Austin -Our pool supervisor was outstanding! He quickly diagnosed and fixed my machinery connection issues and filtration problem with expert skill and efficiency. Professional, friendly, and thorough—. Highly recommend!
Thank you very much for your business and your kind words about Austin. It is great to hear that he was able to get your pool operating and was professional, friendly, and thorough. Thanks again!
Nick W2026.03.27
Albert did a fantastic job replacing my old sand filter. Highly recommend!
Thank you very much for your business and your kind words about Albert. We hope that you have a great summer enjoying your pool!
Jessica Bell2026.03.22
Gholke built our pool late last year and we could not have been happier. Starting the build process as first time pool people was incredibly overwhelming, we went through half a dozen builders before sending an inquiry to Gholke one Saturday morning via their website. I had a call from Wes first thing Monday morning. He came out not long after that, listened to what we wanted and was completely honest and transparent about what we were up against. He drew it up and sent it with the quote and then we got to work on the adjustments and all the “what if we did this..” he adjusted all of it with grace and lent his expertise every step of the way. Once we got design nailed he handled ALL the paperwork and permitting process and then came the big dig! Matt and the whole build team are a dream! They are in constant communication, checking daily on it and all kinds of updates about who is coming, what part of the build we are in and keeping everything moving along as scheduled. We waited and waited for something to go wrong but it never happened, it was the smoothest and most enjoyable process start to finish. I’d build 100 pools with Gholke based on this experience. Pool was complete ahead of schedule (thanks TX weather for behaving) and we are swimming happily this year. Gholke comes every week to clean and maintain, they call beforehand and always send the report of how it’s all going and making sure that it’s always sparking clean. We feel so blessed to have found Wes, Matt and the entire Gholke team! They are always a call away if we need them and answer any wild question that might come up!
Thank you very much for the opportunity to build your pool. We realize that is is a big decision and we are grateful that you chose us. Thanks again and we hope that you enjoy your new pool for many years to come.
Thank you very much for your business and your kind words about Travis. We really appreciate it!
S N2026.03.19
Let me start by saying this review will be coming out in paperback next month and I'm not a pool repair guy, nor do I play one on TV. There's where the problem starts. The big freeze this year played havoc on my pool equipment. Filter cartridge housing and ENTIRE pump motor/front strainer housing-froze/cracked/busted. Having gone through a lot of health issues over the last few years, money isn't in abundance. I thought between YouTube and a very tiny, slight hint of mechanical skill, I could do it. Please see the start of this review. It's thoughts like that and guys like me that keep pool repair companies in business. I started at the other pool store, Les.. you know the rest. The best advice they've ever given was to call Gohlke. I listened for once and THERE'S where the problem ends! EVERY interaction I've had with Gohlke from the retail shop ordering parts to calling and arranging a service call when I proved I'm really not a repair guy, to fitting me in before the heat wave this weekend has been a textbook example of customer service and showing you care about the people who walk through your door. All of that isn't even the best part, this morning their repair guy, Travis, called and said he was 20 minutes out. I'm not even sure where to start with this guy. Friendly, knowledgeable, understanding, compassionate, honest and overall the finest representative of a company I've ever dealt with. The cost of the repair, considering they fit me in, the amount of work Travis had to do to fix my "repair" job and it being pool opening season was way less than expected and more than fair. In addition, Travis, after hearing about my health, reminded me of something I need to keep in mind, whether my glass is half empty or full, I'm still drinking from the glass. I cannot say enough good things about this company and Travis!! They have earned my business, PLEASE give them an opportunity to earn yours.. You'll be glad you did..
Thank you so, so much for your kind words about Travis. He is a good person and we are grateful that he was able to help. Your words to describe him sum him up perfectly and they are what we hope all of people aspire to be--helpful in more ways than just the pool. Thanks again, take care, and let us know if we can help in any way.
Jim Parker2026.03.17
Paul Gray was my pool technician on 3/16/26. He did a fantastic job servicing my pool. The pool because of the earlier wind storm had an abundance of leaves. He was patient with cleaning the skimmer, the cleaner bag and scooping out the bottom of the pool. Properly added the appropriate chemicals, took pictures, tidied up his tools and departed. Great job by Paul and Gohlke Pools! It's hard to find young people with that kind of work ethic. He's a keeper!
Jim Parker
Thank you so much for your business and your kind words about Paul Gray. It has been very windy as of late and the leaves have created some issues for swimming pools--it is great to hear that Paul took the time to get the pool cleaned and was thorough in his work. Thanks again!
juno2026.03.13
Recently had Isaiah Smith come by to check on our pool, and we were extremely impressed with his manners and work ethic. -Margaret Radcliff
Thank you very much for your kind words about Isaiah and his manners and work ethic. We really appreciate your continued business--thank you so much for your loyalty over the last few decades.
Justine2026.03.06
TERRIBLE COMPANY!!!
YOU WOULD THINK FOR OVER $40K ON A REMODEL YOU WOULD RECEIVE BETTER WORK AND SERVICE. NOPE. 🙄
03/04/2026.
STILL NOT FIXED. IT RAINED AGAIN AND MY HOUSE FLOODED AGAIN!!!
CAN'T IMAGINE MATT GOHLKE WOULD TOLERATE HIS HOUSE FLOODING DUE TO THEIR CRAPPY WORK EVERY TIME RAINS. SLIMEY PEOPLE!!!!! FIND A DECENT COMPANY - NOT THIS ONE!!!!!
Spring 2025
Oh look, it rained again. Thousands of dollars more, AGAIN. This company will NEVER fix their mistakes. Take your business elsewhere!!!
Spring 2024
Update: It rained again today. My house flooded again today. Frequent reminder that this company is terrible!!!
Spring 2023
Everytime it rains my house floods because they poured the new deck too high. Tens of thousands of dollars in extra costs for me. Also the backdoor doesn't open all the way now. Their suggestion was to adjust the backdoor. So adjust the house due to their error? The backdoor still needs to work. Don't bother unless you want to spend 5x the already high amount they quote. Service is bad too. I can let my pool go green. No need to pay them to do that.
Thank you for your feedback. I was not aware of any pending drainage issues that we had. Please give us a call to let us know who this is or email me at matt@gohlkepools.com and we will see what can be done to rectify the situation. Thanks again.
Merin C2026.03.01
During the recent winter freeze our pool pump stopped working. I called Gohlke Pools and they were the only ones open. Although they couldn’t send anyone as it wasn’t safe to drive, Josh who was on the call shared information on how to winterize the pool to avoid damage. That video was super helpful.
Then a lead technician showed up after a week (I believe his name was Calvin?) to look at the damage and quoted a price for the fix. The technician was also very helpful in making sure none of the other pool equipments are damaged due to winter freeze.
Gohlke then sent a technician to fix the pool pump. However, our the pool pump is old and hence after the fix we started hearing a loud noise. They again sent a lead technician (Travis) to ensure it’s nothing to do with the fix. What it appeared that the pool pump has gotten old and the bearings have started to wear off.
As a the pool pump was old we decided to get a new one. Josh was able to give a credit for the repair they did on the old pump to the new one with no questions asked.
The work done by Daniel was also top notch.
Throughout this whole process right from helping during winter freeze to ensuring all the equipments are working as expected to making sure the right pool pump is installed, they did a great job.
Would totally recommend Gohlke pools
Thank you very much for your kind words! We really appreciate your continued business.
David C2026.02.16
Albert did a great job communicating throughout... from swinging by before repair to ensure correct sizing/equipment, through quoting, ordering, scheduling time and completing repair. Top notch, very professional and great experience. Thanks, Albert!
Thank you very much for your business and for taking the time to post a review about your experience. It is great to hear that Albert did a great job for you throughout the process. Thanks again!
Rob Sample2026.02.10
Albert with Gohlke Pools got my equipment up and running after the freeze. He was extremely busy but still got to me as quickly as possible. I will continue to use Gohlke Pools for all of my service needs. We’ve been using them for years, and our family has always been very happy with their work.
Thank you very much for your business and your kind words about Albert. It is great to hear that he got you up and going again after the freeze. Thanks again for your continued business--we are grateful for clients like you.
Kevin Nowak2026.01.23
I just want to compliment Gohlke Pools for 14 years of service to our family. I want to especially thank them for their skilled repair techs. Albert has done a lot of maintenance work for us and his skills and professionalism are top notch. It is my pleasure to recommend Gohlke for regular service, maintenance, or new construction.
Thank you very much for your business and your kind words about Albert and the pool cleaning team. Really appreciate your loyalty thru the past 14 years. Thanks again!
Thank you very much for this information. We take driver safety serious and we provide extra training when needed, and it sounds like it is need in this situation. If you could please let us know the approximate time, location, and type of vehicle (small truck, big truck, cargo van, transit van, etc.), it will help us research to see who it is so that we can take corrective action. Please send the info to matt@gohlkepools.com. Thanks again.
Cristina Cueto2026.01.16
We recently hired Gohlke Pools to remodel our patio and add on an outdoor kitchen. An important feature of the kitchen was a large pizza oven I ordered that from delivery to installation added a lot of complexity to our project. Bill, our project manager, handled every challenge I threw at him with patience and grace. There was some minor damage to the oven during shipping and before they installed it Bill spent a week hunting down replacement tile to repair the damage so I’d never know the difference. The oven looks perfect! Every member of every crew they had at our house were very skilled professionals but I must give a special thanks to their stonemasons, Jesus and Osvaldo. The fireplace they created for us is gorgeous. We couldn’t be happier with our new patio and I can’t recommend Gohlke Pools enough.
Thank you for the opportunity to remodel your patio and add an outdoor kitchen. In addition, thank you for the kind words about the project manager, Bill, as well as the stone masons. We hope that you enjoy your new pizza oven and outdoor kitchen for many years. Thanks again!
steve kuzmich2026.01.16
Gohlke did a great job building us an outdoor kitchen with a pizza oven and remodeling our large patio including resurfacing the concrete. Always on schedule, all over the worker were a class act. Bill supervising the job was a real pro and great to deal with. Placing a 3000 pound oven was a challenge and they made it look easy. Real attention to detail. This is a great company!
Thank you very much for your business and for your kind words about Bill and his professionalism. That is the nicest pizza oven that we have ever seen and we are grateful that you entrusted us with the project. Thanks again!
sam sam2025.12.26
Julie and Brittany are amazingly helpful and courteous. Thank you both for your help.
Thank you very much for your business and your kind words about Travis.
Bryan Beck2025.12.16
They go above and beyond to make sure that our pool is running properly. Technicians, service guys, repairs, new construction, and the office staff are all super helpful and friendly.
Thank you so much for your review and your business. We realize that you have a choice and we are grateful that you found our team to be helpful and friendly. Thanks again!
Rachel Sullivan2025.12.11
DFW Hot Tubs made the entire hot tub buying experience easy and enjoyable. Pablo was incredibly knowledgeable, patient, and kind, guiding me through every step and helping my family choose the perfect spa for our needs. He provided clear education on care and maintenance, and his support has continued even after the purchase. I highly recommend DFW Hot Tubs and specifically Pablo for his professionalism and outstanding customer service!
Thank you very much for your recent purchase of a hot tub and for your kind words about Pablo. We are glad that you found the buying experience such a pleasant one and that it was more of an information/education situation than it was a sales pitch. We hope that you enjoy your new hot tub for many years to come. Thanks again!
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