Verified Company
I had the DermaPeel (fractional C02) laser resurfacing done at DermMedica in Kelowna and had a great experience. The team was professional, knowledgeable, and took the time to explain the procedure and recovery in detail, which made me feel very comfortable. The clinic is modern and welcoming, and the staff were kind and attentive throughout the entire process. I’m very happy with my results so far and would highly recommend DermMedica to anyone considering laser treatments.
In October 2025 I went for a consultation about Cool Sculpting Elite. I meet with Charlene who is very knowledgeable about the whole process. Charlene went through the process step by step explained everything. I was never pressured into having Cool Sculpting done.
I’m very happy I had the process done.
The staff at DermMedica on Lakeshore in Kelowna are wonderful. Thank you for a great experience ……MR
Dermedica Kelowna deserves 10 stars not 5!
The clinic is aesthetically beautiful and very calm and inviting. The staff are kind, professional and very knowledgeable! Dr Crippen was so good to deal with and always gave great advice. Special “Thank you” to Hillary! She gave me the best facial I have ever had! I will certainly continue to use their services. Great job everyone.
Reply from DermMedica
2025.10.25
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your experience at Dermedica Kelowna and that our staff provided you with the highest level of care. It's wonderful to know that Hillary's facial left a lasting impression on you. We look forward to welcoming you back for more excellent services in the future! Your support means the world to us.
My friend Nezrah asked me to write this review. He said it’s been “a great enough experience to make sure a review is written. Great people, great service”
Reply from DermMedica
2025.10.20
Thank you for sharing your friend's experience! We're thrilled to hear you had a great time with our team and enjoyed the service. Your kind words mean a lot to us, and we look forward to serving you again soon!
I've come to dermmedica for all of my more in-depth skin care including cool sculpting, mole removals, and laser facials. I'm the kind of person who gets seriously anxious when it comes to new procedures and Dr. Crippen and Charlene have been incredible at making sure I'm always well taken care of! I highly reccomend this place for all of your skin needs!
This was my third time getting Botox, and by far the best experience. The team at DermMedica really listened to what I wanted and delivered subtle, natural results, exactly what I asked for. They used significantly less product than other places I’ve been to, which I appreciated so much. It showed me they weren’t just upselling but actually cared about doing what’s best for me. The whole appointment felt calm, professional, and trustworthy. I’ll definitely be back
I’ve been hesitant to write this review, but after visiting a clinic that prioritises aesthetics over profit, I realised just how poor my experience was. I was significantly overcharged for my first appointment—later learning that I should have paid less than half of what I was charged.
I got lip filler for the first time and assumed that having bumps after the procedure was normal, but I’ve since learned that’s not the case. The doctor spent no more than two minutes on the entire procedure, injecting about only 4-6 times. I also received no aftercare instructions whatsoever.
Now, almost a year later, I still have noticeable bumps that may never go away. I regret my decision and hope no one else makes the same mistake I did.
Sure appreciate this business, I have been taking care of myself routinely at DermMedica for a few years now. I really am happy with the quality of service and professional, clean, and soothing environment. I have grown familiar with everyone that works there and boy are they kind, friendly, and compassionate. I have had a few regular services and mostly skin care and Lazer hair removal. You want to see attention to detail and a beautiful comfortable view while your investing in yourself, this is your place. The whole package with quality. Thanks to my friends, the whole team at DermMedica!
Danielle McMunn
Reply from DermMedica
2025.02.21
Hello Danielle and thank-you for your very kind words, we appreciate it very much. Have a great weekend!