In my experience, the gentleman that came to tow my Harley Davidson damaged my Harley’s front fender. Decent scratches & deep.
Used a tow strap to pull it, and did not use towels during the loading process but only after the damage was noticed once on the bed, he lightened the pull strap and then tried to hide the damage done with a towel.
I had already noticed it.
So did he. He admitted to it and said please don’t tell my boss. He offered his number and contact information. Which I reached out to him on after I heard from my professional painter what it was going to cost to repair the damage. My paint job is custom mind you. He then during that conversation told me he got fired.
Regardless this tow company damaged my vehicle and I would not recommend anyone use this company unless all of the others in town go out of business.
I reached out to the company and filed/losged a complaint against the gentleman and wanted to speak with the owner. I was told the owner would reach back out to me. This was now 2 days ago. And crickets. Nothing. So I’m posting this. I was going to hold off writing a review as I don’t usually. But this company, the people need to be aware of.
Please be weary. The images were taken while the bikes was still on the tow truck.
My vehicle would not shift out of park and was stuck in my garage. It was a tight squeeze but they managed to get it out without any damage to my car or the garage.
الرد من dallastowandgo.com
Hi Yesenia,
Thank you for sharing your experience with us! We know how stressful it can be when your vehicle gets stuck, especially in a tight space like a garage. Our team is always careful to make sure we remove vehicles safely without causing any damage, so we're really glad to hear everything went smoothly.
We truly appreciate you trusting us to help with your towing needs. If you ever need assistance again, we're always here to help!
Thank you for sharing your experience with us! We know how stressful it can be when your vehicle gets stuck, especially in a tight space like a garage. Our team is always careful to make sure we remove vehicles safely without causing any damage, so we're really glad to hear everything went smoothly.
We truly appreciate you trusting us to help with your towing needs. If you ever need assistance again, we're always here to help!
Amazing service. I would recommend them to everyone.
الرد من dallastowandgo.com
Thank you so much, Deanna! ⭐
We truly appreciate your kind words. We're glad to hear you were happy with both our pricing and the service you received. Your recommendation means a lot to our team. If you ever need towing assistance again, we’ll be here to help! 🚗
We truly appreciate your kind words. We're glad to hear you were happy with both our pricing and the service you received. Your recommendation means a lot to our team. If you ever need towing assistance again, we’ll be here to help! 🚗
The vendor my insurance company uses for tow, was taking hours to get my vehicle. I called these guys and they were able to get my vehicle picked up and towed within 30 mins. Super professional ,nice and communication was good! Thanks guys
الرد من dallastowandgo.com
Thank you for the great review, Jaiden! ⭐
We’re really glad we could step in and help when you needed it. Waiting hours for a tow can be frustrating, so it means a lot to hear that our team was able to get your vehicle picked up quickly and provide professional service with clear communication.
We truly appreciate your support and are always here if you ever need towing assistance again. Thanks again! 🚗
We’re really glad we could step in and help when you needed it. Waiting hours for a tow can be frustrating, so it means a lot to hear that our team was able to get your vehicle picked up quickly and provide professional service with clear communication.
We truly appreciate your support and are always here if you ever need towing assistance again. Thanks again! 🚗
Unbelievable job!
الرد من dallastowandgo.com
Thank you so much, Trey, for your kind words! ⭐
We truly appreciate you taking the time to share your experience. It means a lot to our team to know you were happy with our car towing service. If you ever need assistance again, we’re always here to help. Drive safe! 🚗💨
We truly appreciate you taking the time to share your experience. It means a lot to our team to know you were happy with our car towing service. If you ever need assistance again, we’re always here to help. Drive safe! 🚗💨
Called for a quote on a tow gave me the best rate out of about 12 different companies called. They showed up and provided customer service. Must use!
الرد من dallastowandgo.com
Hi Mar'Quis,
We truly appreciate you taking the time to share your experience. We're glad we could provide you with the best rate and back it up with dependable service when you needed it most. Providing fast, professional car towing at a fair price is always our goal.
Your recommendation means a lot to us, and we’re here anytime you need us again. Safe travels! 🚗
We truly appreciate you taking the time to share your experience. We're glad we could provide you with the best rate and back it up with dependable service when you needed it most. Providing fast, professional car towing at a fair price is always our goal.
Your recommendation means a lot to us, and we’re here anytime you need us again. Safe travels! 🚗
This gentleman is a professional. And he takes pride in what he does. Glad I got this company when the day didn’t start great they made it better.
الرد من dallastowandgo.com
Hi Nick,
Thank you for the wonderful review and kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that our professionalism and dedication made a difference, especially when your day didn’t start off well.
We’re always here to help and glad we could turn things around for you.
Thank you for the wonderful review and kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that our professionalism and dedication made a difference, especially when your day didn’t start off well.
We’re always here to help and glad we could turn things around for you.
Been using these guys lately they’re excellent , always on time and great prices ,i’m so glad I found this company
الرد من dallastowandgo.com
Thank you so much for your continued business and for the great feedback! We're delighted to hear you consistently experience excellent service and appreciate our prices!
Fast and efficient with great communication!
الرد من dallastowandgo.com
Hi Amari,
We’re happy to hear that you found our car towing service fast, efficient, and reasonably priced. Clear communication and quick response times are very important to us, so your feedback truly means a lot.
We appreciate your support and look forward to helping you again whenever you need us. Safe travels!
We’re happy to hear that you found our car towing service fast, efficient, and reasonably priced. Clear communication and quick response times are very important to us, so your feedback truly means a lot.
We appreciate your support and look forward to helping you again whenever you need us. Safe travels!
Always fast and efficient
الرد من dallastowandgo.com
Thank you for your continued support, Crystal! ⭐
We truly appreciate your kind words. Our team always strives to provide fast and efficient service, and it means a lot to know that you’ve had great experiences with us. If you ever need assistance again, we’re always here to help! 🚗
We truly appreciate your kind words. Our team always strives to provide fast and efficient service, and it means a lot to know that you’ve had great experiences with us. If you ever need assistance again, we’re always here to help! 🚗
Excellent service from the driver. Very friendly and personable.
الرد من dallastowandgo.com
Thank you for your wonderful feedback, Reginald! ⭐
We’re glad to hear you were happy with the pricing and the service provided by our driver. Our team always aims to be friendly, professional, and helpful during every tow. We truly appreciate your support and look forward to assisting you again whenever you need us! 🚗
We’re glad to hear you were happy with the pricing and the service provided by our driver. Our team always aims to be friendly, professional, and helpful during every tow. We truly appreciate your support and look forward to assisting you again whenever you need us! 🚗
Dallas Tow and Go were on the spot with in 20 minutes after my call. I was able to pay via a link and the van was towed to the dealership. Thank you for the prompt service.
الرد من dallastowandgo.com
Hi Bryan,
We’re glad to hear that Dallas Tow and Go was able to reach you quickly and make the process smooth and convenient. Providing prompt, reliable car towing service with easy payment options is always our goal, and we’re happy everything went seamlessly for you.
We truly appreciate your feedback and your trust in us. If you ever need assistance again, we’re here to help.
We’re glad to hear that Dallas Tow and Go was able to reach you quickly and make the process smooth and convenient. Providing prompt, reliable car towing service with easy payment options is always our goal, and we’re happy everything went seamlessly for you.
We truly appreciate your feedback and your trust in us. If you ever need assistance again, we’re here to help.
Dallas Tow & Go was dispatched by Eagle Transmission in Rowlett to pick up my truck for service. They arrived on time, were friendly, and acted professionally. They did not damage my vehicle.
الرد من dallastowandgo.com
Hello Brian
We’re glad that Dallas Tow and Go was able to assist you promptly and provide professional service when dispatched by Eagle Transmission. Taking care of every vehicle and ensuring safe, damage-free car towing is always our top priority.
We truly appreciate your feedback and your trust in our team. If you ever need assistance again, we’re here to help
We’re glad that Dallas Tow and Go was able to assist you promptly and provide professional service when dispatched by Eagle Transmission. Taking care of every vehicle and ensuring safe, damage-free car towing is always our top priority.
We truly appreciate your feedback and your trust in our team. If you ever need assistance again, we’re here to help
My car was broken and immediately i called them, they rescued me i am really grateful.
الرد من dallastowandgo.com
Hi Kone,
Thank you for the 5-star review and for sharing your experience! ⭐⭐⭐⭐⭐
We’re glad that Dallas Tow and Go could assist you quickly when your car broke down. Providing fast and dependable special vehicle towing when customers need help the most is what we strive for every day.
We truly appreciate your kind words and are always here if you need us again. Stay safe on the road!
Thank you for the 5-star review and for sharing your experience! ⭐⭐⭐⭐⭐
We’re glad that Dallas Tow and Go could assist you quickly when your car broke down. Providing fast and dependable special vehicle towing when customers need help the most is what we strive for every day.
We truly appreciate your kind words and are always here if you need us again. Stay safe on the road!