Diamondport Reviews

robsayaxang 2025.12.03

     

Nothing but praise for the Diamondport team. Karis was super helpful in helping us find the right design for our engagement. Rhys was great. Highly recommend!!

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Reply from Diamondport 2025.12.03

Thank you for your lovely review Rob - I'll make sure Karis and Rhys see your review! We look forward to seeing you both again in the near future!

Thomas Vogelaar 2025.11.18

     

Diamond were fantastic start to finish. Fantastic service and the ring somehow looks even better than we imagined it!

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Reply from Diamondport 2025.11.19

Thank you for your lovely review Thomas - it was our pleasure! We look forward to seeing you both again in the future.

Roxana Nae 2025.11.17

     

My experience at Diamondport was absolutely exceptional. My mum gifted me her engagement ring, a piece that’s been in my dad’s family for generations, and I needed it resized. I couldn’t be happier with how it turned out. It looks brand new, and wearing it makes me feel a little closer to her, especially with Mum living in Italy and me being here on my own. Thank you, Ash and the whole team, for bringing this special piece back to life. I’m so grateful!

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Reply from Diamondport 2025.11.19

Thank you for your review Roxana - we loved being able to bring your Mum's engagement ring back to life for you to enjoy!

Lauren Lai 2025.11.15

     

My husband and I couldn’t be more pleased with the Diamondport team. Ash took his time showing us different rings, and the whole experience felt genuinely personal. We were purchasing my wedding band and engagement ring, along with my husband’s band, and never once felt rushed or pressured. They were more than happy to schedule a second appointment so we could confirm our choices, which made the process feel thoughtful and stress-free. You truly cannot go wrong with this jeweler. The pieces are beautiful, the options are endless, and the service is exceptional. Highly recommend Diamondport!

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Reply from Diamondport 2025.11.16

Thank you so much for your lovely review Lauren! We’re so pleased that your experience felt personal and stress-free. We look forward to seeing you both again in the future!

Mitchell Anderson 2025.11.12

     

Ash was fantastic recently got him to custom make an engagement ring for me and his knowledge was outstanding. I went to several other jewellers and none compared to the care, knowledge and attention to detail Ash showed for his work. Couldn’t recommend his services more!

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Reply from Diamondport 2025.11.13

Hi Mitchell, thank you so much for your review! it was a pleasure working with you to come up with the perfect ring!

Gary Finnegan 2025.11.09

     

I had a great experience with the Diamondport team in custom designing jewellery for my wife as a surprise gift to celebrate our 25th wedding anniversary. The team were engaging, communicated very well, attentive to details, very professional and produced something very special. Thankyou Sarah, Karis and Rhys for a wonderful experience and outcome. My wife is very happy.

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Reply from Diamondport 2025.11.11

Thank you for your review Gary, and congratulations again to 25 years of marriage. We look forward to welcoming you both back in the future!

Chloe R 2025.10.23

     

Highly recommend diamond port, their process is seamless. Great communication and beautiful jewellery

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Reply from Diamondport 2025.10.28

Thank you for the review, Chloe! I’m so glad to hear you had a wonderful experience. We look forward to welcoming you back soon!

Harry Wornham 2025.10.18

     

The team couldn’t have been anymore helpful through the process, and my now fiancée loves the ring.

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Reply from Diamondport 2025.10.19

Thank you for your review Harry!

Samir Arrian 2025.10.13

     

Ashley and his team at Diamondport Jewellers did an absolutely incredible job helping us find our dream proposal ring! I ordered from the U.K., and the entire process was seamless thanks to their constant communication, professionalism, and genuine care. Every detail was handled perfectly, and the finished ring exceeded all expectations. I can’t recommend Diamondport highly enough — thank you, Ashley and team, for making such an important moment so special!

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Reply from Diamondport 2025.10.14

Thank you so much for your kind words Samir! We’re thrilled to hear the process was seamless for you, even from the UK, and that you love the finished ring. We’ll be sure to pass your lovely feedback on to Ash and the team!

Zoe C-Z 2025.10.11

     

Ashley & the team were amazing with helping me chose my engagement ring. They were friendly, patient and kind. My partner and I designed our own ring and it turn out to be exactly what I had imagined :) I recommend Diamond Port to everyone - they are great!

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Reply from Diamondport 2025.10.13

Hi Zoe, thank you for leaving a review! We love your ring too- it turned out beautifully!

Chris Lin 2025.10.11

     

Rhys and Karis were exceptionally professional with their service. Quality of the ring was amazing. Highly recommend!

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Reply from Diamondport 2025.10.13

Thank you for your review Chris - we hope to see you both again!

Belinda & Tony 2025.10.11

     

We would like to thank Karis and Rhys for their excellent customer service and expertise in designing and creating our dream engagement ring. They have been extremely patient and accommodating, expecially towards our resizing needs, and have made our experience very easy and smooth. We are so grateful to be able to work with them and would highly recommend coming here for your custom made jewellery. ❤️

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Reply from Diamondport 2025.11.19

Thank you for your review! We look forward to working with you again in the future!

Melissa To 2025.10.10

     

⭐ ⭐ ⭐ ⭐ ⭐ A vision brought to life perfectly! As someone who can be quite indecisive, the team at Diamondport were incredibly patient and understanding throughout the entire process. They gave honest advice about what would and wouldn’t work with my design — and I truly appreciated their expertise. They brought my custom tulip ring to life flawlessly! I’m absolutely in love with it and couldn’t be happier with the result. 💍✨

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Reply from Diamondport 2025.10.13

Thank you for your lovely review Melissa! It was a pleasure to work with you on this special piece!

Belinda 2025.10.03

     

Engaged to my fiance with a beautiful custom made ring from Diamondport Jewellers. My experience with Rhys for the post proposal appointment was excellent, he was friendly and detail oriented. As per my fiancé the entire experience from designing the ring has been perfect and we couldn't have asked for better. The free parking is also a perk! Super happy with my ring. Highly recommend!

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Reply from Diamondport 2025.10.08

Thank you so much for leaving a review — and congratulations again on your recent engagement! We absolutely loved seeing your photos — your ring looks absolutely stunning on you.
Wishing you all the best as you begin this exciting new chapter!

Trent Allen 2025.10.01

     

Staff were supper friendly and great to work with. The ring is beautiful. We’re very happy.

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Reply from Diamondport 2025.10.01

Thank you for leaving a review Trent- congratulations to both of you on your engagement!

Alex Adamski-O'Toole 2025.09.29

     

Made a very nerve wracking experience nice and easy, and my partner loved the design. Thanks team

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Reply from Diamondport 2025.09.29

Hi Alex, congratulations again! Thank you for trusting us to help you with such a special time in your life!

Tony Diep 2025.09.25

     

I had a delightful experience over my consultations with Karis, Ashley and Rhys - all of whom were extremely professional and polite. I am most grateful for their service as I never once felt pressured into making any decision and I would definitely recommend them again!

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Reply from Diamondport 2025.09.25

Thank you for your review Tony - we always want to make sure our clients are comfortable deciding on such a special piece! We look forward to seeing you and your new fiance again!

Sand Castle 2025.09.24

     

Impeccable, Unique, Extravagant! Tis’ the season to have your breath taken away! We are simply over the moon with our custom designed engagement ring. Ashley & Mike created & brought to life something we only dreamed of. Executed beyond perfection, designed to the highest standard & sheer customer service. Thank You Team Diamondport ~ that ‘engagement glow’ as pictured!

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Reply from Diamondport 2022.10.30

Your engagement ring is so specifically unique to your relationship and we had an amazing time creating it. The fact that it takes your breath away, makes our hearts sing. We look forward to having you both back in the future.

walter Te Moananui 2025.09.21

     

We had such an incredible experience with DiamondPort. The ring turned out to be more than we ever imagined, absolutely stunning and beyond perfect in every detail. From the very first interaction, the service was professional, friendly, and welcoming. The team took the time to listen to what we wanted, offered great advice, and made us feel comfortable throughout the whole process. What really stood out was how nothing was too much trouble. Every request we had was welcomed, and they went above and beyond to ensure we were completely happy. It is rare to find a jeweller who combines such outstanding craftsmanship with genuine care for their clients. I highly recommend DiamondPort to anyone looking for a special piece of jewellery. Without a doubt, they are the best jeweller I have ever dealt with.

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Reply from Diamondport 2025.09.24

Hi Walter, thank you so much for your beautiful review! We’re thrilled to hear you had such a wonderful experience. It means the world to us that you felt cared for throughout the process. Enjoy your stunning piece!

Y S 2025.09.18

     

My whole experience at Diamondport was absolutely amazing. Ash provided an outstanding initial consultation and took the time to show us all the rings we were interested in (yes, we were a bit indecisive because they were all so beautiful!). I really appreciated how Ash respected our culture—our way of doing weddings is a little different from in Australia, and he showed genuine interest in our story. Our rings are absolutely stunning, as you can see in the photos. I especially love the hand carving—it looks so natural and warmer than machine work! As a bonus, my husband and I also loved the ring box. These rings made our most important day even more special. We can’t thank Ash and the Diamondport team enough. Highly recommended!

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Reply from Diamondport 2025.09.19

Thank you so much for your wonderful review! We’re thrilled you love your rings and it was such a pleasure to be part of your story. We’ll be sure to pass your kind words on to Ash and the team.