I chose to use Cushion House directly instead of ordering through a 3rd party. Online ordering was super easy, so many choices with clear indication of price and delivery times. They give a 3 week ti eframe from completing the order to delivery; our cushion was held up just a few days as it was the end of year. Tracking of where yr order is at each stage is clear and easy to follow, my 1 inquiry was answered promptly. Great quality, super impressed with the quality, fits our daybed and space perfectly. Thanks for a positive purchasing experience!
Reply from Cushion House Australia
2026.01.12
Thank you for your feedback Denise, greatly appreciated
I’ve used Matthew and the team at Cushion House multiple times now, and every single experience has been outstanding. Their service is consistently fast, the quality is always exceptional, and their customer service is genuinely hard to fault.
Highly recommend them to anyone looking for great products and reliable service!
Reply from Cushion House Australia
2026.01.12
Hi Lydia, thank for the feedback I will also let Matthew know. Thanks
Lee is absolutely amazing. The quality and work he and his team (family company) deliver on, is second to none. I 100% recommend Lee and Mandurah Cushion House. I am very happy with my new outdoor Custom Cushions, Backrests and quality covers for my retro 6 seater round table. Amazing and beautiful. Thank you Lee, for your amazing service and products!
Reply from Cushion House Australia
2025.11.21
Thanks for taking the time to leave a review Donna, it's greatly appreciated and pleased to hear you are happy with your new cushions.
Many thanks,
Many thanks,
I was a bit sceptical about the price at first was worried it wouldn't fit. But rest assured it was perfect fit my chair without any over hang would highly recommend this company of your looking on getting a custom size cushion thank u cushion house australia
Reply from Cushion House Australia
2026.01.12
Thanks Bayden, greatly appreciate the feedback.
Excellent service. Extremely helpful and friendly staff. Even trimmed back our foam a bit more when we got our measurements wrong. 🤦♀️
A lot cheaper than Clark Rubber too.
Reply from Cushion House Australia
2025.10.09
Thanks so much, Ian! We’re really glad we could help adjust your foam and make sure it fit just right. Our team always aims to go the extra mile, so it’s great to hear you found us helpful, friendly, and affordable. We truly appreciate your support and look forward to assisting you again anytime you need cushions or foam.
– The Cushion House Australia Team
– The Cushion House Australia Team
Can’t speak more highly of the customer service and end product. I was nervous about ordering a custom (unusual shape) cushion online, but it arrived in the exact dimensions and great quality. Particular shout out to Jack in the customer service team who was very knowledgeable and easy to deal with.
Reply from Cushion House Australia
2025.10.09
Thank you so much, Sarah, for your kind words and for trusting us with your custom cushion order! We’re thrilled to hear the unusual shape turned out perfectly and that the quality exceeded your expectations. I’ll be sure to pass your special mention on to Jack — he’ll be delighted to know he made the process easy for you. We really appreciate your support and look forward to helping you again in the future.
Thanks,
Cushion House
Thanks,
Cushion House
Absolutely amazing service from start to finish. Ordered a cushion for my dogs bed cover. Perfect fit and fantastic price. Fast, reliable, great value and great customer service. Will definitely be using this business again.
Reply from Cushion House Australia
2025.10.09
Thank you so much, Renee! We’re so pleased to hear your dog’s cushion turned out to be a perfect fit. It’s wonderful to know you found the process fast, reliable, and great value. We truly appreciate your kind words and look forward to helping you again in the future.
– The Cushion House Australia Team
– The Cushion House Australia Team
We ordered custom cushions and were extremely happy with the whole experience. The team was very responsive and Lee came out promptly to measure and provide a quote. The cushions were made and delivered within a short time frame, and the quality has exceeded our expectations. They look fantastic and we would happily recommend
Reply from Cushion House Australia
2025.10.09
Thank you so much, Kasey! We’re delighted to hear you’re happy with your custom cushions and the whole experience from start to finish. It was a pleasure working with you, and I’m so glad the cushions came together quickly and exceeded your expectations. Your recommendation means a lot to us!
– The Cushion House Australia Team
– The Cushion House Australia Team
Lee and the team at Cushion House were incredible from start to finish. From my first call to having a custom piece made and shipped to QLD in just 4 days. The whole process was seamless. The price, quality, and service were absolutely 5 stars. Highly recommend!
Reply from Cushion House Australia
2025.08.16
Thanks so much for the review Maughen, greatly appreciated. It looks great! Thanks again.
We have received our second order,and could not be more satisfied.Perfect job, perfect fit, excellent service,and fast. Will certainly do business with Cushion House, again.
Reply from Cushion House Australia
2025.08.16
Thank you for the feedback Courtney, greatly appreciated. Thanks again for your valued business.
Fantastic work from Cushion House Australia.They went above and beyond to ensure we got the right product, providing expert advice and helping us choose quality weatherproof cushions for our outdoor area. We're very happy and would absolutely use them again."
Reply from Cushion House Australia
2025.08.16
Thanks for the feedback Ian, Greatly appreciated.