Creative Comfort Reviews

Laura Harrington 2026.01.30

     

Jack and Jen helped us when our furnace stopped working after a storm and negative temperatures. With confidence, we can say that Jack is a trusted partner in keeping our Furnace running smoothly! Never “upsold,” and gave us his honest work. Trusted to enter our home when we are not there.

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Reply from Creative Comfort 2026.02.10

Hey Laura, we're so thrilled to hear our team was able to get your furnace up and running quickly! Thank you for trusting us, and if you ever need anything else, we're more than happy to be there!

Michele Ardelean 2026.01.23

     

Creative Comfort crew is the best around. Fast, friendly, and very professional. The work is flawless and you cannot ask for a better company to do your work. 5 stars highly recommended. This is one company you can count and rely on.

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Reply from Creative Comfort 2026.01.27

Hey Michele, thank you so much for the kind words and 5-star review! We sincerely appreciate your support and recommendation. If you ever need anything else, we're always happy to help!

Michael Dean 2025.12.31

     

Great service in a reasonable about of time . I had no heat and as soon as I called Jennifer got me all set with a reasonable price and was extremely helpful! I save the companies phone number for future service if needed .

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Reply from Creative Comfort 2026.01.06

Thank you so much for the kind review, Michael! Providing helpful service at a fair price is always our goal, and it means a lot to know you felt supported. We truly appreciate you saving our number and look forward to helping you anytime you need us!

Kris Yaletchko 2025.12.04

     

Top quality work, reasonably priced. They replaced all the inside system on my geothermal unit and completed it in a day, after obtaining the new unit quickly. Really wish I knew about them years ago.

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Reply from Creative Comfort 2025.12.09

Thank you so much for your kind words, Kris! We’re thrilled to hear the system replacement went smoothly and that you’re happy with the results. It means a lot to know our team could make the process quick and stress-free. We appreciate your trust and hope to be here for any future needs!

ashie parker 2025.12.03

     

Tim and his two assistants were very thorough and meticulous with the installation of the ductless system. They explained every step of the process and I felt very comfortable with them. I would highly recommend Creative Comfort to anyone interested in a ductless ac/heating system.

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Reply from Creative Comfort 2025.12.09

Thank you so much for the lovely review, Ashie! We’re thrilled to hear that Tim and the team made the installation process smooth and comfortable for you. Your recommendation means a lot, and we’re glad you’re enjoying your new ductless system!

Janet Curilla 2025.11.24

     

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Reply from Creative Comfort 2025.11.25

Thank you so much for the amazing review. We look forward to seeing you again.

Jessica Kessock 2025.11.21

     

Creative Comfort is always great to deal with. Our technician, Lucky, is wonderful and always brings treats for our pup too. Definitely recommend!

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Reply from Creative Comfort 2025.11.25

We're grateful for your generous 5-star review. Thank you, Jessica, for choosing us!

R Timko 2025.11.18

     

Have absolutely no complaints. Called 6am in the morning and left a message. Got a call back after they opened at 8. (No heat) Had a tech at my home by 9:30ish. Fixed by 11. GREAT SERVICE 👍

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Reply from Creative Comfort 2025.11.25

Thank you, R, for the perfect 5-star rating. We're thrilled to have exceeded your expectations!

Kristin Kelly 2025.11.11

     

Jack R was punctual, professional and courteous. Jack clearly explained the issue and quickly had our unit running in a timely fashion.

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Reply from Creative Comfort 2025.11.12

Thank you, Kristin! We’re happy to hear that Jack provided punctual, professional, and courteous service. It’s great to know he was able to clearly explain the issue and get your system running again quickly. We truly appreciate your kind words and the opportunity to serve you!

Ken Temborski 2025.11.08

     

Very experienced common knowledge isn’t afraid to listen and replies with facts, Very personable down to earth and a great representative first company,

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Reply from Creative Comfort 2025.11.12

Thank you, Ken! We truly appreciate your thoughtful feedback. It’s wonderful to hear that our technician provided knowledgeable, honest, and personable service. We’re proud to have a team that represents Creative Comfort with care and professionalism—thank you for choosing us!

Gilbert Cain 2025.11.07

     

Very professional, and explains everything very simple and understanding to where I understood everything. He said he was going to do step-by-step. I would recommend Them to anyone who needs their heating or air-conditioning worked on.

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Reply from Creative Comfort

Thank you, Gilbert! We’re so glad to hear that our technician provided professional, easy-to-understand service and took the time to walk you through each step. We truly appreciate your recommendation and are grateful for the opportunity to take care of your heating and cooling needs!

Dean Sebby 2025.11.07

     

Lucky found the problem instantly and had the heat operating in 20 minutes. True professional!

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Reply from Creative Comfort 2025.11.12

Thank you, Dean! We’re glad to hear that Lucky quickly identified the issue and got your heat running again in no time. He’ll be happy to know his professionalism and efficiency made such a great impression. We appreciate your feedback and the opportunity to serve you!

Scott Koch 2025.11.06

     

Installers were very professional. They explained the system well when finished. Could not be more satisfied!

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Reply from Creative Comfort 2025.11.12

Thank you, Scott! We’re thrilled to hear that our installation team provided professional service and took the time to walk you through your new system. Your satisfaction means a lot to us—we truly appreciate your feedback and the opportunity to serve you!

Gail Healy 2025.11.05

     

Excellent service. I had maintenance on my HVAC system. She was here on time, very professional and very respectful, cleaned everything up. I will definitely use this company again and recommend.

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Reply from Creative Comfort 2025.11.12

Thank you, Gail! We’re so glad to hear that you had an excellent experience with your HVAC maintenance. Our team takes pride in being punctual, professional, and respectful on every visit. We truly appreciate your recommendation and look forward to serving you again!

Kirk Bromfield 2025.10.31

     

Jack was very thorough and extremely pleasant! I am very pleased with the service!

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Reply from Creative Comfort 2025.11.04

Thank you so much for the 5-star review, Kirk! We're thrilled to hear that Jack provided thorough and pleasant service during your HVAC and ductless system maintenance. Your satisfaction means a lot to us, and we’re happy to have met your expectations.

We appreciate your kind words and look forward to serving you again in the future. Thanks for choosing Creative Comfort, Inc.!

Mark Hydock 2025.10.30

     

Fantastic experience. These guys are top-notch and I’ve helped us out in some pretty difficult situations.

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Reply from Creative Comfort 2025.11.04

Thank you so much for the 5-star review, Mark! We're thrilled to hear you’ve had fantastic experiences with our team, especially in those tough situations. Providing top-notch service and support when you need it most is exactly what we strive for at Creative Comfort, Inc.

We truly appreciate your trust and kind words. We're always here to help—no matter the challenge!

Rebecca Gould 2025.10.27

     

Fast, reliable service!

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Reply from Creative Comfort 2025.10.28

Hi Rebecca, thank you so much for your kind words! We’re thrilled to hear you found our service fast and reliable. It means a lot to our team, and we truly appreciate your support!

M Babula 2025.10.27

     

Creative comfort was able to fit us in quickly (same day) when I called to schedule an appointment for my furnace that was not working. Lucky identified the problem right away and was able to fix it. I would recommend Creative comfort to anyone. I am very happy with the exceptional service and price.

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Reply from Creative Comfort

Thank you so much for your kind words! We’re thrilled we could fit you in quickly and get your furnace back to working order the same day. We’ll be sure to pass along your praise to Lucky—he’ll be happy to hear it. We truly appreciate your recommendation and are glad you’re happy with both our service and pricing!

James Curry 2025.10.23

     

Once again, Lucky was very knowledgeable, very friendly and answered all my concerns. Hopefully you are Lucky enough to have him as your technician. See you next year…🇺🇸🫡

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Reply from Creative Comfort 2025.10.28

Thank you so much for your kind words and for being a loyal customer, James! We’re thrilled to hear that Lucky was able to answer all your questions and provide friendly, knowledgeable service. We’ll be sure to pass along your praise to him. We look forward to seeing you next year!

Ann Marie Corrado 2025.10.22

     

Lucky was excellent! He is very knowledgable and friendly.

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Reply from Creative Comfort 2025.10.28

Thank you so much for the positive review, Ann! We’re thrilled to hear that Lucky provided knowledgeable and friendly service. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.