Craftsman Hardwood Floors LLC

Craftsman Hardwood Floors LLC Reviews

Excellent rating
     
5.0 | 57 reviews
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James Walker
James Walker 2025.10.13
     
We hired Tom to refinish our existing oak floors and install new oak in a family room and office. The entire experience was 10/10 from start to finish. Highly communicative and responsive, Tom doesn’t just show up and work - he makes sure you understand what to expect with each step in the process. His crew was professional and friendly as well. If you do any work beyond the floors, Tom has experienced and highly skilled partners that he can bring on board. I’ve been in my house for 10 years and have had a lot of work done over that span and Craftsman Hardwood Floors represents the best possible experience a homeowner can have with a project.
Bridget Christianson
Bridget Christianson 2025.09.13
     
Tom and his employee did an amazing job refinishing my hardwood floors. Tom listened to me and my husband being very respectful of our wishes and making sure he did things the way we wanted them to be. Was really easy to work with, answered all my questions, gave us good information regarding taking care of the floors going further and overall did an excellent job. Having them here wasn’t as disruptive as I had imagined. I expected there to be dust everywhere and there wasn’t and the smell to be bothersome and it wasn’t. We are so very happy with the work and absolutely love how our floors look. I highly recommend them and if I ever have another house that needs the floors done, I know exactly who I’ll call.
Reply from Craftsman Hardwood Floors LLC 2025.09.14
Thank you Bridget for the opportunity to work for you in your beautiful home!
Michele Hodgson
Michele Hodgson 2025.08.09
     
Tom took out the old hardwood floors in our 100 year old house, including some pain-in-the-butt to remove tile in the kitchen, and installed new engineered hardwood flooring throughout (including a herringbone pattern in the kitchen). Tom was absolutely a pleasure to work with, from scheduling the initial consult through finishing day. He was very responsive and professional. Tom and his employee, Scott, worked hard and did a fantastic job! I wouldn't hesitate to use Craftsman Hardwood Floors again for another project.
Alecia Lenertz
Alecia Lenertz 2025.07.12
     
CRAFTSMAN HARDWOOD FLOORS was referred to me from another Realtor and now I am the one telling everyone about the quality work that was done at my own house. The whole process was so pleasant and informative I felt I was making knowledgeable choices about my floors. The Result was great looking floors and VERY little Cleaning up after. The sanding vac CRAFTSMAN HARDWOOD FLOORS uses eliminates 98% of the dust. What a great experience !! I highly recommend them to any of my Clients, family and friends. A referral I can be super confident in passing on. You will be so glad to employ their services. Dan and Alecia Lenertz West Chicago
Chris Akens
Chris Akens 2025.04.11
     
We worked with Tom to refinish our oak hardwood floors. From the start of getting an estimate to the finished product, Tom and team was an absolute pleasure to work with. His communication on the refinishing process, timelines, what to expect, and how to care for the floors afterwards was top notch. Tom uses the highest quality products and is a member of the National Hardwood Flooring Association. I would highly recommend working with Tom and Craftsman Hardwood Floors for a flooring project.
Mike Delaney
Mike Delaney 2025.03.23
     
We hired Tom and his team to replace the hardwood floors on the main floor of our house. Tom is hands down the best tradesman I’ve worked with. From the first point of contact Tom was professional, very communicative, willing to discuss ideas, organized, patient, and very knowledgeable. He had great suggestions throughout our process and he was able to recommend an amazing stair guy to complete our project. We ended up removing skinny red oak floors with new wide panel white oak. We lived in the house during the project and Tom and team were very easy to navigate, cleaned up at the end of each day and took great care to work around our family. And the best part, the craftsmanship was outstanding and the floors look amazing. We could not be more pleased with the process and the final outcome. Highly recommend!
Reply from Craftsman Hardwood Floors LLC 2025.03.23
Thanks Mike for the kind review! I appreciate the opportunity to work for you and your family. I hope you enjoy the new space. I can’t wait to see pictures once everything is painted.
Suzanne Evans
Suzanne Evans 2025.02.13
     
Tom of Craftsman Hardwood Floors is indeed a craftsman. His love for his trade and respect for his clients comes through in his careful work and artistic attention to detail. Tom refinished a 75 year old oak floor for me that had been water damaged in a storm, yes, but that had also suffered years of, shall we say, “benign neglect.” He turned my old floor into a work of beauty, and did so with minimum disruption. A true professional, Tom was punctual, left his workspace tidied at the end of each workday, kept me informed about each procedure, and helped me select my stain by applying a grid of choices on my newly sanded floor—which is now stunningly beautiful! I didn’t rush to put my furniture back because I wanted to just enjoy the gleaming expanse and watch my grandchildren dance and glide across the floor in sock-feet. I unreservedly recommend Tom and Craftsman Hardwood Floors.
Reply from Craftsman Hardwood Floors LLC 2025.02.13
Suzanne thank you so much for taking the time to leave us a review. I hope many more memories are made with your grandchildren in your beautiful home
rachel killian
rachel killian 2025.01.20
     
100% satisfied with my new floors. Tom is a pleasure to work with. He keeps you informed through every step of the process. Tom is courteous and professional. I wish all contractors were like Tom…. On time, show up when they say they will, clean up after themselves and no surprises as far as cost. The finished product is beyond my expectations. Perfect!! Tom truly is an amazing craftsman. I have another flooring project planned in the near future and I wouldn’t dream of hiring anyone other than Tom!
Reply from Craftsman Hardwood Floors LLC 2025.01.20
Thanks Rachel for the opportunity to work with you on your project. Enjoy the new space!
Mark Tomic
Mark Tomic 2024.12.30
     
By far one of the best contractors I worked with. Honest, hard working, and just an all around great team! They explained everything to me and I know feel like I am a flooring expert after working with Tom! Best of the best!
Reply from Craftsman Hardwood Floors LLC 2024.12.30
Thanks Mark!
Mike Harden
Mike Harden 2024.12.10
     
We recently purchased a new home and wanted to start our updates by refinishing the hardwood floors. After shopping around and getting quotes from at least 10 companies, we found Craftsman Hardwood Floors—and we’re so glad we did! From the moment Tom came to do the estimate, we knew he was the right choice. The transformation he delivered was truly night and day! We get so many compliments that our 20 year old refinished floors look newly installed. Tom's communication was excellent from start to finish, and his knowledge and expertise were clear every step of the way. The quality of his work is exceptional, with close attention paid to every detail. He even made minor repairs to the existing floors to ensure a consistent and flawless refinish throughout the house. The entire process was efficient, the pricing was competitive, and the dustless vacuum system he uses to sand down hardwood floors left absolutely no mess behind! We couldn’t be happier with the results and would recommend Craftsman Hardwood Floors without hesitation. If we ever need hardwood refinishing again or installation, Tom will be our first call.
Reply from Craftsman Hardwood Floors LLC 2024.12.10
Thanks Mike! I hope to work with you again in the future. Happy holidays!
Beth Kist
Beth Kist 2024.12.07
     
Tom is a perfectionist! We could not be happier with our new floors. We have a 100+ year old home with many areas that "settled" resulting in extreme differences in floor height. Tom and his crew were able to level the floor which was no easy task. I highly recommend Tom!
Reply from Craftsman Hardwood Floors LLC 2024.12.07
Thank you Beth for the recommendation! You were a pleasure to work for. I hope you enjoy the new space!
Jessica Reynolds
Jessica Reynolds 2024.10.07
     
We hired Tom and his crew to install new floors in our historic Victorian home after finding him recommended in a local neighbors group on Facebook. His team not only did a tremendous job, but also made the entire process seamless. Tom was communicative at every step — from scheduling the initial quote all the way through the project’s completion — and gave us a rundown of his progress each day. He listened to our preferences and concerns, and when we hit a hiccup (severe unevenness in the flooring of our very old house), he offered his recommendations for a solution without any pressure to accept — just a clear, thorough explanation of what he encountered. We would hire Tom again in a heartbeat. If only every contractor was this much of a joy to work with!
Reply from Craftsman Hardwood Floors LLC 2024.10.07
Thank you Jessica for the opportunity to work on your beautiful home! You and your husband were so great to work for.
Dan O'Toole
Dan O'Toole 2024.09.16
     
I contacted Tom to install about 2,000 sq ft of engineered hardwood flooring I had already purchased. Tom’s communication was prompt and his price was fair. He throughly explained his process and even called the manufacturer of our floor to fully understand installation instructions and best practices. Our flooring was one part of a large renovation with a lot of moving pieces. Tom was very accommodating with a constantly changing schedule and was a total pro every step of the way. The floors look great and Tom suggested some flush mount vents that turned out amazing. Will absolutely be calling Tom again when it comes time to do our staircase and second floor.
Reply from Craftsman Hardwood Floors LLC 2024.09.16
Thank you Dan for the review! You were fantastic to work for. I hope you enjoy the new space!
HU-947005632
HU-947005632 2024.09.16
     
Tom and his team did an excellent job installing a new hardwood floor and refinishing an existing floor. The old floor was in pretty rough shape but Tom was able to bring it back to life. After staining, we can’t even tell the difference between the new and old floors now. The communication from Tom was top notch throughout the project and they finished on time and on budget. It was great working with Crafrsman Hardwood.
HU-52274698
HU-52274698 2024.09.14
     
We love our new floors! We used Craftsman Hardwood Floors as part of a larger remodel. Tom and Scott laid new floor in one part of the house and sanded/refinished the existing hardwood in the rest so everything matched. They were professional, communicative, and timely. I also appreciated that Tom showed us a sample of the stain we picked on a small section of the floor just in case it wasn’t quite the color we wanted. Would highly recommend for all of your hardwood floor projects!
Lauren Kunkel
Lauren Kunkel 2024.08.28
     
Tom and his team were such a pleasure to work with during the renovation of our home. We had a tricky area that was not handled well whenever the floors were first installed and Tom took the time to think of solutions to make sure we had something cost effective but also as seamless as possible. He was always very responsive when we had questions and communicated well throughout the whole project. I would definitely recommend Craftsman Hardwood Floors!
Reply from Craftsman Hardwood Floors LLC 2024.08.28
Thank you Lauren! You were a pleasure to work for.
Donna Ramirez
Donna Ramirez 2024.07.20
     
Tom installed pre-finished wood flooring on our upper level and shoe on the main floor. He was very responsive, professional, and easy to work with. He was punctual when completing the work and got the job done in the estimated time frame. There were some additional challenges with matching the stair nose, vent inserts, and shoe and he did a phenomenal job. It is apparent that he takes pride in his work and is very skilled— the floors were perfectly installed! While it is inconvenient to have workers in your home, Tom was very respectful and cleaned up each day. It felt like having a friend or family member completing the job. The week flew by and it was well worth it! Thank you Tom!
Reply from Craftsman Hardwood Floors LLC 2024.07.20
Donna you and your family were a pleasure to work with. Thank you for taking the time to write such a kind review. I hope to work with you again in the future!
Shelby Adams
Shelby Adams 2024.05.06
     
I can’t say enough great things about Tom and Craftsman Hardwood Floors. Not only is the final product absolutely beautiful, but Tom made the entire process feel easy and stress-free. He was very communicative, kept us updated along the way and was honestly just a pleasure to work with. 10/10 without a doubt!
Reply from Craftsman Hardwood Floors LLC 2024.05.07
Thank you Shelby!
Carol Feltes
Carol Feltes 2024.02.28
     
We're extremely happy with our new hardwood floors and the refinishing of the others. Our floors are beautiful.
Mike
Mike 2024.02.04
     
Tom was fantastic to work with. Quality work, great communication, and a fair price.

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