Verified Company
Amazing Work
The work quality is awesome; the detailing is amazing and dust free
Date of experience: 06 October, 2026
Date of experience: 06 October, 2026
What customers say about Deluxe Floors
Recent reviews
Sample arrived quickly ane well packaged.
Reply from Deluxe Floors
2026.08.21
Hi Leighton, thanks for leaving a 5 star review. We're very glad to hear you liked your sample 😀
The first order was good quality but the second small order i did had a broken planks on the side, not very happy about that
Reply from Deluxe Floors
2026.05.15
Hi Ani,
Thanks for your feedback and for your repeat order with us, we’re really pleased to hear you were happy with the quality of your first order.
We’re sorry to hear some planks arrived damaged on your second order. Unfortunately, damage can occasionally happen in transit, but we’d always encourage customers to contact us directly so we can replace/ refund quickly.
Please send your order details and photos to support@deluxe-flooring.co.uk and we’ll be happy to look into this for you.
Deluxe Floors
Thanks for your feedback and for your repeat order with us, we’re really pleased to hear you were happy with the quality of your first order.
We’re sorry to hear some planks arrived damaged on your second order. Unfortunately, damage can occasionally happen in transit, but we’d always encourage customers to contact us directly so we can replace/ refund quickly.
Please send your order details and photos to support@deluxe-flooring.co.uk and we’ll be happy to look into this for you.
Deluxe Floors
Great communication throughout, we had to make a couple of purchases.
Reply from Deluxe Floors
2026.04.06
Thanks for the review, Neal. Glad to hear you were happy with our communication
Excellent, friendly team. We were very pleased with the quality and professional service. Would be very happy to recommend.
I'm absolutely thrilled with the flooring I purchased from Deluxe Floors. The quality is exceptional, and the customer service team was knowledgeable and helpful throughout the entire process. The ordering process was seamless, and delivery was prompt and well-organized. The flooring looks fantastic, and I'm loving the new look of my home. I'd highly recommend them to anyone looking for high-quality flooring and excellent customer service. Five stars isn't enough – they're the best.
Really easy ordering process and great communication support. Excellent quality flooring, would highly recommend!
Fantastic service, great experience. Well recommend. No issues. Everything was spot on to be fair. Makes a change
Delighted with my purchase! Ordering was hassle-free, delivery was quick, and the quality truly surpassed what I imagined.
Fantastic team! Incredibly friendly, knowledgeable, and always willing to help. I’d gladly recommend them to anyone!
Very good quality flooring and top notch service. Everything arrived on time and as expected and the whole process was hassle-free.
Excellent experience with Deluxe Floors. Great quality flooring, prompt delivery, and a seamless process throughout. Highly recommend!
Bought flooring for my home and couldn’t be happier. The communication was clear throughout, delivery was quick, and the finished result looks fantastic.
Reply from Deluxe Floors
2025.10.17
Thanks Stephen - good to hear you loved the finish!
Very helpful and informative team of professionals. 5 star service throughout.
Wouldn’t hesitate to use them again.
Reply from Deluxe Floors
2025.10.17
Thanks Allison
Just received my order and I am so impressed with the quality! Fantastic products and the website is incredibly intuitive and easy to use—great job!
Reply from Deluxe Floors
2025.10.16
Thanks Shane - glad you like our products
Excellent customer service and high-quality product. Everything arrived on time and as expected. Would highly recommend and would definitely use Deluxe Floors again.
Reply from Deluxe Floors
2025.10.16
Thanks Buddy - great to hear you'd recommend us
The team helped me choose the right flooring for my home, they were really knowledgeable and patient with me as I considered different options. The floor arrived super quick and looks great.
Would definitely recommend Deluxe Floors!
Reply from Deluxe Floors
2025.10.16
Thanks Arminda - glad we could help
Ordered engineered wood flooring from Deluxe Floors – great quality product, delivered quickly and well packaged. The team was really helpful, Gareth was very knowledgeable and patient and offered me great advice, he made ordering super easy and cannot wait to get my next room done by them!
Reply from Deluxe Floors
2025.10.16
Thanks Sonia - good to hear you like your new floor
Frequently asked questions about Deluxe Floors
How many reviews does Deluxe Floors have?
Deluxe Floors has 19 reviews on Trustindex, collected from Google and Trustindex.
What is Deluxe Floors's average rating?
Deluxe Floors is rated 4.9 out of 5 based on 19 reviews. 95% of reviewers gave five stars.
Are Deluxe Floors reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Deluxe Floors?
Use the "Write a review" button on this page to share your own experience with Deluxe Floors.