The man that came was wonderful, polite, and timely. He addressed all details. We were very happy with him.
Service was professional and helpful. Would recommend Modern Mechanical to anyone.
We’ve been Modern Mechanical customers now for about five years, initially based on a friend’s recommendation, and since then based on our own experience. We have our own home and a rental home with twice yearly seasonal inspections and maintenance, and we’ve needed to replace both first and second floor HVAC systems in the rental. Lastly, my wife is a realtor and she’s recommended Modern Mechanical to multiple clients for inspections, repairs when needed, and on going seasonal service as well. All our interactions with MM have been great, with effective and personable service. New HVAC systems were competitively priced and professionally installed and full post-installation cleanup. We continue to use Modern Mechanical for our two homes and recommend them without hesitation or reservation.
Just me saying thanks to the person who merged straight into me because they decided to get in the wrong lane and almost hit me on 42 this morning. Really bold of you to do that in a work van. Please invest in great car insurance!
Reply from Modern Mechanical
2026.10.02
Sabrina
Thank you for the information. Please give me a call 919-610-5731 I need a little more information so I can take care of this for you.
Thank you
Andrew Straka
Thank you for the information. Please give me a call 919-610-5731 I need a little more information so I can take care of this for you.
Thank you
Andrew Straka
Their service is always top notch. issue is had was the long time window i hd to endure for the service.or servicing.
Reply from Modern Mechanical
2026.10.02
Thank you, F c, for your kind words about our service! We appreciate your feedback regarding the long wait time and will work to improve that aspect. Your support means a lot to us!
Reply from Modern Mechanical
2026.10.02
Thank you, Warren, for taking the time to leave a review. We appreciate your support!
Reply from Modern Mechanical
2023.11.30
Thank you, Debra, for the 5-star rating! We appreciate your support.
The associate was professional yet personable. He performed the maintenance with no interference with our household activities. I would like him to do all of our inspections. Nice young man!
Reply from Modern Mechanical
2026.10.02
Thank you, William! We're glad to hear you had a positive experience and appreciated the professionalism and friendliness of Jordan Wilson. We'll be sure to pass along your kind words!
Modern Mechanical provides great service for reasonable prices. Staff is friendly and knowledgeable.
Reply from Modern Mechanical
2023.08.03
Thank you for your 5-star rating, Debbie! We appreciate your support.
Jackson was very kind, respectful and professional.
Reply from Modern Mechanical
2026.10.02
Thank you, Carolina! We appreciate your kind words about Jackson's professionalism and respect. Your feedback means a lot to us!
The technician was polite and friendly. He was quiet while servicing the unit. I will definitely recommend Modern Mechanical to anyone needing service on their HVAC.
Reply from Modern Mechanical
2026.10.02
Thank you, Robin! We're glad to hear that you had a positive experience with our technician and appreciate your recommendation.
Jordan called when he was on his way, did the service, let me know everything checked out and gave me the invoice. Very polite and no upsetting like the previous service company would do every time. Happy I changed companies
Reply from Modern Mechanical
2026.10.02
Thank you, Steve! We're glad to hear that Jordan provided you with excellent service and made the experience positive for you. We appreciate your decision to choose us and look forward to continuing to meet your needs.
Very happy with Jackson! He was very professional and courteous! He took care of everything in short order and offered to assist me with my filters! Very very happy!
Update September 11, 2026:
Jordan was on site today to do the regular recurring two system AC check. He was on time, courteous and professional. The work was performed within the estimated time frame. This was consistent with all of the service received from Modern Mechanical. From the office staff to the on site technicians they are a pleasure to deal with.... highly recommend.
Andrew and Zeke replaced my upstairs HVAC today. They were on time, courteous and professional. They provided information about the new systems clearly and had the system up and running in a few hours with no issues. They provided floor protection coverings wherever needed, hauled all of the old equipment away, (including some shrubs that needed a trim)and did a great clean up at the end of the day. MM also provided us with a new window unit ac to get our bedroom cool for the 4 days between their first visit and installation. We are totally satisfied with MM and would not hesitate to recommend.
Reply from Modern Mechanical
2024.05.01
Thank you for your kind words, Philip! We're glad to hear that Andrew and Zeke provided you with a positive experience and that you are satisfied with our service. We appreciate your recommendation!
Great service. Super thorough and got me back to a working ac unit fast!
We needed to have a dedicated electrical line and a charger installed for level 2 home charging for an EV. Everyone at MM was extremely responsive, professional and worked with us as we needed to reschedule several times. Todd had done electrical work for us in the past and was excellent. For this job he was, as always, timely, efficient and professional. We will always request Todd in the future. MM has installed HVAC for us and we highly recommend them.
Technician was professional, friendly, knowledgeable, and completed work in a timely manner. I appreciate him. Thank you!
I have the maintenance plan with Modern mechanical. Service is great as usually. Jackson was friendly, informative, and worked efficiently.