Verified Company
Technician did a great job. He found the leak quickly without using any of his equipment. Work completed in about 30 minutes. I spoke to the office on the phone regarding getting a discount since the work was completed quickly and no equipment was needed. They refused. Very disappointing...
Reply from Cable Pipe & Leak Detection
Thank you for your feedback. We’re glad to hear the technician was able to quickly and accurately locate the leak. While specialized equipment is often used, our pricing reflects the technician’s time, expertise, and ability to identify the issue efficiently, regardless of the method required. We understand your concerns and appreciate you taking the time to share your experience.
Awesome company!!
Reply from Cable Pipe & Leak Detection
We appreciate this - thank you for choosing CPL!
CPL tech, Robert, was the best ! He arrived on time and completed an excellent evaluation of the slab leak. He identified where the water line was located and more importantly where the leak was. He answered all of my questions and explained what he was doing and why. Robert was friendly and helpful !
Reply from Cable Pipe & Leak Detection
We are so happy to hear Robert was able to locate the source of your leak and provided such great service. We appreciate your review, and for choosing CPL!
Quick response. Mike was a great technician who explained everything and was helpful with ideas for next steps.
Reply from Cable Pipe & Leak Detection
It's wonderful to hear that Mike was able to thoroughly explain everything and give some guidance on the next steps. We appreciate your review!
Mike, the leak expert who came to my house, was very knowledgeable, thorough and friendly. Unfortunately, he was unable to identify the source of my leak.
Reply from Cable Pipe & Leak Detection
We appreciate you taking the time to share your experience. It's great to hear that Mike was helpful and able to share his knowledge of the detection process!
Arrived timely and provided great customer service.
Reply from Cable Pipe & Leak Detection
It's great to hear we made it out to you quickly and you are happy with the customer service you received. Thank you for choosing CPL!