Custom Mechanical Reviews

Bill Corbett 2026.04.02

     

CUSTOM MECHANICAL DOESN'T TAKE RESPONSIBILITY FOR ITS MISTAKES When the long cold snap in EARLY February froze discharged water from our attic HVAC unit, which caused it to shut down and left us without heat, their tech improvised a way to discharge water into our plumbing to avoid another freeze-up. Our heat came back on. Their technician answered our calls promptly and did their best. Unfortunately, the improvised solution caused a leak that damaged drywall in a bathroom directly below the attic HVAC unit. I have called CM multiple times asking for a manager to get the cost of the drywall repair covered. I HAVE NOT RECEIVED ONE CALL BACK FROM ANYONE AT CUSTOM MECHANICAL ABOUT THE DRYWALL REPAIR in almost two months since this happened. No further comment necessary.
Date of experience: 09 February, 2026

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Barbara Goodman 2026.04.01

     

Frankie thoroughly checked our humidifier system to be sure it was working properly as well as completed our Spring/Summer HVAC check.

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Reply from Custom Mechanical

Thank you so much for your glowing 5-star review, Barbara! We're thrilled to hear that Dylan and Coti provided you with timely and professional service for your HVAC and seal repair at Custom Mechanical. Your satisfaction means the world to us! If you ever need assistance again, we're here for you. Thank you again for choosing Custom Mechanical. 😊

Liz Barbaretti 2026.04.01

     

Excellent service and reliable service!

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Reply from Custom Mechanical 2025.04.21

Hi Liz, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our service reliable and excellent at Custom Mechanical. Your satisfaction means the world to us! If there is anything we can help you with in the future, please do not hesitate to reach out to us. We are always happy to help! Thank you again for choosing Custom Mechanical. 😊

jerry scott 2026.03.31

     

Very knowledgeable. Did a great job. Polite. Courteous.

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Reply from Custom Mechanical 2025.11.12

Thank you so much for your glowing 5-star review, Jerry! We’re thrilled to hear that you found our team at Custom Mechanical knowledgeable and courteous. Your satisfaction means a lot to us!

Devin Fortney 2026.03.31

     

Federico did an excellent job. He is very knowledgeable and friendly. He represented your company well.

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Reply from Custom Mechanical

Thanks, Devin! It’s great to hear that Federico delivered such professional and high-quality HVAC and plumbing service. Providing knowledgeable solutions with a friendly attitude is a core part of our commitment to our neighbors. Thank you for choosing Custom Mechanical as your local home service experts, and we look forward to helping you again!

Tommy Farinelli 2026.03.31

     

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Reply from Custom Mechanical 2025.04.10

Hi Tommy, thank you so much for your 5-star review for Custom Mechanical! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future! If there is anything we can help you with in the future, please do not hesitate to reach out to us. We are always happy to help! 😊 - The team at Custom Mechanical

Rick Thompson 2026.03.31

     

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Reply from Custom Mechanical

Hi Rick! Thank you so much for your 5-star review of Custom Mechanical! We're thrilled to hear you had a great experience. Your support means the world to us! If there's anything else we can do for you in the future, let us know. Thanks again!

Patricia Campbell 2026.03.30

     

Heather was very responsive, clearly answering all questions and offering welcomed advice. I never felt pressured — quite the opposite. She was quite accommodating and professional.

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Reply from Custom Mechanical

Thanks, Patricia! It’s great to hear that Heather delivered such knowledgeable and accommodating HVAC consultation service. Providing pressure-free advice and responsive communication is a core part of our commitment to our community. Thank you for choosing Custom Mechanical as your local home service experts, and we look forward to helping you with your next steps!

Colleen Appleby-Carroll 2026.03.30

     

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Reply from Custom Mechanical

Hi Colleen! Thank you so much for leaving us a fantastic 5-star review for Custom Mechanical! We truly appreciate your support and are thrilled to hear that you had a great experience with our services. Your feedback motivates us to keep striving for excellence. If there's anything else we can do for you in the future, just let us know!

Diane Zack 2026.03.30

     

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Reply from Custom Mechanical

Thank you so much for the amazing 5-star review, Diane! We're thrilled to hear that you had a great experience with Custom Mechanical. Your support means a lot to us, and we look forward to serving you again in the future!

Kathy Ely 2026.03.29

     

Ryan came within the hour; figured out the issue within fifteen minutes. Service completed in rapid order. Friendly and competent. Excellent

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Reply from Custom Mechanical 2025.10.15

Hi Kathy, thank you for taking the time to leave us a 5-star review! We’re thrilled to hear about your positive experience with Ryan at Custom Mechanical. Our team strives to provide friendly, efficient service, and it sounds like Ryan nailed it! We appreciate your kind words and look forward to helping you again in the future! Thank you again for choosing Custom Mechanical.

Julie Valcourt 2026.03.29

     

Custom Mechanical always arrives on time and are professional and efficient.

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Beth McGill 2026.03.28

     

Coty opened our outdoor shower and inspected all of our hose connections. He was professional and personable and completed his job in a timely manner. Thank you!

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Reply from Custom Mechanical

Thanks, Beth! It’s great to hear that Coty delivered such professional and efficient plumbing service. Providing outdoor shower openings and hose connection inspections is a core part of our commitment to our neighbors' seasonal home maintenance. Thank you for choosing Custom Mechanical as your local plumbing and HVAC experts, and we look forward to helping you stay comfortable all season long!

Barbara Siskind 2026.03.28

     

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Reply from Custom Mechanical 2025.04.03

Hi Barbara, thank you so much 5-star review! We're thrilled to hear you had a great experience with Custom Mechanical. Your satisfaction is our top priority, and it means a lot to us. If you need anything in the future, just let us know! We are always happy to help! Thank you again for choosing P.K. Wadsworth. 😊🔧

Carol, Wayne Edwards 2026.03.27

     

Great service from Custom Mechanical. Highly recommended.

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Reply from Custom Mechanical

Your satisfaction means the world to us, Carol! Thanks for sharing your great feedback with us. We're excited to hear that you had great service with our technician and a 5-star experience. We appreciate you being one of our valued customers and thank you again for choosing us for your home comfort needs!

ken gradia 2026.03.27

     

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Reply from Custom Mechanical

Hi Ken! Thank you so much for the fantastic 5-star review! We're thrilled to hear about your positive experience with Custom Mechanical. Your feedback motivates us to keep delivering great service. If you need anything in the future, just let us know!

Jim Stewart 2026.03.26

     

Fredrico was very professional. Five Stars.

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Reply from Custom Mechanical 2025.10.02

Thank you so much for the 5-star review, Jim! We're thrilled to hear that Brandon provided you with a professional experience at Custom Mechanical. Your satisfaction means a lot to us! If you need any more assistance in the future, just let us know! Our team is always happy to help! Thank you again for choosing Custom Mechanical. 😊

Gene Machado 2026.03.26

     

I have been a customer for close to 30 years. Have had two systems replaced during that time. Prices are great. Service thoughout the years has been excellent. They have responded timely even in high demand times. Had a service at midnight one year when guests did not have AC Service personnel are very courteous and patient with my questions I have never had any issues I highly recommend Custom Mechanical. Addendum, Dylan just did my spring 2026 maintenance. He was very thorough and considerate of the property.

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Dan Devine 2026.03.26

     

Did a great job very helpful explained everything clearly. Positive attitude.

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Reply from Custom Mechanical

Thank you so much for your fantastic 5-star review, Dan! We're thrilled to hear that you found our service at Custom Mechanical helpful and clear. Your positive feedback about our team's attitude means a lot to us! If you need anything else in the future, don’t hesitate to reach out.

A H 2026.03.26

     

Quick reliable service. The service technician Gardo was excellent, friendly, knowledgeable and professional. He showed up on time and called beforehand to let me know he was on his way. I appreciate the professional and reliable service. He performed a bi-annual maintenance on my HVAC system.

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Reply from Custom Mechanical 2025.10.15

Thank you so much for your 5-star review, A H! We’re thrilled to hear that Derrick Short provided you with excellent, friendly, and professional service at Custom Mechanical. Your feedback about our parts pricing is noted, and we appreciate your perspective. We strive to provide quality service and value to our customers. If you have any more suggestions or concerns, please reach out, and we'll help resolve the situation. Thanks again for your kind words! Thank you again for choosing Custom Mechanical. 😊