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What customers say about Croach
Recent reviews
They weren’t upfront about being locked into a one year contract and it is very difficult to get out of. Average Yelp review is much lower. Be careful
Door-to-door pest control scams involve unverified or deceptive sales crews who use high-pressure tactics, fake claims, and hidden contract traps to charge homeowners for unneeded or incomplete services.
Common Tactics Used by Scammers
• Planted Evidence: Salespeople offer a "free inspection" and then scatter dead bugs, rodent droppings, or fake termite damage to manufacture an infestation that does not exist.
• Impersonation and Fake Claims: Reps often claim they "just treated your neighbor's house," wear fake badges, or falsely use the name, logo, or local reputation of a legitimate national or regional company.
• Bait-and-Switch Pricing: A licensed employee may perform the initial pitch, but an untrained and unlicensed technician returns later to spray cheap or ineffective chemicals.
• Long-Term Contract Traps: A low-cost "one-time spray" often locks you into an auto-renewing, multi-year agreement with steep early-termination or cancellation penalties.
• Intimidation and Aggression: Some crews ignore "No Solicitation" signs, refuse to leave property when asked, or push for immediate digital signatures on a tablet.
Red Flags to Watch For
• No Local Presence: The company cannot provide a physical local address, working phone number, or verified office.
• High-Pressure Urgency: Insistence that you must sign or pay immediately to get a special "neighborhood discount".
• Missing Credentials: Inability or refusal to show a valid state pesticide applicator license, company photo ID, or a city-issued peddler/solicitor permit.
• Cash-Only or On-the-Spot Payment: Demands for upfront cash, instant app transfers, or immediate credit card charges before any real work is scheduled.
How to Protect Yourself
• Never Decide at the Door: Tell the salesperson you need time to research their business. A legitimate company will gladly leave a card and let you call back.
• Verify Licenses Independently: Ask for their full company name and state pesticide license number, then check it against your state’s department of agriculture or consumer protection database.
• Read the Fine Print: Look out for recurring auto-debits, minimum service lengths, and hidden cancellation fees before putting your name on any digital or paper form.
• Know Your Cooling-Off Rights: Many states and the Federal Trade Commission (FTC) grant consumers a 3-day to 72-hour right to cancel door-to-door contracts in writing without penalty.
• Get a Second Opinion: If someone claims your house has a severe termite or rodent issue, hire an independent, established local exterminator to inspect it first.
William with Crouch is absolutely amazing. Always on time, goes above and beyond and is truly wonderful. He has been servicing our home for many years now and we have been incredibly happy!
Matthew was great when he came out to my home. Very professional and detailed about the services he applied at my home. He always does a great job.
Justin is the very best technician. Not only is he an expert in providing pest control services but he has the kindest spirit.
Joe did a great job taking care of our extermination needs today which included rodent and hornet/wasp extermination and general pest inspection.
Excellent Costomer service!! Tony is amazing in the job he did. Very professional. Very kind. Good yo see him again.
Tyler did a great job and very knowledgeable!!! He’s very personable, respectful and answers any questions you may have…
Frequently asked questions about Croach
How many reviews does Croach have?
Croach has 15,041 reviews on Trustindex, collected from Google and Trustindex.
What is Croach's average rating?
Croach is rated 4.9 out of 5 based on 15,041 reviews. 94% of reviewers gave five stars.
Are Croach reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Croach?
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