The dental Lounge

The dental Lounge Reviews

Good rating
4.4
166 reviews Verified
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Reviews (166)
Patricia Flewitt
Patricia Flewitt
2024.03.19
I'd like to thank everyone for the great service i received today at your dental practice
Rhian H
Rhian H
2024.03.05
Can’t recommend them enough. Was terrified of dentists before I went here to the point I’d feel faint. Had an emergency appt with them after another dentist gave emergency treatment that left me in more pain and they took me on and corrected it right away. Consummate professionals and friendly staff behind desk. Can’t say I enjoy the appointments but they take great care in making you comfortable with no pain!
Audit Wales
Audit Wales
2024.02.21
An extremely rude Dr Muncuso, (Indian women in her late 40s) Id advise to practice some good manners, maybe pause and think before talking down to someone, it could be a customer or you could be the customer. Will be noted!! Picking up a 1 star for the Dental Lounge in the process..Well done Hygiene surfaces Wales.
Reply from The dental Lounge 2024.02.21
I think you are referring to an incident today where you recklessly pulled out your van in front of Dr Mancuso and then proceeded to intimate her as she got out of her vehicle. Your incorrect comments about her race and age are telling and suggest there is another issue at play here.
Dave Rogers
Dave Rogers
2024.02.16
Excellent care and attention over the last few weeks and again today. Dr Mancuso is superb, has a calming caring nature, and explains everything, nothing is too much trouble for her. I've seen the hygienist previously, who is excellent. The reception team and nurses need a mention too, as they are great ! Thank you all for a positive experience
Reply from The dental Lounge 2021.05.25
Thank you Dave!!! 😀
Stacey Williams
Stacey Williams
2024.02.05
I have never sat in a dentist chair and been made to feel as welcome and comfortable as I was at the Dental Lounge if I could give way more than 5 stars I most definitely would Rather disappointed to be coming back to edit my review, but due to falling unwell through the night I had to cancel my appointment to then be told they will no longer see me as a NHS patient as I didn't give 48hrs notice absolutely ridiculous nobody can predict they are going to become ill 48hrs in advance knowing how hard it is for people to find a dentist this policy is completely unfair I have never known a dental practice to have such a ridiculous rule where you have to give 48hrs notice
Reply from The dental Lounge 2024.01.18
Hi Stacey! Thank you for your kind comments ⭐️⭐️⭐️⭐️⭐️
Corey Squires
Corey Squires
2024.02.01
Staff are all friendly and really informative, I’m really happy with my treatment and will deffo be using this place again💪🏻
Reply from The dental Lounge 2024.02.01
Thanks for this 5 star review Corey! we are really pleased you are happy with our services 👍
Penny Oconnor
Penny Oconnor
2024.01.27
Professional and welcoming. Always friendly and helpful.staff always make you feel at ease xxxx
Reply from The dental Lounge 2024.02.01
Thanks Penny for the 5 star review 😀
yummyofjune
yummyofjune
2024.01.26
Fantastic dentist went really well thank you
Reply from The dental Lounge 2024.01.26
Thank you 😀
Mandla Dube
Mandla Dube
2024.01.25
Reply from The dental Lounge 2024.01.26
Thank you Mr Dube! 👌
Peter Mort
Peter Mort
2024.01.25
Excellent. I am well looked after and recommend the Dental Lounge to anyone.
Reply from The dental Lounge 2024.01.26
Thank you Peter! We look forward to seeing you again soon! 👍
shaniece hoole
shaniece hoole
2024.01.25
Fantastic services offered. Couldn’t say anything bad about this dentist everyone is so lovely and friendly. The practise is very professional and they make you feel at home without judgement. I’ve been to a few dentist's and I’d say glynneath are by far the best. The team are fantastic and if you have any concerns they’re always happy to help and don’t make you feel stupid for asking questions. I would definitely recommend this dentist to anyone as they’ve never let me down and services provided have always been best quality.
Reply from The dental Lounge 2024.01.26
Hi Shaniece, thanks very much for this kind review! We look forward to seeing you again soon 😃
Alison Pugh
Alison Pugh
2024.01.24
100 % brilliant dentist in every aspect. Thank you Morgan.
Reply from The dental Lounge 2024.01.26
We are very happy with this 5 star review! Much appreciated Alison ⭐️
Sarah Thomas
Sarah Thomas
2024.01.18
I have been a patient at this practice for several years. Had a mouth infection last week, I rung first thing at 9 and was seen the same day. Antibiotics given and a full breakdown of next steps given. Unfortunately I had to have a tooth extraction. Returned today. Let’s be fair we all have anxiety knowing what’s coming. However the process was painless. I was reassured and calmed at every point. A huge thank you to Morgan. My forever dentist.
Reply from The dental Lounge 2024.01.18
Thank you for this great review Sarah. We look forward to seeing you again soon 😀
Christine Harper
Christine Harper
2024.01.15
I emailed owner as the dentist who was going to treat me on nhs the owner said hes only now doing private.... i thought they should of completed work then charge ... they quited aprox £900 when i phoned other private practices avarage price aprox £400 huge difference. Also i asked if they would temp stick tooth back they said couldnt be done... ive just had it stuck back... be wise ting round....was it so they could charge lot of money?... .. I'm very surprised at the price off private work... there is no set charges I think they have set there own you'd be surprised difference in cost of private dentists I was shocked..... I won't be going back again. I didnt think they were that good ..staff mostly plesant but not usefull to me... private private
Reply from The dental Lounge 2023.12.21
Hi Christine, we are disappointed to receive your two star review. We understand that some private dental treatments can be expensive but we do have many options to make the treatment affordable for our patients. If you would like one of the team to discuss the options available to yourself to make the treatment more affordable please contact the practice on 01639 722277.
Lee Foster
Lee Foster
2024.01.11
Friendly staff never had any issues 👍
Reply from The dental Lounge 2024.01.18
Thanks Lee 👍
Julie Jones
Julie Jones
2024.01.11
I'm receiving dental treatment with this practice. I'm very happy with it, so far. The staff are very friendly and put you at ease.
Reply from The dental Lounge 2024.01.11
Thank you for the 5 stars Julie 😃
Katie Chrissie Pikton
Katie Chrissie Pikton
2024.01.09
Always taken care of. So kind to my needs being autistic.
Reply from The dental Lounge 2024.01.10
Hi Mrs Pikton. Thank you for this great review. We will share your feedback with the whole team!
Janine Voice
Janine Voice
2024.01.09
No bad experience, friendly staff ,all good 👍
Reply from The dental Lounge 2024.01.10
Thank you Janine! We are very pleased with this 5 star review!
Stephen Jones
Stephen Jones
2024.01.04
Excellent staff the best dental care I've ever had, nothing is an issue with the care I've had and continued to have
Reply from The dental Lounge 2024.01.05
Hi Mr Jones, thank you for this 5 star google review! ⭐️⭐️⭐️⭐️⭐️
John Dirk Hughes
John Dirk Hughes
2024.01.03
Can't fault you all thank you for your care 🙏
Reply from The dental Lounge 2024.01.05
Hi Mr Hughes. That’s not a problem! We are very happy to have you as one of our registered patients 😃