Great people. I was in and out real quick
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much for the kind words and for taking the time to leave a review. We know your time is valuable, so we work hard to make the process quick, smooth, and as friendly as possible.
We’re glad to hear you were in and out fast and that our team helped make it a positive experience. If you ever need anything in the future, we’re here to help.
We’re glad to hear you were in and out fast and that our team helped make it a positive experience. If you ever need anything in the future, we’re here to help.
I cannot say enough great things about the customer service department. They have been incredibly helpful every step of the way when it comes to keeping my DOT company compliant with all drug and alcohol testing requirements. Their knowledge, professionalism, and patience have been outstanding. Anytime I have questions, they take the time to thoroughly explain everything I need to know and ensure I fully understand the regulations and next steps. I would recommend DATCS to everyone I know!!!
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Kayla, thank you so much for your kind words and for trusting DATCS with your DOT compliance needs. Our team takes a lot of pride in making complex regulations simple and supporting our clients every step of the way, so it means a lot to hear that reflected in your experience. We’re always here whenever you need guidance, and we truly appreciate your recommendation!
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much for taking the time to leave us a 5‑star review! We truly appreciate your trust in DATCS and are grateful for the opportunity to serve you. Our team works hard to provide friendly, professional service every visit, and it means a lot to know that reflected in your experience.
Great place! Professional service. Fast results. Urine, hair, nail, and DNA testing. DOT and non-DOT. Will handle all your companies drug testing needs. No worries about Clearinghouse issues, they will help keep you compliant.
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much for the fantastic review, Albert!
We really appreciate you taking the time to highlight our professional service and fast turnaround on results. Our team works hard to make every visit smooth and efficient, whether it is for urine, hair, nail, or DNA testing.
It is great to hear that our support with both DOT and non-DOT testing, as well as Clearinghouse compliance, is making things easier for your company. Helping employers stay compliant and worry-free is exactly what our compliance team is here for.
Thank you again for trusting DATCS with your company’s drug testing needs—we look forward to serving you for many years to come.
We really appreciate you taking the time to highlight our professional service and fast turnaround on results. Our team works hard to make every visit smooth and efficient, whether it is for urine, hair, nail, or DNA testing.
It is great to hear that our support with both DOT and non-DOT testing, as well as Clearinghouse compliance, is making things easier for your company. Helping employers stay compliant and worry-free is exactly what our compliance team is here for.
Thank you again for trusting DATCS with your company’s drug testing needs—we look forward to serving you for many years to come.
“I had an excellent experience at this drug and alcohol testing facility. From the moment I walked in, the staff was professional, respectful, and efficient. The process was explained clearly, and they made what could have been a stressful situation feel easy and comfortable. The facility was clean, organized, and I was in and out much quicker than I expected. It’s obvious they value confidentiality and treat every person with dignity. I highly recommend this facility to anyone needing testing services for employment or personal reasons. Outstanding customer service and professionalism from the moment I called in to see where to test from leaving the facility. I would recommend them to anyone !!!
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Cory, thank you so much for taking the time to share such a thoughtful review of your experience with us. We know testing situations can feel stressful, so it means a lot to hear that our team helped make the process easy and comfortable for you.
We’re glad you found our staff professional, respectful, and efficient from your first phone call to the moment you left the facility. Providing clear communication, maintaining a clean and organized environment, and treating every person with dignity and confidentiality are core priorities for us every day.
Your recommendation and kind words are sincerely appreciated, and we’ll be sure to share them with our team. If you ever need our services again or have any questions in the future, we’re here to help.
We’re glad you found our staff professional, respectful, and efficient from your first phone call to the moment you left the facility. Providing clear communication, maintaining a clean and organized environment, and treating every person with dignity and confidentiality are core priorities for us every day.
Your recommendation and kind words are sincerely appreciated, and we’ll be sure to share them with our team. If you ever need our services again or have any questions in the future, we’re here to help.
I got tested here for my new job, and it was so pleasant! The staff was knowledgeable and friendly. They walked me through the process on how the testing would go. I got the results quickly and was able to land the job! Would recommend again and again 10/10
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much for sharing this feedback and for the amazing 10/10 rating! We know employment testing can feel stressful, so it means a lot to hear that our team made the process pleasant, clear, and easy to understand.
We’re especially glad you received your results quickly and that it helped you land your new job—that’s exactly the outcome we work for every day. Our staff takes pride in being friendly, knowledgeable, and walking each person step‑by‑step through what to expect during testing.
We truly appreciate your recommendation “again and again” and look forward to being here for you and your employer any time you need us in the future. Congratulations on the new position, and thanks again for choosing DATCS!
We’re especially glad you received your results quickly and that it helped you land your new job—that’s exactly the outcome we work for every day. Our staff takes pride in being friendly, knowledgeable, and walking each person step‑by‑step through what to expect during testing.
We truly appreciate your recommendation “again and again” and look forward to being here for you and your employer any time you need us in the future. Congratulations on the new position, and thanks again for choosing DATCS!
Friendly atmosphere and a great team in and out quickly doing my pre employment drug testing
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you, Karen! We're so happy to hear you had a great experience with our team. We know your time is valuable, so we always work hard to get you in and out as efficiently as possible — without sacrificing the friendly service we pride ourselves on. Best of luck with your new position! We appreciate you taking the time to leave us a review.
great place and great people! they will help you with whatever needs you have from getting drug tested, to dna testing, alcohol testing, DOT questions and so much more. 10/10 recommend!
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much, Elli! We truly appreciate the kind words and the 10/10 recommendation! It's wonderful to hear that our team was able to meet your needs. We take pride in offering a wide range of services — from drug and alcohol testing to DNA testing and DOT compliance support — and making sure every client feels welcomed and well taken care of. We look forward to being your go-to resource whenever you need us!
Incredibly friendly. Tested here when I applied for my job.
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you, Lynn! We're so happy to hear you had a great experience at our Longview location. We know that testing can sometimes feel stressful, especially when it's tied to a job opportunity, so we always do our best to make everyone feel welcome and at ease. We wish you all the best in your new role — congratulations! We appreciate you taking the time to leave us a review!
Great staff. Very knowledgeable. My result were reported quickly!
Reply from Drug and Alcohol Testing Compliance Services
2026.06.15
Thank you so much, Beth! We're thrilled to hear you had a great experience with our team in Longview. Providing knowledgeable, professional service and delivering results quickly are top priorities for us — it's wonderful to know we hit the mark for you! We appreciate you taking the time to share your feedback, and we look forward to serving you again whenever you need us!
Luiz - the man that was supposed to be doing my drug screening, was caught leaning over in his chair to stare at my rear end as I walked away from the counter. I didn't say anything. After waiting a while, he opened the door to get me to come back, winked at me. Didn't call my name, looked at me and winked. I questioned "Oh, you're ready for me?" There were 3 other people in the waiting room. He couldn't give directions on where to walk to get to the testing area. I had to ask multiple times which direction, as he creepily stood behind me, not speaking. I kept turning to speak to him because it was uncomfortable with him being behind me. Get to the testing station, in a corner, nobody around, and he wants to make small taOH, "How's your day been? Nice weather we're having." I asked if I should leave my wallet in the basket, he replies with " yes... I'm not going to steal it." Jokingly back, I said... better not, that'll be bad for you. After the screening that proved that I was negative on everything required on the panel, I was asked to sign the paperwork he slid in front of me. Nothing marked negative on it... ok... any drug screen I've ever done for pre-employment has been marked before I sign. I was told that they would be sending it over to the employer. Something felt weird and off to me. I asked the other guy in the front, "what's the process and procedure on this? That guy was acting strange. Nothing marked on the form?" He confirmed, oh no we aren't supposed to mark it front of you and we send it off to the employer. Ok! Thanks! And I left. Made my way over to the employer to finish up turning in paperwork. I'm then told that there was a "conflict" while doing my drug screening and they aren't able to offer me the position anymore. I felt sexually harassed and uncomfortable by the employee of the Drug & Alcohol Testing and I made that known to the employer. Was I supposed to be ok with the strange movements of the guy at this place to get my job? No! Absolutely not!
Reply from Drug and Alcohol Testing Compliance Services
2026.04.08
Thank you for sharing your experience. We take all concerns regarding professionalism, conduct, and donor comfort very seriously, and we are genuinely sorry to hear that your visit left you feeling uncomfortable.
Drug and alcohol collections are governed by strict federal and industry regulations designed to protect donor integrity, privacy, and chain of custody. As part of these required procedures:
Collectors do not finalize or mark test results in front of the donor. Results must be properly documented and reported through the appropriate channels and are sent directly to the employer or designated employer representative.
Collectors may walk behind the donor to the restroom to maintain compliance and chain-of-custody standards—not to cause discomfort.
Donors are asked to secure personal belongings such as wallets or phones prior to testing as a standard safeguard.
That said, all staff are expected to conduct themselves professionally at all times. Any behavior that causes a donor to feel uncomfortable or disrespected is addressed internally and taken seriously. Your feedback has been documented and reviewed in accordance with our internal policies.
Regarding employment decisions, our facility does not control hiring outcomes. Employers make their own determinations based on the information they receive and their internal hiring policies.
We appreciate you bringing this to our attention. If you would like to discuss your experience further, we encourage you to contact Jett Person at 903-234-1136 x 229 so we can address your concerns in detail.
Drug and alcohol collections are governed by strict federal and industry regulations designed to protect donor integrity, privacy, and chain of custody. As part of these required procedures:
Collectors do not finalize or mark test results in front of the donor. Results must be properly documented and reported through the appropriate channels and are sent directly to the employer or designated employer representative.
Collectors may walk behind the donor to the restroom to maintain compliance and chain-of-custody standards—not to cause discomfort.
Donors are asked to secure personal belongings such as wallets or phones prior to testing as a standard safeguard.
That said, all staff are expected to conduct themselves professionally at all times. Any behavior that causes a donor to feel uncomfortable or disrespected is addressed internally and taken seriously. Your feedback has been documented and reviewed in accordance with our internal policies.
Regarding employment decisions, our facility does not control hiring outcomes. Employers make their own determinations based on the information they receive and their internal hiring policies.
We appreciate you bringing this to our attention. If you would like to discuss your experience further, we encourage you to contact Jett Person at 903-234-1136 x 229 so we can address your concerns in detail.
Super friendly & helpful from start to finish. Highly recommend!
Reply from Drug and Alcohol Testing Compliance Services
2025.07.03
Thank you so much, Clint! We’re thrilled to hear you had a great experience with us. Your recommendation means the world. If you ever need anything else, just let us know!