We were referred to Custom Embroidery in Vista, and got our company team jackets embroidered with our company logo. They provided us with plenty of design and logo placement options. The turn-around was very timely, the quality was top-notch, they even helped us with shipping some of our jackets to our team members in NorCal. Daniel was a pleasure to work with, I highly recommend! Thanks again Daniel!
Answer your phone. I have left several messages trying to get a Freedom shirt for Charlie Kirk's birthday. I can only guess they aren't interested in my business. Good to know
Reply from Custom Embroidery
2025.10.10
Hello Lynn, I do apologize for not getting back to you I’m a timely manner.
I will be the first to admit that sometimes it can get busy and difficult for me to respond to all inquiries.
I’m a small local business that’s been in town for almost 20 years. It has always been myself as a one man show.
I hope that you got your shirt completed and taken care of.
My apologies once again but take care.
I will be the first to admit that sometimes it can get busy and difficult for me to respond to all inquiries.
I’m a small local business that’s been in town for almost 20 years. It has always been myself as a one man show.
I hope that you got your shirt completed and taken care of.
My apologies once again but take care.
Listen up to all who are looking for a custom embroidery job; Daniel at Custom Embroidery is unmatched! I was looking to get team shirts made for an upcoming race that was within a week. Not only did Daniel provide expert customer service and design recommendations, he stayed late ensuring I got the shirts same day! During our whole process Daniel was answering the phone and taking care of all the clients coming in with superb expertise. Don't think twice if looking for a place to get custom work done!
ABSOLUTELY AMAZING!!! A 1 day turn around for my graduation stole that I needed ASAP and the end result, customer service, and communication was amazing! Being a small shop Danielle communicated via text which as a busy girl helped out SO MUCH!! I was so stressed about not getting my stole on time, but he helped me out so I can have a little bit of extra flare on my graduation day!! he also had great suggestions on how to make the additional embroidery work well with what was already on the stole!
Very unprofessional communication. I requested a quote through their website and was contacted by Daniel Kim asking me to send a picture of my desired embroider. He then proceeded to ignore me for three weeks. I attempted to communicate with him and ask him for a follow up for the estimate and he continue to read my text messages. I finally flat out asked if he wasn’t taking my sale and if I should find another company and yet again he left me on read.
I cannot say enough about Daniel who runs this store. His attention to detail, quality, pricing and ability to deliver fast, amazing results speaks wonders for this business. He went above and beyond to get my order done the same day. He has the technology to show you what your order will look like and is was very patient with me why we made small adjustments to sizing and letter style. Thank you Daniel, I'm a customer for life.
I went here to have a graduation stole embroidered. Owner was kind and helpful. Went over the design and what l wanted. He accidentally ended up embroidering something else onto my stole but was apologetic and made it right. I am writing that into this review because I would make similar mistakes and we all do, we're human. But it's how we deal with those mistakes that defines us and he made it right. I was reimbursed for the stole and just reordered another and he did a nice job on the second stole.
My husband is going to USC for his master's program this year and l will definitely be back for the owner to do another stole for that graduation as well! I definitely see why people come here. I will be back and am excited for another flawless execution!