CPR Certification Kansas City

cprkc.org

CPR Certification Kansas City Reviews

EXCELLENT rating
4.9
368 reviews Verified
CPR Certification Kansas City
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Reviews ( 368 ) 4.9

William Cochran
William Cochran
2024.08.23
Signed up online for class. Paid online and at checkout they have additional options. Pay more for this and that. No refund policy! Terrible scheduling cancelled 4 hours before class was to meet. Do not by any means schedule with this company never again. Find any other option!
Reply from CPR Certification Kansas City 2024.08.28
Our team is dedicated to providing excellent customer service, and we strive for complete satisfaction with every appointment. We understand that last minute changes can happen. Once a seat is booked, the opportunity for someone else to take the class is limited. Due to special circumstances, the company provided a refund. We strive to provide the best experience for our students. Thank you for choosing CPR Certification!
Jason Weil
Jason Weil
2024.08.23
Very disappointing experience. My Saturday class was first cancelled and rescheduled to an arbitrary date picked by CPR Kansas City during the middle of the work week. When I showed up to the rescheduled class, the instructor never showed up. After waiting 20 minutes for the instructor, I received a text that the class was cancelled, with no information about a reschedule or refund. No idea whether I'll ever get an official refund or reschedule.
Nicole Smith
Nicole Smith
2024.07.19
Cancelled my class this morning 40 minutes before class started and rescheduled me to a time that didn’t work for me. Customer service has escalated my call because I have no requested a refund and they’ve told me no refunds. Hopefully this can be resolved easily but in my opinion very unprofessional to cancel so close to the class time. I will never use or recommend them to anyone as I took off work for this class.
Reply from CPR Certification Kansas City 2024.07.22
Our team is dedicated to providing excellent customer service, and we strive for complete satisfaction with every appointment. We understand that last minute changes can happen. Once a seat is booked, the opportunity for someone else to take the class is limited. Due to special circumstances, the company provided a refund. We strive to provide the best experience for our students. Thank you for choosing CPR Certification!
Kris C
Kris C
2024.06.28
Customer service was terrible. My class got canceled & rescheduled 2x both times less than 3 hours before the class. Didn’t get my ecard & had to call the RUDE customer service again. Don’t spend your money here!
Reply from CPR Certification Kansas City 2024.07.03
Our team is dedicated to providing excellent customer service, and we strive for complete satisfaction with every student. We have verified that you were already provided with your ecard; however, if you have any questions, please email us at support@ucpra.org or call (833) 770-2367. Thank you for choosing CPR Certification!
S S
S S
2024.06.13
Never have experienced such lack of professionalism in my life, double booked by accident, called they said they don’t give refunds even though it is not posted anywhere which I pointed out and then they said okay we will refund one of the 2, at that point I was done so I asked to cancel the other and they said we don’t give refunds which they clearly do, they literally just did, they still refused so I selected the 3:00 class for my schedule, then they canceled the class and moved me to a different time that did not fit my schedule and have now ghosted me, place is a scam. I have emailed numerous times, I’m guessing this is your gambit when you get a negative review
Reply from CPR Certification Kansas City 2024.06.13
Thank you for your feedback. It appears you have provided a negative and false review to a legitimate organization. We strive to serve our students. First, we need to verify that you are one of our students. Please feel free to contact our support team for the best service! We look forward to hearing from you! Warmest regards.
Cora Bennett
2024.06.13 2024.06.13 | United States
Great teacher she made it fun and enjoyable! Gave good advice would recommend!
tinzy Dguez
tinzy Dguez
2024.05.09
Thanks , very clear and helpful. Melinda was very kind.
Reply from CPR Certification Kansas City 2024.05.09
Thank you so much for sharing your experience with us, Tinzy! Hopefully you keep us in mind 2 years from now for your American Heart Association BLS CPR recertification.
Paul Murphy
Paul Murphy
2024.05.09
Melinda was simply the bees knees
Reply from CPR Certification Kansas City 2024.05.09
Thanks for the 5-star review, Paul! We work hard to meet expectations like yours. We look forward working with you again 2 years from now for your American Heart Association BLS CPR renewal.
Ailisha King
Ailisha King
2024.05.09
The class instructor was fun and sweet. She made learning it fun and I felt no pressure or judgment
Reply from CPR Certification Kansas City 2024.05.09
We can’t thank you enough for the kind words, Ailisha! We're glad that as promised, you got your same-day CPR certification card on the day you took our class. Hopefully you keep us in mind 2 years from now for your AHA BLS recertification.
Autumn K
Autumn K
2024.05.09
amanda hamm
amanda hamm
2024.05.09
The class was great and Melinda was so insightful
Reply from CPR Certification Kansas City 2024.05.09
Thank you so much for sharing your experience with us, Amanda! Hopefully you keep us in mind 2 years from now for your American Heart Association BLS CPR recertification.
Ashley Meng
Ashley Meng
2024.05.09
Josh Miller
Josh Miller
2024.05.09
ashly cerveny
ashly cerveny
2024.05.08
ryan evans
ryan evans
2024.05.08
Class instructor was amazing 😊
Reply from CPR Certification Kansas City 2024.05.09
Seeing that you had a great class is what we definitely wished for, Ryan! We know how hard it is sometimes to find the best "CPR classes near me" in Kansas City, but with our multiple training class locations, we try to make it convenient. Thus, we may have even closer class locations near you in 2 years, just in time for your renewal.
Niyati S Bhakta
Niyati S Bhakta
2024.05.08
Great instructor!
Reply from CPR Certification Kansas City 2024.05.09
We can’t thank you enough for the kind words, Niyati! We're glad that as promised, you got your same-day CPR certification card on the day you took our class. Hopefully, you keep us in mind 2 years from now for your AHA BLS recertification.
Rose Lynn
Rose Lynn
2024.05.08
Mike Woods
Mike Woods
2024.05.08
Amore
Amore
2024.05.08
Melinda is so easy going & Kind. Thank you !
Reply from CPR Certification Kansas City 2024.05.09
Thanks for the 5-star review, Amore! We work hard to meet expectations like yours. We look forward to working with you again 2 years from now for your American Heart Association BLS CPR renewal.
Aaron Small
Aaron Small
2024.05.08
Our instructor was amazing! Clear and concise!
Reply from CPR Certification Kansas City 2024.05.09
It was great having you, Aaron! Thank you for choosing CPR Certification Kansas City. We look forward to seeing you again in 2 years for your BLS CPR and AED recertification class.