Crocker Marine Services Reviews

Mike,

We strongly dispute these statements as false and misleading. Repeatedly updating your review to keep it at the top of our reviews, along with continued posts across multiple platforms, has become an ongoing pattern of harassment.

After you raised your concerns, Crocker Marine Services voluntarily offered, at no cost to you, additional work beyond the original scope, including an over-engineered solution and a 50-year warranty. This was offered in good faith to go above and beyond—not because the project failed inspection or was determined to be improperly constructed.

We also dispute the way the photos you continue to post are being represented. Several appear to be from the construction phase rather than the completed project, and some images being attributed to your property are not from your project.

We acknowledge that no contractor is perfect. What matters is how a company responds when concerns are raised. We stepped forward, offered additional work at our own expense, and continue to stand behind our commitment to make things right.

Our company is built on three core values:

Guided by Faith. Driven by Integrity. Committed to Excellence.

Your continued harassment and attacks against our company and employees are unacceptable. This matter has been forwarded to our attorneys, and we will take appropriate steps to protect our team, our reputation, and our business.

We remain willing to address legitimate concerns professionally and respectfully.

— Crocker Marine Services

Thank you, Justin. We are thrilled communication was easy and that you are pleased with our service and work. We appreciate your feedback and look forward to assisting you again.

Thank you, Gary. We're thrilled Chase and Kyle were professional, knowledgeable, and honest. We'll be sure to pass along your high five. We appreciate you taking the time to share your experience and please reach out if you need anything else.

Thank you, Maria, for the kind words and for recommending Will and Crocker Marine Services. We’re glad the rope, ladder, and finishing touches met your expectations and that Will’s attentiveness and professionalism made the project easy. We appreciate your trust and look forward to helping with any future marine needs.

Thank you, Barry, for taking the time to share your experience and for the kind words about Brody, Tyler, and Jarid. We’re glad the dock rebuild matched the provided specifications and that the crew kept the site clean and worked courteously. Your recommendation and perspective as a longtime resident and former construction owner mean a lot to us. We appreciate you choosing Island Breeze and are here if you need anything in the future.

Thank you so much for recommending Crocker Marine and for the kind words, Karen. We’re thrilled Blake and the crew delivered a professional, reliable experience and that the dock extension turned out exactly as you hoped. Your recognition of our workmanship and attention to detail means a lot to our team. We appreciate the trust you placed in us and hope you enjoy your new dock for years to come.

Thank you, Presley, for the great review. We’re thrilled the new dock and boat lift look amazing and that you’ve received so many compliments. It was a pleasure working with you and we appreciate your 100% recommendation. If you ever need service or have questions, please reach out.

Thank you so much for your kind words, Khia. We're thrilled our team was quick, efficient, and professional, and that you're very happy with the work. We appreciate your recommendation and look forward to serving you again.

Thank you, Jader! We're thrilled Matt and the crew could get your jet ski ramp set up quickly and at a fair price. We appreciate the recommendation and are here if you need anything else or future services. Enjoy the water!

Dillon, thank you for the wonderful review and for recognizing our faith-driven mission and commitment to integrity. We’re thrilled to hear you had such a positive experience and truly appreciate your trust. Your recommendation means a lot, and we look forward to serving you again.

Sandy,

We strongly dispute these statements as false and misleading. You and your husband, Mike, have continued posting across multiple platforms, creating an ongoing pattern of harassment.

After you raised your concerns, Crocker Marine Services voluntarily offered, at no cost to you, additional work beyond the original scope, including an over-engineered solution and a 50-year warranty. This was offered in good faith to go above and beyond—not because the project failed inspection or was determined to be improperly constructed.

We also dispute the way the photos you continue to post are being represented. Several appear to be from the construction phase rather than the completed project, and some images being attributed to your property are not from your project.

We acknowledge that no contractor is perfect. What matters is how a company responds when concerns are raised. We stepped forward, offered additional work at our own expense, and continue to stand behind our commitment to make things right.

Our company is built on three core values:

Guided by Faith. Driven by Integrity. Committed to Excellence.

Your continued harassment and attacks against our company and employees are unacceptable. This matter has been forwarded to our attorneys, and we will take appropriate steps to protect our team, our reputation, and our business.

We remain willing to address legitimate concerns professionally and respectfully.

— Crocker Marine Services

Rachel, thank you so much for taking the time to share this detailed and generous review. We’re thrilled to hear our scheduling team and Connor made the process clear and stress-free, and that our detailed quotes and transparency gave you confidence. Standing behind our work and avoiding surprise extras is a priority for us, so your recommendation means a lot. If you or anyone you know needs seawall, repair, or dock work in the future, we’re here and ready to help.

Thank you, Leo! We're thrilled Kyle provided excellent customer service and greatly appreciate your recommendation. We look forward to helping you again whenever you need us.

Thank you, Anthony, for the great review and for trusting Crocker Marine with your docks and boat lifts. We're glad we handled your warranty issue quickly and that your equipment held up through two hurricanes with no problems. We truly appreciate your 100% recommendation and your trust. Please reach out anytime if you need anything.

Thank you for the review, Maritza! We love providing awesome customer services to all our amazing customers!

Thank you, Aubree. We're so glad Melissa made your buying decision easy and that our team's customer service and attention to detail impressed you. We'll be sure to share your kind words with Melissa and the team. If you need anything else, we're here to help.