Max was very informative. He educated us on what to look for In a Lab Diamond. We love the diamond he helped us select. The entire experience was positive and professional. I highly recommend.
Verified
Great working with Max, he was able to get me the right diamond at a price well below what I had seen elsewhere. Nice selection to choose from. Highly recommend.
Verified
Amazing. Got exactly what I wanted by end of the week. There are glass panes beyond the showroom where you can see into the workshop. Love this place!
My lab grown diamond is so bright that I've been singing "shine bright like a diamond" since I got it haha. Crystal clear stone clarity. The ring is absolutely perfect.
Value: more affordable than half the online options I saw. I suggest making an appointment. However, they were able to help me as a walk-in. Sized and ordered in record time since I had a photo of what I wanted.
Very friendly and cool staff!
There are a few sofas to sit. They have a small coffee and alcohol bar to compliment your experience here.
Awesome place and max was incredible to work with.
Reply from Dallas Diamond Factory
2026.03.23
David, we are so glad you enjoyed your experience with Max. Thank you for choosing Dallas Diamond Factory, wishing you all the best!
We have been buying from Max for over 20 years. I have so many beautiful pieces from them. He is very knowledgeable and helpful. They can make and design anything for you. They are great with repairs and cleaning. Their prices can't be beat! Don't waste your money going anywhere else!
Reply from Dallas Diamond Factory
2026.03.23
Thank you for trusting us over the last 20 years! Max takes great pride in making the process personal and honest. We’re so grateful for your continued support and loyalty. Clients like you are the reason we love what we do!
Max is fantastic. Great quality diamonds and fantastic service. I will not shop anywhere else and highly recommend Max. Thanks !
Reply from Dallas Diamond Factory
2025.12.23
Cole, thank you so much! Max will really appreciate hearing this. We’re glad you had such a great experience and found something you truly love. That kind of trust means everything us. Enjoy your gorgeous diamond, and thanks again for the recommendation!
Literally the best place to buy your jewelry!! Max is so knowledgeable, helpful, and provides excellent customer service as well. We visited many jewelers in the DFW area for an engagement ring and everything that The Dallas Diamond Factory offers blows everyone else out of the water. Truly. Could not recommend this place more!!!
Reply from Dallas Diamond Factory
2025.12.23
Jenny, wow, thank you for this! We know how many options there are in the DFW area, so it truly means a lot that your experience stood out. Max loves taking the time to walk people through the process and make sure everything feels right. We are so glad you found a gorgeous engagement ring here with us, and really appreciate you sharing this.
Amazing customer service and the best prices in the area!
Reply from Dallas Diamond Factory
2025.12.23
Corey, thank you! We work hard to keep things honest, fair, and enjoyable, so it is great to hear that came through. We appreciate you taking the time to leave a review!
Found the perfect ring for me! They have a beautiful selection of ethical diamonds, and the service was outstanding. Definitely the best place in Dallas!
Reply from Dallas Diamond Factory
2025.12.23
Roger, thank you! We are glad you found the perfect ring and appreciated our ethical diamond options. It means a lot to us that you felt taken care of. Thank you for choosing us here at Dallas Diamond Factory!
Designed my engagement ring here and am absolutely in love with the final result!! Brooke was SO helpful and patient as I was making decisions while also providing guidance on aspects of the ring you don’t automatically think about. I should’ve came here first before those larger diamond factory stores - no one was pushy about buying anything and the experience was so personable. I’ve already recommended this place to girlfriends who are thinking about rings and will 100% be back for my wedding band!
Reply from Dallas Diamond Factory
2025.12.23
Manasi, thank you for such a thoughtful review! Designing an engagement ring is a big moment, and we are so glad we could make the process feel easy, personal, and pressure free. Hearing that you have already recommended us means everything. We cannot wait to help you with your wedding band!
Max is so helpful and gives you impeccable service and an amazing experience with all your jewelry needs! 100% recommend this company!
Reply from Dallas Diamond Factory
2025.12.23
Despina, thank you so much! Max truly loves what he does, and we are glad that showed through your experience. We really appreciate the recommendation and look forward to helping you again.
Just upgraded my wife’s wedding ring to celebrate our 25th anniversary. We also converted the existing diamond to a pendant.
Working with Max was an excellent experience. I just texted the number on the website, he responded quickly and we set an appointment. You do want to ensure you have an appointment. Then at the appointment they are ready for you and Max did a great job of walking me to through my best options for my budget. He was professional and gave some excellent advice. I also really like that we can go back for polishings and cleanings for free and if there are any issues they will repair the ring for us as well. Definitely recommend working with Max and I will return. Included here a pic of the new ring as well as a pic of the new pendant.
Reply from Dallas Diamond Factory
2024.09.16
Thank you so much, Ginger! It was a pleasure helping you upgrade your wife’s ring for your 25th anniversary and create a beautiful pendant from the diamond. I’m glad the process was smooth, and that you felt confident in the options we explored together. I'm always here for any future cleanings, polishings, or repairs to keep everything looking perfect. I look forward to assisting you again in the future, and thanks for recommending us for engagement rings in Dallas!
I won’t buy jewelry anywhere else. Max always has the best stuff at the best prices and is very easy to work with
Reply from Dallas Diamond Factory
2024.09.11
Hi Joseph, Thank you so much for your continued trust! It means a lot to hear that you’ve had such a positive experience. If there’s ever anything else we can do for you, please don’t hesitate to reach out!
Best,
Max
Dallas Diamond Factory
Best,
Max
Dallas Diamond Factory
Our experience with the Dallas Diamond Factory was amazing! Max was very helpful and knowledgeable. He did a great job of explaining all of our options so we could find the ring we truly wanted. We’d recommend DDF to anyone!
Reply from Dallas Diamond Factory
2024.09.11
Hi Makenzi, Thank you so much for your kind words! It was a pleasure helping you find the perfect engagement ring. I’m glad I could guide you through the options and make the process easier. If you ever need anything else, feel free to reach out!
Best,
Max
Dallas Diamond Factory
Best,
Max
Dallas Diamond Factory
I had my engagement ring made here, and Max is amazing and so kind! I had a difficult time looking for rings as sales people at various places can be pushy, but Max was not pushy and listened to me. I highly recommend working with him!
Reply from Dallas Diamond Factory
2024.09.09
Thank you so much for your kind words! We're thrilled to hear you had a great experience. Max truly cares about providing a comfortable, no-pressure environment, and we're glad you felt at ease during the process. We appreciate your recommendation and are honored you trusted us with creating your engagement ring!
The service and prices at Dallas Diamond factory are exceptional. Max is the best!
Reply from Dallas Diamond Factory
2024.09.09
Thank you so much for your review! We're thrilled to hear you had a great experience and found our service and prices exceptional. Max truly goes above and beyond to ensure our clients get the best diamond and service possible. We appreciate your support!
Max made picking a diamond ring for my fiance seamless. You could tell he was genuinely wanting to get us the right ring. He gave us a few options, educated us on the difference in diamonds and helped us pick the perfect one. We stopped at a few jewelry stores before stopping here and Max not only gave us better quality but also better prices. I'll be coming back for all other jewelry needs. Thanks Max!
Reply from Dallas Diamond Factory
2024.03.06
We want to thank you for choosing Dallas Diamond Factory for your engagement ring design! It was a pleasure to serve you, and we are thrilled we exceeded your expectations!
They have attractive prices, high quality jewelry! And excellent service.
Reply from Dallas Diamond Factory
2024.02.06
Thank you for your kind words, Patricia! We strive to provide the best prices and quality for our customers. We are happy to hear that you had a great experience with our service. Thank you for choosing Dallas Diamond Factory!
The best of the best service and Max is so knowledgeable.
I am so happy with the beautiful bracelet!
Highly recommend!
Reply from Dallas Diamond Factory
2023.12.13
Thank you for the wonderful review, Royale Ballet! We are pleased to hear that you were delighted with the service. We pride ourselves in making sure our customers receive only the best of the best and are thrilled you love your beautiful diamond bracelet. At Dallas Diamond Factory, we make sure that each customer is taken care of and receives exceptional service from start to finish. Special thanks to Max who made your experience enjoyable!