Custom Mechanical Reviews

Pat violini 2026.04.08

     

Kenny was very thorough, and knew what he was doing. Kenny is extremely knowledgeable and I can relax knowing it will get done right!!

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Reply from Custom Mechanical 2025.10.21

Thank you so much for your fantastic 5-star review, Pat! We're thrilled to hear that Kenny provided thorough service and gave you peace of mind. At Custom Mechanical, we strive for excellence in every job, and it's great to know you trust us for your needs. We look forward to serving you again! Thank you again for choosing Custom Mechanical. 😊🏡

Frank 2026.04.08

     

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Reply from Custom Mechanical

Thank you so much for the fantastic 5-star review, Frank! We truly appreciate your support for Custom Mechanical. If there's anything else we can do for you in the future, just let us know!

jim hinnegan 2026.04.08

     

Cory was very professional, thorough, knowledgeable, patient and kind. You should be proud to have him as an employee.

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Reply from Custom Mechanical 2026.01.22

Thank you so much, Jim Hinnegan! We're thrilled to hear your kind words about Frank and his professionalism at Custom Mechanical. He truly is a valuable part of our team, and it's fantastic to know he made a positive impact on your experience. We appreciate your 5-star review!

Betsy Richardson 2026.04.08

     

Technician did work while I was not present. He was timely, efficiently doing dewinterization I received call when work finished. Very confident in work

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Reply from Custom Mechanical 2025.12.17

Thank you for your 5-star review Betsy! We’re glad to hear our technician was timely, efficient, and confident in completing your winterization. We always aim to provide reliable service, whether you’re home or away, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! ⭐

chris buteas 2026.04.08

     

Ryan did a great job. He did a thorough check of the system and answered all of my questions. Great employee for you to have. Very knowledgeable

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Reply from Custom Mechanical 2026.01.08

Hey Chris! Thank you so much for the wonderful 5-star review for Custom Mechanical! We're thrilled to hear you had a great experience. Your satisfaction means the world to us! If you ever need our services again, we're just a call away. Have a fantastic day!

Michael Bukarica 2026.04.08

     

Excellent service again. Polite, professional, and thorough.

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Reply from Custom Mechanical 2025.04.25

Hi Michael, thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with Custom Mechanical. Your support means the world to us! If you need anything else in the future, don’t hesitate to reach out. Have an awesome day! 😊 - The Team at Custom Mechanical

robert bates 2026.04.07

     

Technician Coty is knowledgeable, professional and informative. Why we're with Custom Mechanical ! bb

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Reply from Custom Mechanical 2025.04.18

Hi Robert, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our technician knowledgeable, professional, and informative. It's always our goal at Custom Mechanical to provide exceptional service. Your support means a lot to us! Please let us know if there is anything we can help you with in the future, our team is always happy to help! We appreciate you as a valued customer. 😊 - The team at Custom Mechanical

Michael Scherr 2026.04.07

     

Joshua did a great job on the plumbing work! Thank you for the great service.

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Reply from Custom Mechanical 2025.06.05

Thank you so much for the fantastic 5-star review, Michael! We're thrilled to hear that you had a great experience with Custom Mechanical. Your support means the world to us! If you need anything in the future, just let us know. We are always happy to help! We appreciate you as a valued customer. Thank you again for choosing Custom Mechanical. 😊

Mary Whitecavage 2026.04.07

     

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Tom Torrillo 2026.04.07

     

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Reply from Custom Mechanical

Thank you so much, Tom, for leaving us a 5-star review! We're thrilled you had a great experience with Custom Mechanical. Your support means the world to us! If you need anything else, just let us know. Our team is always happy to help. Thank you again for choosing Custom Mechanical as your trusted home service company.

Renee Hawkins 2026.04.06

     

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ChaiTea 2026.04.04

     

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Reply from Custom Mechanical 2025.10.13

Hi ChaiTea! Thank you so much for the fantastic 5-star review of Custom Mechanical! We're thrilled to hear you had a great experience with our team. Your support and feedback inspire us to keep delivering top-notch service. If you need anything else, just let us know! Our team is always happy to help. Thank you again for choosing Custom Mechanical. 😊

Donna Garland 2026.04.03

     

As usual always perfect. Intelligent, trustworthy, fair and honest. My go to any time this older Bethany house needs help.

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Reply from Custom Mechanical

Thank you so much for the wonderful review, Donna! We're thrilled to hear that Custom Mechanical has consistently provided you with intelligent, trustworthy, and fair service. Your trust means the world to us, and we're honored to be your go-to for all your Bethany house needs. Looking forward to helping you again soon!

Nyda Budig 2026.04.03

     

Coty showed up on time and explained process for cleaning our tankless water heater. He explained how the maintenance contract worked and we decided to opt for that. We are also going to use Custom Mechanical to replace our two toilets. We are very satisfied with the price and workmanship for this company and recommend them. Update: Coty came today to replace two aging toilets. He was professional and we were very pleased with our nice, new toilets. He was very next and worked hard to complete the job. We recommend Custom Mechanical for your plumbing needs.

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Reply from Custom Mechanical 2025.05.01

Thank you so much for the fantastic 5-star review, Nyda! We're thrilled to hear that Coty provided you with great service while cleaning your tankless water heater and during the toilet replacement. Your satisfaction with our pricing and workmanship means a lot to us at Custom Mechanical. We appreciate your recommendations and look forward to being your go-to for all your home comfort needs! 😊

Benjamin Watkins 2026.04.03

     

The technicians Fed and Jonathan did a great job. I am very pleased. They did a thorough review of my HVAC system. I have always been happy with this company and their service! I would recommend Custom mechanical to everyone.

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Reply from Custom Mechanical

Thanks, Benjamin! It’s great to hear that Fed and Jonathan delivered such professional and thorough HVAC maintenance service. Providing comprehensive system reviews and reliable home solutions for our loyal customers is a core part of our mission. Thank you for choosing Custom Mechanical as your local heating and cooling experts, and we look forward to keeping your home comfortable for years to come!

Judy Rohrer 2026.04.03

     

Ryan Foxwell did an awesome job servicing my unit. Very knowledgeable, friendly and respectful, he even saw a delivery on my porch and brought it inside to me!!!! 🥰❤️ we chatted on a personal level also which makes it so comfortable. Thank you Custom Mechanical for always having a great crew! I have a contract so what I paid for today was for my box of filters!

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Reply from Custom Mechanical 2025.08.07

Thank you so much for your kind words, Judy! We're thrilled to hear that Kenneth Nichols provided you with such excellent service and made your plumbing issues easy to understand. It's wonderful to know that our friendly team at Custom Mechanical left a positive impression on you. We appreciate your support and are here for all your plumbing needs! - The team at Custom Mechanical 😊🔧

Connie Meisner 2026.04.03

     

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Reply from Custom Mechanical 2025.09.26

Hi Connie! Thank you so much for the 5-star review! We truly appreciate your support for Custom Mechanical. It means the world to us that you had a positive experience. Your feedback genuinely motivates our team to keep providing the best service possible. Hope you have a wonderful day!

Richard Mais 2026.04.02

     

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Reply from Custom Mechanical 2025.09.18

Thank you so much for your 5-star review, Richard! We're thrilled to hear that you had a fantastic experience with Custom Mechanical. Your kind words truly motivate us to keep providing top-notch service. If you need anything else in the future, just let us know! Our team is always happy to help! Thank you again for choosing us! 😊

John Quinn 2026.04.02

     

DENNIS was very thorough going over everything. Excellent job. Took care of main Hear and mini split in shed. HE IS A TRUE ASSET to Custom mechanical. We than went to my nephews house and as always did an excellent job. Thank you DENNIS.

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Reply from Custom Mechanical

Hi John, thank you for taking the time to leave us a 5-star review! We're so glad to hear Frankie took such great care of both your main AC and the mini split in your shed. We’ll be sure to pass along your kind words—he’ll really appreciate it. Thanks again for choosing Custom Mechanical. 😊

Bill Corbett 2026.04.02

     

CUSTOM MECHANICAL DOESN'T TAKE RESPONSIBILITY FOR ITS MISTAKES When the long cold snap in EARLY February froze discharged water from our attic HVAC unit, which caused it to shut down and left us without heat, their tech improvised a way to discharge water into our plumbing to avoid another freeze-up. Our heat came back on. Their technician answered our calls promptly and did their best. Unfortunately, the improvised solution caused a leak that damaged drywall in a bathroom directly below the attic HVAC unit. I have called CM multiple times asking for a manager to get the cost of the drywall repair covered. I HAVE NOT RECEIVED ONE CALL BACK FROM ANYONE AT CUSTOM MECHANICAL ABOUT THE DRYWALL REPAIR in almost two months since this happened. No further comment necessary.
Date of experience: 09 February, 2026

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