Cozy World Inc. Reviews

Tanzeel Rehman 2025.12.12

     

My home furnace was creating sound while running. I called Cozy World, Burlington for help. They sent their technician on immediate effect at very reasonable rate. I am very happy to have service. Team is professional, committed and available to support.

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Reply from Cozy World Inc. 2025.12.12

Dear Tanzeel,
Thank you for your review. I am happy we were able to be of help. Please do not hesitate to reach out to us if you ever need anything! Thank you again.

Tony Lau 2025.12.10

     

Bought a furnace and a/c unit 16 yrs. ago from Cozyworld. A/C unit still running strong but furnace heat exchanger not so good. Had the furnace replaced today by Saeed and just as happy as I was 16 yrs. ago after that install. If you're looking for a company for your HVAC needs, call Cozy. In today's world of scammers and incompetent people...do yourself a favour and call them. I have referred 4 other people and all are happy with Cozy.

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Reply from Cozy World Inc. 2025.12.11

Dear Tony,
Thank you for your loyal support over the past 16 years! We're glad to hear your A/C is still going strong and that Saeed provided another great installation experience. Your referrals mean a lot to us, and we're proud to be in business over 20 years serving customers like you. If you need anything, we're always here to help!

Ibrahim Awal 2025.11.25

     

Diana is the best receptionist to ever reception ception

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Reply from Cozy World Inc. 2025.11.26

Dear Ibrahim,
Thank you for this awesome review and making us laugh!

Liam Townsend 2025.11.24

     

Professional and clean installation. Took the time to explain all the features and extra information relevant to our furnace and how it works with the existing infrastructure. They really went above and beyond for us.

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Reply from Cozy World Inc. 2025.11.25

Dear Liam,
Thank you so much for your kind words! We're happy to hear that you were happy with the installation and the level of care our team provided. We truly appreciate you choosing us and are always here if you have any questions! Thanks again for the wonderful review!

Evan H 2025.11.24

     

Abbas and his team were professional and did a great job installing our gas water heater. I definitely recommend them.

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Reply from Cozy World Inc. 2025.11.26

Dear Evan,
Thank you so much for the great review! We're happy to hear that Abbas and his team delivered a professional installation. We truly appreciate your recommendation, it means a lot to us! If you ever need anything else in the future, we're here to help!

Vadim Bach 2025.11.15

     

Had Saeed and Muhammad come in today to switch up our power vent rental water heater with a tankless. Watching them work was like attending an opera. The level of diligence and attention to detail is absolutely astonishing. You rarely see this sort of pride of workmanship these days. They were very friendly, professional, and efficient all throughout. They took my requests and input into account when deciding where to route piping etc to maximize available space. We are very happy with the end result and will most certainly be doing more business with this excellent enterprise in the future. Many thanks!! 🙏

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Reply from Cozy World Inc. 2025.11.18

Dear Vadim,
Thank you very much for taking the time to share your experience. We're thrilled to hear that Saeed and Muhammad delivered the level of care and professionalism we strive for! Our team takes great pride in ensuring every installation is done with the homeowner's needs in mind. We've been proudly serving our community for over 20 years, and reviews like yours remind us why we're committed to maintaining the highest standards in everything we do! We look forward to working with you again in the future.

George Karalis 2025.11.10

     

Cozy World is awesome!!! From the customer service on the phone and via email to the professional technicians that repair and replace HVAC items. Thank you technician Ramin for service and professional work in repair my mother in laws furnace. Thank you to Cecilia for all the appointment scheduling and informing me all of the information that I needed. The only place I call when I have any HVAC and AC issues. Five Star!!!!

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Reply from Cozy World Inc. 2025.11.12

Dear George,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with out team. We truly appreciate your trust in Cozy World for your HVAC needs and look forward to assisting you again whenever you need us. Thank you for the five stars and for being such a valued customer!

Joanne Contino 2025.11.10

     

I contacted Cozy World for a quote for a new furnace. Cozy World provided a good quote, less than 2 other companies for the same furnace. They were prompt and professional at installing the furnace and conducted a walkthrough with me of the entire furnace both inside and outside (piping). I would recommend Cozy World.

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Reply from Cozy World Inc. 2025.11.10

Dear Joanne,
Thank you for your kind review. We are delighted to hear that you were satisfied with the promptness and professionalism of our installation team. We believe it's essential for our customers to understand their new systems. Your recommendation means a lot to us. We look forward to serving you for any future heating needs!

Vern Tao 2025.11.08

     

Excellent service and Lennox Elite product. Very Satisfied!

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Reply from Cozy World Inc. 2025.11.10

Dear Vern,
We're thrilled to hear that you're happy with your Lennox system and service you received from our team. Your satisfaction means a lot! If you ever need any assistance in the future, we're always here to help.

Gail Rosenblum 2025.11.05

     

We chose Cozy World Inc. based on a family member’s satisfaction with work they did eight years ago. COZY World Inc replaced our 25 year old gas furnace, central air conditioning and humidifier in mid October 2025. The meeting and quote by their president Farhad Hosseini was professionally handled. The efficient and polite installer team, led by Massoud, completed work in one day on the arranged date as promised, with a thorough clean-up afterward. A follow-up 2 weeks later checked on our satisfaction and manufacturer warranties were registered for us.

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Reply from Cozy World Inc. 2025.11.06

Dear Gail,

Thank you for choosing Cozy World based on your family's recommendation! We're thrilled we could replace your furnace, ac, and humidifier! We appreciate you noting the professionalism of Farhad during the quote and the excellent work done by Massoud and the installation team. Thank you for your business and trust even after 8 years!

Leah P 2025.11.05

     

Cozy World team just installed a new Lennox furnace for us. They did an amazing job, cleaned up after they finished, connected new Nest thermostat, explained everything. I would highly recommend them. Abbas and his team are the best!

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Reply from Cozy World Inc. 2025.11.07

Dear Leah,
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your new Lennox furnace and the installation experience. Abbas and the team take great pride in providing top quality service, and your kind words mean a lot to us. We appreciate your recommendation and look forward to helping you again in the future!

Jacqueline Connors 2025.11.05

     

I first bought a furnace from Cozy World about 16 years ago and just upgraded to a new, more efficient model. I had been using another company for maintenance and got a quote from them for a Lennox furnace, but when I checked my old paperwork and saw that Cozy World had installed the original one, I decided to call them. I am so glad I did. They recommended the exact same model for about 25% less than the competitor’s price. The installation was right on schedule, done perfectly, and they added a great new Lennox electronic thermostat that I can control from my phone. They left the furnace room spotless and took away the old unit and all materials. What really impressed me is that Fred, whose name was on my original receipt 16 years ago, is still there, which says a lot about the company. Cozy World is efficient, professional, and a pleasure to deal with. I will be using them for my furnace and air conditioning service going forward. Highly recommended!

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Reply from Cozy World Inc. 2025.11.06

Dear Jacqueline,

Thank you for this incredible review! Knowing you chose Cozy World again after 16 years is truly a huge compliment. We're absolutely thrilled we could get you the same for less! We look forward to taking care of your furnace and AC needs going forward. Thanks again for your trust and strong recommendation!

Jacqueline Connors 2025.11.05

     

Excellent service and very competitive prices I first bought a furnace from Cozy World about 16 years ago and just upgraded to a new, more efficient model. I had been using another company for maintenance and got a quote from them for a Lennox furnace, but when I checked my old paperwork and saw that Cozy World had installed the original one, I decided to call them. I am so glad I did. They recommended the exact same model for about 25% less than the competitor’s price. The installation was right on schedule, done perfectly, and they added a great new Lennox electronic thermostat that I can control from my phone. They left the furnace room spotless and took away the old unit and all materials. What really impressed me is that Fred, whose name was on my original receipt 16 years ago, is still there, which says a lot about the company. Cozy World is efficient, professional, and a pleasure to deal with. I will be using them for my furnace and air conditioning service going forward. Highly recommended!

Date of experience: 31 October, 2025

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Peter S 2025.10.20

     

Cozy World did a great job installing my AC, furnace, and tankless water heater. Fred was great to work with, and Saeid did an amazing job installing everything. Thank you! I’ll definitely use these guys again if I need any more work done. Cheers!

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Reply from Cozy World Inc. 2025.10.21

Dear Peter,
Thank you so much for the kind words and for taking the time to share your experiences! We're thrilled to hear that you're happy with the installation of your air conditioner, furnace, and tankless water heater. Fred and Saeed will be especially pleased to know their work made a great impression. We truly appreciate your trust in Cozy World and look forward to helping you again in the future!

Piotr Sigurski 2025.10.20

     

Cozy World did a great job installing my AC, furnace, and tankless water heater. Fred was great to work with, and Saeid did an amazing job installing everything. Thank you! I’ll definitely use these guys again if I need any more work done. Cheers!

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P H 2025.10.19

     

I had a great experience with Cozy World. My furnace and AC had to be replaced. Cozy World's price was significantly less than the quote that I received from larger HVAC company. Install was clean and professional. I will definitely use their services again.

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Reply from Cozy World Inc. 2025.10.20

Hello,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were happy with the installation and our pricing. It was a pleasure working with you, and we truly appreciate your trust in our team. We look forward to serving you again in the future!

Guerino Brindisi 2025.10.09

     

“We recently had a Air Conditioner replaced by Cozy World Inc. We couldn’t be happier with the results. The service was prompt, professional, and the final product exceeded my expectations. From the very beginning the office administrators Diana and Cecilia were able to answer our questions and clarify our concerns. The communication between us was always clear. The sales representative, Farhad showed us the choice of different products explaining the function, capacity and price of each with competency. The installers, Saeed and Mohammad, were punctual and efficient. They entertained all our questions and concerns in a polite and friendly manner. We will definitely use their service in the future and recommend Cozy World Inc. to others.”

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Reply from Cozy World Inc. 2025.10.16

Dear Guerino,
Thank you very much for your thoughtful review and for choosing Cozy World HVAC to replace your air conditioner! We're thrilled that the entire team, from Diana and Cecilia in the office to Farhad, Saeed, and Mohammad made the experience smooth, professional, and informative. We truly appreciate your trust and your recommendation. Enjoy the comfort of your new system!

Agnes Moduna 2025.10.07

     

We had a new furnace installed by Cozy World a few days ago. Saeed and Mohammad, the technicians, were respectful, professional, knowledgeable and fast to complete the work. They kept the area clean and answered all my questions. Thank you Saeed and Mohammad! If anyone is looking for a reliable HVAC installer, Cozy World is a great place to call!

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Reply from Cozy World Inc. 2025.10.16

Dear Agnes,
Thank you very much for sharing your experience and for choosing Cozy World HVAC for your furnace installation! We're so glad to hear that Saeed and Mohammad provided professional, respectful service and took great care during the install. We truly appreciate your recommendation and are happy to have earned your trust. Stay warm and comfortable!

Nicole Lanser 2025.10.07

     

Our furnace was recently red tagged and deemed unfit to operate so we were unexpectedly searching for new equipment. We got quotes from multiple companies and Cozy World provided the best appliances and lowest costs with no pressure tactics. Saeed was the lead installer and he was professional and courteous throughout the day. They put mats down to protect the finished floors and nicely cleaned up everything when the work was done, including removal of all the old appliances and sealing exterior holes no longer in use. The work was completed in one day and Saeed took the time to thoroughly walk us through how to use the new appliances. Cecelia at the office also deserves a gold star for her efficiency and friendly demeanour! From the beginning of the quote process to the end of the process with finalizing our rebates, she was on task immediately. She explained the process simply, making it hassle free. Thank you so much. Our new furnace and heat pump are working well and so quietly. Can’t wait to see our energy savings on our next gas and hydro bills. Thank you to the team at Cozy World.

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Reply from Cozy World Inc. 2025.10.16

Dear Nicole,
Thank you very much for your kind words and for choosing Cozy World HVAC! We're thrilled to hear you're happy with your new furnace and heat pump and that everything is running efficiently. We're especially glad Saeed and Cecilia made the experience smooth and stress free, from installation to rebates. Your appreciation means a lot to our whole team. Enjoy the comfort (and the energy savings)!

Dan 2025.09.24

     

We had a 14 year Bryant furnace with a broken heat exchanger. Called a Georgetown HVAC and the quote to replace the heat exchanger was $ 4100.00 So we just purchased a Lennox furnace from COSTCO in Burlington, for a total cost of $ 6418.40. ( we also will receive $ 568.00 Costco Shop Card ). It turned out to be a very pleasant experience. Fred ( Cozy World sales ) called and confirmed an appointment for 2 days later. At the appointment, he provided furnace options and confirmed that they just have to change the furnace and add a Honeywell T4 thermostat. 3 days later the installers from Cozy World Burlington arrived with the new furnace. From the team leader, Abbas to Erfann, Pouya and Reza; all courteous, professional and efficient. Thank you all, for the excellent job, Dan

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Reply from Cozy World Inc. 2025.09.29

Dear Dan,
Thank you very much for using Cozy World Inc HVAC installation service for your furnace replacement.