DermMedica has been such an incredible part of my Botox and skin journey. From the moment you walk in, you feel cared for and truly listened to. Dr. Crippen’s attention to detail is next-level, everything feels thoughtful, intentional, and tailored specifically to you.
The entire team is knowledgeable, welcoming, and makes the experience feel both professional and comfortable every single visit. I never feel rushed, and the results always look natural and refreshed, exactly what I’m hoping for.
If you’re looking for a clinic that prioritizes precision, trust, and long-term skin health, DermMedica is unmatched. I couldn’t recommend Dr. Crippen and the whole team more.
Very disappointed in vbeam laser. treatment. Zero home care or post treatment reccemendation. Which lead to a bad infection..called to ask how to treat and what to do. No call back. Will NOT be returning. I am now left with a scabbing infected face (8 days after tx) Super scared how this will heal 😔
I must admit I thought about getting a procedure done 10 years ago and I didn’t have the courage to walk into a clinic. I worried that they would tell me something else needed improvements with me.
The opposite occurred at DermMedica in Kelowna.
Charlene was excellent from my initial consult, listening to my questions, explaining my options, and I felt supported and never judged or evaluated. To anyone else out there who didn’t have the courage like me - walk in and inquire. Now that I’m on the other side of it, I’m happy with the results, especially since it’s how I look and feel - it’s not about anyone else.
I VBeem, Dermapeel and Cool sculpting my chin. I am happy with all three of my treatments and results are better than I imagined. I received compliments on my peel treatment and im only in week two of this with more healing to be had which im excited for more results. Every staff member is so kind, friendly. Thanks 😊 my results might be posted online or the staff can show you if you want to see before and afters
In October 2025 I went for a consultation about Cool Sculpting Elite. I meet with Charlene who is very knowledgeable about the whole process. Charlene went through the process step by step explained everything. I was never pressured into having Cool Sculpting done.
I’m very happy I had the process done.
The staff at DermMedica on Lakeshore in Kelowna are wonderful. Thank you for a great experience ……MR
My friend Nezrah asked me to write this review. He said it’s been “a great enough experience to make sure a review is written. Great people, great service”
Reply from DermMedica
2025.10.20
Thank you for sharing your friend's experience! We're thrilled to hear you had a great time with our team and enjoyed the service. Your kind words mean a lot to us, and we look forward to serving you again soon!
I've come to dermmedica for all of my more in-depth skin care including cool sculpting, mole removals, and laser facials. I'm the kind of person who gets seriously anxious when it comes to new procedures and Dr. Crippen and Charlene have been incredible at making sure I'm always well taken care of! I highly reccomend this place for all of your skin needs!
This was my third time getting Botox, and by far the best experience. The team at DermMedica really listened to what I wanted and delivered subtle, natural results, exactly what I asked for. They used significantly less product than other places I’ve been to, which I appreciated so much. It showed me they weren’t just upselling but actually cared about doing what’s best for me. The whole appointment felt calm, professional, and trustworthy. I’ll definitely be back