Verified Company
AC stopped working. Cool Air Today was there the next morning to diagnose the problem. The part was replaced by that afternoon! I’m very appreciative.
I am not happy that the part that needed to replaced (the blower motor) was part of the AC installed by Cool Air Today about 3 years ago. While the part was under warranty, it cost me $450 for the labor and emergency diagnostic visit.
Reply from Cool Air Today
2026.01.27
Thank you, Mary, for your feedback. We appreciate your understanding and are glad we could address the issue quickly. Your satisfaction is important to us, and we value your support.
Great customer service. Owner Hight responsive and helpful. They are the best !! Just unbelievable!!!
Reply from Cool Air Today
2025.09.20
Thank you, sal, for your kind words! We're glad to hear that you found our customer service great and that Keith was able to assist you effectively. Your feedback means a lot to us!
The cool air today team was very helpful and efficient. The technician Christian came out and installed everything, cleaned up and made sure that all the components were up and running. We are very happy with the cool air today service team.
Reply from Cool Air Today
2025.12.23
Thank you, Todd, for taking the time to leave a review. Your feedback means a lot to us!
Excellent service. A thorough review to ensure system is working properly. Staff with appropriate knowledge and experience.
Reply from Cool Air Today
2025.07.30
😁Thank you, Anny, for your kind words about our excellent service; we appreciate your feedback and are glad you had a positive experience!
I highly recommend Cool Air Today. Ismael and Juan Carlos the AC technicians that did the AC maintenance are always very knowledgeable, professional and very caring to ensure your AC is working properly and you are satisfied.
Reply from Cool Air Today
2025.02.11
Thank you, Diane, for your wonderful recommendation and for recognizing Ismael's dedication to providing excellent service; we’re glad to hear you're satisfied with your AC maintenance!
Wally’s attention to detail was second to none. He was extremely thorough, professional, and explained everything he was doing to service my air conditioners. He took the time to listen to my concerns and successfully addressed each one. He is an outstanding technician.
Reply from Cool Air Today
2025.10.09
Thank you for recognizing Wally’s professionalism, pleasant demeanor, attention to detail, and informative service!
Cool Air Today was honest , polite and professional. Ismael was great to deal with and the installers were efficient, clean and professional. Installation was done in a day and everything went very smoothly and my house was clean like they had never been here. A pleasure to deal with.
Reply from Cool Air Today
2026.01.13
Thank you, Darlene! We appreciate your kind words about our team and are glad to hear that Ysmael and the installers provided you with a smooth and professional experience. Your satisfaction means a lot to us!
Working with Cool Air has been an excellent experience. Easy to make an appointment. They are responsive, professional and knowledgeable about all aspects of their business. Their representative, Ysmael, was here on time and great to work with. B
Reply from Cool Air Today
2024.11.08
Thank you, Lynn, for your wonderful feedback! We're glad you had an excellent experience and that Wally made a positive impression. Your satisfaction means a lot to us!
Excellent service. On time. Super helpful. Friendly staff. Highly recommend. I do not have to worry about the heat.
Reply from Cool Air Today
2025.01.30
Thank you, Priscilla, for your wonderful feedback! We're so glad to hear you had a great experience with our helpful and friendly team. Your recommendation means a lot to us!
Wally arrived and found the breaker switch to the air handler had popped. Reset it and tested in both heat and cool mode. Unit working fine now.
Reply from Cool Air Today
2024.05.06
Thank you for acknowledging our technician's expertise and thoroughness in resolving the issue with your compressor by replacing the dual capacitor. We appreciate your feedback!