The dental Lounge

dentalloungeglynneath.co.uk

The dental Lounge Reviews

Good rating
4.4
190 reviews Verified
The dental Lounge
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Reviews ( 190 ) 4.4

carole hughes
carole hughes
2024.07.26
If I could I would give a 10-star rating, from the reception staff to the dental staff. All are cheerful, understanding and answer any questions you may have.
Ann Ward
Ann Ward
2024.07.25
jayde davies
jayde davies
2024.07.25
Always a fantastic service I've never had any negative visits. Am always really happy 😊
Carl jones
Carl jones
2024.07.24
Can't express enough how fantastic the team at the Dental Louge are. Very welcoming, very patient, especially considering how much of a bag of nerves I am. I felt so relaxed. I would highly recommend the practice to anyone. Honestly can't thank the team enough! Keep up the great work.
Reply from The dental Lounge 2024.07.24
Hi Carl. Thank you for this amazing 5 star review. We will share the feedback with the whole team 😁
Victoria Rabey
Victoria Rabey
2024.07.24
I can't recommend these guys enough. They are all so friendly and treat everyone with the highest standard of care always. The new practice is beautiful too. I'm beyond grateful to have found an excellent dental practice.
Reply from The dental Lounge 2024.06.06
Thank you so much for taking the time to do a review Victoria, it's very much appreciated. We are so pleased you were happy with your visit to the practice and it was lovely to meet you. we look forward to seeing you again soon. 🌟🌟🌟🌟🌟
Helen Davies
Helen Davies
2024.07.24
I cannot praise the treatment and care provided by this practice highly enough. The whole team are so welcoming and immediately put you at ease. My dentist, Morgan Abraham, explains every stage of treatment, making sure I'm comfortable throughout. I have complete trust and confidence in him, and the results of my procedures are faultless. I will never go anywhere else!
Reply from The dental Lounge 2024.07.24
Hi Helen. Thanks very much for the 5 star review. We are so pleased we made you feel comfortable and have gained your trust. We will always be here for you as long as you need us ⭐️⭐️⭐️⭐️⭐️
Sandi Mitchell
Sandi Mitchell
2024.07.21
Being a nervous patient I found the whole team to be kind and considerate, and not made to feel like an idiot as I have at previous practices. Everyone was professional, the place was spotless. I was informed what was happening and offered the opportunity to stop if I felt I needed it. Nia the hygienist was amazing and worked well with the nurse who I believe was called Chloe. Reception staff (also Chloe) was welcoming.
Reply from The dental Lounge 2024.07.24
Hi Sandi. We love this 5 ⭐️ review you have given us. We appreciate the time you have taken to share your feedback and we will be certain to share this with the team.
TheGrandaddy86
TheGrandaddy86
2024.07.18
Very friendly, put me at ease. Saw Morgan Abrams and his assistant, they were excellent. Extraction turned out to be more complex than expected and should have been charged extra but he was nice enough to give me the simple price, even though it took 15 mins out of their lunch break.
Reply from The dental Lounge 2024.07.19
All part of the service 😃 thank you for the ⭐️⭐️⭐️⭐️⭐️
Annette Powell
Annette Powell
2024.07.15
After visiting dentist the staff were helpful polite and very efficient good advice.
Reply from The dental Lounge 2022.07.21
Thank you Mrs Powell for your review.
Tracey Delloyd
Tracey Delloyd
2024.07.10
Reply from The dental Lounge 2024.07.10
Thank you Tracey for the ⭐️⭐️⭐️⭐️⭐️
Dawn Daniels
Dawn Daniels
2024.07.09
Thank you to All the team from start to finish you have been exceptional, thank you so much for looking after me and making me feel at ease a big 5 stars from me 😀
Reply from The dental Lounge 2024.07.09
Hi Dawn. Thank you so much for this fantastic 5 star review! It has been a pleasure 😁
Dawn Hornsey (chipmunk)
Dawn Hornsey (chipmunk)
2024.07.06
Very good service today . High quality
Reply from The dental Lounge 2024.07.06
Hi Dawn! Thank you for the 5 star review! We always strive our best to provide the highest levels of care and service 😁
Kim Rae
Kim Rae
2024.07.04
I am delighted with the treatment received. I have had a crown and a filling previously. Today I had a clean and the work is excellent. Very pleased. Thank you Morgan and Katrina
Reply from The dental Lounge 2024.07.06
Hi Kim, we are so pleased to receive this 5 star review! We look forward to treating you again in the future 😄
Gareth Powell
Gareth Powell
2024.06.28
Service awesome felt at ease
Reply from The dental Lounge 2024.07.03
Hi Gareth, thank you for the 5 star feedback! The team are very grateful 😄
Ashlyn Rees-Thompson
Ashlyn Rees-Thompson
2024.06.21
I visited today for in chair teeth whitening with Dr Mancuso and Nurse Chloe- firstly, what a lovely team of staff here - every single person I’ve interacted with is always so lovely and professional! Now onto the whitening itself - I had Phillips zoom in chair whitening - I cannot get over the results!! For someone who thought their teeth would forever look awful, I’m so happy with them - I cried in the chair and the drive home with happiness! I can’t wait for the rest of my treatments to get my dream smile - thank you all again!! (Not posting photos only as there’s still work to be done - but in one session they improved by 3 whole shades!!)
Reply from The dental Lounge 2024.07.03
Hi Ashlyn, thank you for taking the time to write this amazing review. We were delighted you had fantastic results with the Phillips in chair whitening process. We look forward to seeing you next time on your smile makeover journey with us 😁
samantha john
samantha john
2024.06.06
Terrible service. 8 minutes late for appointment and turned my 4 year old away whho was in awful pain. Receptionist made no effort to even have a chat with dentist even if we had to wait. Will not return!!
Reply from The dental Lounge 2024.06.06
Hi Samantha, I am very sorry to see you have given us a 1 star rating. Missed appointments cost the NHS millions of pounds a year as patients fail to turn up or arrive late. I can see from our records you turned up 13 minutes late for your appointment. We have a policy in place whereby if patients are more than 10 minutes late, we may not be able to see them. This policy has been agreed with our Local Health Board. This is because our skilled practitioners need an adequate amount of time in order to assess and treat each patient appropriately. I am sure you can understand there are other patients booked in the diary and their appointments would be affected if the dentist had run late. This would then affect the level of care we provide our patients. We strive to provide the highest standards of dental care to all our patients and cannot compromise on this if patients arrive late. I believe your child is not a registered patient with us. Our reception team advised you who to contact to obtain another appointment in order to address your child’s pain.
H eccles
H eccles
2024.06.04
Excellent dentist, always efficient and Morgan is friendly, patient and always ensures everything is fine before I leave. Happy to recommend.
Reply from The dental Lounge 2024.06.06
Thank you for your 5 star review Helen. Dr Abraham will be delighted 😃
Fawn George
Fawn George
2024.05.31
I have been a patient of the Dental Lounge in Glynneath for just under a year now as a private patient. I have always suffered with severe anxiety & phobia surrounding dentists since I was young due to bad experiences, which resulted in me avoiding going to the dentist for years. After hearing good reviews I decided to contact the Dental Lounge. The have all been nothing but amazing with me, I have received multiple dentistry appointments with them during this time, and every single appointment they make you feel at ease, and instantly relieve my anxiety, giving me time to calm down and doing anything they can to support me and calm me. D'harmony Mancuso is by far the most amazing, talented & kindest dentist I have ever met!! The patience and care she has shown to me over the past year has been nothing but incredible! I never would have gone through with half the work I needed on my teeth if it wasn't for her. She is absolutely amazing, and so caring & compassionate, which helps massively when you have severe anxiety around dentists. All of the staff in the Dental Lounge are absolutely lovely, they all make you feel at ease from the second you walk through the door. I honestly cannot recommend this dentist enough, I will never go anywhere else! Thank you all so much for everything you have done for me over the past year, and for all of your patience, care & support you have offered me when I've felt anxious. You are all so amazing, and by far the best dentist there is🤍
Reply from The dental Lounge 2024.06.01
Thank you for taking the time to write such a kind review about our team. On behalf of all the team, we would like to thank you for trusting us with your dental health. Patients like yourself are what makes our job so rewarding ☺️
Rob Williams
Rob Williams
2024.05.24
I cracked a tooth and needed an emergency appointment as the tooth was sharp. Less than 24 hours I was in here and the staff are extremely friendly, very quick and efficient. There was no further pain caused than I was already experiencing and nothing was too much trouble. I've now opted to make this my go to dental practice for future appointments.
Reply from The dental Lounge 2024.06.01
Hi Rob, thank you for the 5* review! Thank you for trusting us with your dental care. We look forward to welcoming you again soon.
Jonathan Rhodes
Jonathan Rhodes
2024.05.21
This company arrived in a dentist desert they are great, professional, good service, and great advice, the hygienist is amazing
Reply from The dental Lounge 2024.05.29
Thank you for this fantastic review Mr Rhodes 😃