Verified Company
Working with Cool Air has been an excellent experience. Easy to make an appointment. They are responsive, professional and knowledgeable about all aspects of their business. Their representative, Ysmael, was here on time and great to work with. B
Reply from Cool Air Today
2024.11.08
Thank you, Lynn, for your wonderful feedback! We're glad you had an excellent experience and that Wally made a positive impression. Your satisfaction means a lot to us!
I am in great hands with Cool Air Today... so thorough and Honest. I feel rest assured with Ysmael n team that they have my back. The video work they use to send me updates ,is all part of their preventive maintenance program
Reply from Cool Air Today
Thank you, V! We appreciate your trust in Cool Air Today and are glad to hear you feel supported by Ysmael and the team. It's great to know that you find value in our video updates as part of our preventive maintenance program.
I called today about having no air conditioning and Kool Air came to my home in about one hour. They promptly diagnosed the problem. I had my air conditioner working within 45 minutes upon their arrival. Kool Air is truly dedicated to customer service! I would give them 10 STARS if I could.
Reply from Cool Air Today
Thank you, Carol, for your fantastic review! We're glad to hear that our team was able to quickly diagnose and resolve your air conditioning issue. Your kind words about our dedication to customer service mean a lot to us!
We have lived in Florida for almost 6 years. This is the first time we can say we now have found our forever HVAC vendor - Cool Air Today. Our primary bedroom was warm, always five or 6 degrees warmer than the rest of the house. They found that we needed revamping of our ductwork in the attic and replacement of a fairly new Thermostat that had a broken sensor. They also installed the I flow pro system so that we no longer have to go outside and vacuum every two weeks our AC lines. The team that completed this work is a rare find. We are more than elated! Our primary bedroom is now the same temperature as the rest of home!
Reply from Cool Air Today
Thank you, Jane! We're so glad to hear that you've found your forever HVAC vendor in us and that our team could resolve the temperature issues in your primary bedroom. Your satisfaction means the world to us, and we appreciate your kind words about our team!
The Service reps very knowledgeable and courteous. Excellent work.
Reply from Cool Air Today
Thank you, Rita, for your kind words! We're glad to hear you had a positive experience with our service rep and appreciate your recognition of our team.
Failed blower fan likely from marked uptick in electrical surges in my neighborhood. This company is the most responsive A/C installation and service company I have ever encountered anywhere. Timely, professional and extremely polite and knowledgeable. Thank you. As a note; I rarely leave reviews. This review is well earned.
Reply from Cool Air Today
Thank you for sharing your experience with our warranty repair service. We appreciate your feedback!
Very professional service. Technician explained what he did and gave me a rundown on how the A/C is doing. Very pleased with the service. I highly recommend Cool Air Today for your A/C needs
Reply from Cool Air Today
We're so glad to hear you were happy with our service! Thank you for recommending Cool Air Today for your A/C needs.
I highly recommend Cool Air Today. I could not have been happier with the customer service and professionalism of Juan. He was very knowledgeable and explained all the results of the inspection. He went above a beyond to take photos of the inside of the vents to show me there was no mold. Great company with reasonable prices and unlike other companies they were honest and didn’t try to up sell me. If you’re looking for a company you can trust with honest people Cool Air Today should be your choice!
Reply from Cool Air Today
Thank you for your kind words, Carol! We appreciate your recommendation and are delighted that Josh provided you with exceptional service and transparency during the inspection. Your trust means a lot to us!