IDM Town Specific reviews Reviews

Shilpa Mailapur 2026.02.26

     

Besides designing a beautiful customized website for our dental office, Identity dental team has been a great support for our SEO, blogs and are their team is super prompt when it comes to accommodating web changes and updates. I have been with them 6 years and it has been the best customer service experience for me.

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Leslie Rossi 2026.02.26

     

I’ve had a great experience working with Identity Dental for our marketing needs. Ali is fantastic, extremely responsive, detail-oriented, and consistently gets things done quickly and accurately. It’s refreshing to work with someone who follows through promptly and truly understands what’s needed. Highly recommend Identity Dental to any dental practice looking for reliable and efficient marketing support.

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Jessica Pushee 2026.02.06

     

Identity has done a great job of keeping my startup higher up Google Search with their SEO and many patients find us through Google. They also did a great job working with my vision to help create my website. Their web team is responsive to changes that I would like to make as well. I have been happy with them as my marketing team.

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P George 2026.01.19

     

When you see no one star review it is a bit suspicious is it not? She is great at beginning but management of account is lacking. I would not recommend them. Your response lacks the essence of genuine and care and screams that you feel like you are the best which you are not and I encourage everyone to look past the propaganda and ask your own clients for their honest opinion. Everyone thinks they are the best. Update: she deleted her response because she knows! People are afraid of leaving reviews for this company cause they know.

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Reply from IDM Town Specific reviews 2025.10.20

No client by this name.

Chinelo E. 2025.11.15

     

I was very impressed with my meeting with Grace Rizza. She was incredibly attentive and her integrity was shown through every interaction. I deeply appreciate her straightforward communication and ethical approach to business. I highly recommend!

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Reply from IDM Town Specific reviews

Thank you, Dr. Eke. It was truly a pleasure meeting you and I’m grateful we got connected.

1OAK Dentistry 2025.11.11

     

We have had great experience with Grace , Ivan and the team. The communication is amazing. I had some freakout moments and I picked up the phone and Grace ensured me that she is taking care of it. I also listen to their recommendations. There were absolutely no pressure on selling services. When I mentioned i am not interested in some services, they accepted it very well and didn't push. I get monthly zoom meeting with new strategies and the videos that they send me are also super helpful.

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Reply from IDM Town Specific reviews 2025.11.12

Thank you very much, Dr. Dadkhah! We're grateful for your trust and business. Our team is elevating our service going into 2026. I can't wait to show you our new internal marketing challenges and enhanced video reporting.

Justin Sanders 2025.10.12

     

I have worked with Ali and she has been great. Thanks for being very informative and helpful

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Reply from IDM Town Specific reviews 2025.11.15

Thank you, Dr. Sanders. It’s a pleasure to work for you. We’re grateful for your business and support.

Michael Stella 2025.09.22

     

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Ashley Henry 2025.09.12

     

Very thorough and knowledgeable!

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Reply from IDM Town Specific reviews

Thanks so much! It was a pleasure meeting you and we’re hopeful to have brought you value today with the complimentary marketing planning session.

Pearl Dental Studio 2025.09.10

     

Hard-working, efficient, organized, great communicators and supportive. Everything you would want a in marketing team! We are off to a strong start during the first month of our SEO and Google campaign and they are innovative and on the forefront of their industry, keeping on top of trends and changes to algorithms so that we can focus on our core business of dentistry. Grateful to work with them and grow together.

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Reply from IDM Town Specific reviews

Thanks for your kind words. Please know we’re always here to help however we can. We appreciate your business and trust.

- Grace

Kathryn Clatanoff 2025.09.07

     

I have LOVED working with Identity Dental over the past few years! We switched from a different digital company and are so happy we did. They are incredibly responsive and come up with creative and innovative solutions and suggestions to our marketing needs. They are highly dependable and always deliver. Definitely recommend!

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Reply from IDM Town Specific reviews 2025.09.13

We love working for YOU. It’s wonderful people like you that give meaning to our hard work.

Always here for you, Grace

Tatyana Zbr 2025.09.06

     

5 + stars for Grace and her team. Most professional, efficient, and competent marketing company I have ever worked with. You will not be disappointed!

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Auburn Opelika Dental 2025.09.03

     

If you’re a dental practice looking for a marketing partner that truly understands your field, Identity Dental Marketing stands out. Their track record with growing practices, naming recognition, and thoughtful, customized campaigns make them a compelling choice.

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Malek Korkis 2025.09.03

     

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Lina Jameel 2025.08.31

     

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Lincoln Parker 2025.08.27

     

Great communication all around. Very professional and they know what they are doing. We have had very quick SEO turn around on our new website and are enthusiastic about the future. Thanks IDM!

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Laura Mach 2025.08.06

     

This agency has helped my practice so much. They give very personalized recommendations and they do it in an ethical way that I have not seen before.

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Reply from IDM Town Specific reviews 2025.08.13

Thank you, Dr. Mach. We know we aren't the biggest, but we sure try to remain the best dental marketing agency for SEO, Google Ads, Social Media Marketing and Website Development. We appreciate your kindness and support. It's been such an honor serving you throughout the years.

- Grace & The Team

Kenny Hobbs 2025.08.05

     

Grace, Luke, and the entire team at Identity has been great to work with. Highly recommend!!

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Reply from IDM Town Specific reviews 2025.08.13

Thank you, Dr. Hobbs! It’s an honor to promote such an outstanding dentist. At Identity Dental Marketing, our team specializes in dental SEO, Google Ads management, custom dental website design, and social media marketing for dentists. We pride ourselves on clear communication, ethical marketing practices, and delivering strategies that help dental practices grow with confidence. Your trust means the world to us, and we’re always here to support your success.

– Grace & The Team at Identity Dental Marketing

Alexander Forbes 2025.07.30

     

Ivan and the team at Identity Dental Marketing have done an amazing job getting my business the exposure I needed and have always been taken care of any concerns I had right away. Thank you!

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Reply from IDM Town Specific reviews 2025.08.13

Thank you so much for your kind words! 🌟 We’re thrilled to hear that Ivan and our team at Identity Dental Marketing have helped your business gain the exposure it deserves. As the best dental marketing agency, we pride ourselves on delivering prompt, attentive service and addressing every question quickly. We truly value your trust and look forward to continuing to help your practice grow and thrive!

Jacob Brotzman 2025.07.29

     

Grace and the team at Identity are really amazing! They created our practice website, which patients always comment on as a reason they found us and chose us. The main thing though is just the transparency, honesty and availability. She will work with you as problems/issues arise and give you her truly honest feedback. When I was looking for a marketing group for my startup, Grace definitely stood out from the rest in this aspect, and has continued to provide that throughout the time I’ve worked with them. Definitely use them!

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Reply from IDM Town Specific reviews 2025.07.29

Thank you, Dr. Brotzman.

We all feel very blessed to have a relationship with you and to have the opportunity to serve you. Your appreciation is very much appreciated! Always here for you, Grace