expertise.
They brought my custom tulip ring to life flawlessly! I’m absolutely in love with it and couldn’t be happier with the result. 💍✨
Reply from Diamondport Jewellers
2025.10.13
Thank you for your lovely review Melissa! It was a pleasure to work with you on this special piece!
Engaged to my fiance with a beautiful custom made ring from Diamondport Jewellers. My experience with Rhys for the post proposal appointment was excellent, he was friendly and detail oriented. As per my fiancé the entire experience from designing the ring has been perfect and we couldn't have asked for better. The free parking is also a perk! Super happy with my ring. Highly recommend!
Reply from Diamondport Jewellers
2025.10.08
Thank you so much for leaving a review — and congratulations again on your recent engagement! We absolutely loved seeing your photos — your ring looks absolutely stunning on you.
Wishing you all the best as you begin this exciting new chapter!
Wishing you all the best as you begin this exciting new chapter!