Cozy World Inc. Reviews

Amanda Gin 2026.06.14

     

We had both our Central AC in our home and Ductless AC units in our rental property replaced recently by Cozy World and cannot be happier. Frank offered a fair and honest initial assessment of both homes. The pricing was very fair especially for the quality of their units compared to the other quotes we received. Saeed came and replaced our Central AC and was patient in explaining to me the issues and how this would be fixed. He was open and communicative and genuinely cared about the quality of the work. He wanted to make sure I understood everything that was being done. Frank was able to re-route some ducts in our tenants home to help fix a chronic leak from our ductless AC, going above and beyond. I have no doubt that we had chosen the best company for both of these jobs.

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Reply from Cozy World Inc. 2026.06.15

Dear Amanda,
Thank you for your kind review and for choosing Cozy World for both of your projects. We're thrilled to hear that you had a positive experience with our team. Your support means a great deal to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Antonio Nasralla 2026.06.13

     

Excellent, professional, gets the job done!!!!

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Reply from Cozy World Inc. 2026.06.15

Dear Antonio,
Thank you for taking the time to leave us a review. We are wishing you a cool and cozy summer!

GEMA RONDON 2026.06.12

     

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Reply from Cozy World Inc. 2026.06.15

Dear Gema,
Thank you for your rating. We appreciate it!

Bonny Silva 2026.06.10

     

Quick and efficiently install. Great service.

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Reply from Cozy World Inc. 2026.06.10

Dear Bonny,
Thank you for your kind words! We’re glad to hear you were happy with our services. We appreciate your support!

Eva B 2026.06.10

     

Cozy World Inc. is a phenomenal HVAC company, with an efficient, responsive, knowledgeable and qualified team. Upon having issues with my furnace and it finally breaking down completely, all within a few days; I called Cozy World Inc. for service. (I had dealt with Cozy World previously at my old address, approximately 9 or so years ago; they installed HVAC equipment at the time.) Exceptional service at that time as well. Abbas from Cozy World responded to all of the issues I was dealing with; he went above and beyond. He came to service the furnace twice, on Sunday December 21st an hour after I called. I know I dragged him away from an event, as he showed up in very handsome dress attire! Abbas went into the basement as he was, and worked on the furnace to make sure we had heat to carry us through the night, so we wouldn't freeze! I called again the next day, Monday morning as the furnace stopped once again. He arrived within 20 minutes to help and provide us with heat until the furnace could be installed later in the day. Abbas and his team of technicians showed up on time, went straight to work and completed the furnace installation within a few hours. Beautiful work and everything left clean and tidy! I love my new Lennox furnace; it's energy efficient quiet, small, and provides heat beautifully. The bonus is the cost was also very reasonable!! Thank you very much Abbas; you're the best!! Thank you Cozy World Inc. ! (a 10 star company) ------------------------------------------------------------------------------------------------------- **** (6/10/26 Additional) My Lennox A/C unit was installed at the end of April as for the additional review. Once again I entrusted Cozy World to provide me with their services for a new A/C unit as I've had them provide me with all of my HVAC needs for many years. This company and their associates provide exceptional, reliable and professional service. The technicians, Abbas, Erfan and Ali are always efficient, professional and very thorough. They answered all of my questions and installed a reliable and efficient Lennox A/C unit. It's been working wonderfully on these hot and humid days in keeping us comfortable. A big thank you also to Cecilia at the office for always making sure all of our needs have been met and for making sure the installation has gone smoothly. Thank you!

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Reply from Cozy World Inc. 2025.12.23

Dear Eva,
Thank you so much for this amazing review and for your continued trust in Cozy World over the years! We're grateful for your kind words and are glad Abbas and the team could be there when you needed help most. Your support means a lot to us!

Jim Brown 2026.06.08

     

Excellent service and efficient. Highly recommend

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Reply from Cozy World Inc. 2026.06.09

Dear Jim,
Thank you for your kind words and recommendation! We really appreciate your support and are glad you had a positive experience with our team.

Chad Mitchell 2026.06.06

     

Cozy World have been my go to HVAC people for almost 10 years! Their service and professionalism is unmatched. No service call is too small for them. They’ve now serviced my aging A/C, replaced my old furnace board, installed my new HE furnace last year and installed my new hot water heater this week. Always affordable, polite, clean and friendly. Highly recommend!

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Reply from Cozy World Inc. 2026.06.09

Dear Chad,
Thank you so much for your continued trust over the past years and for sharing such a thoughtful review. We’re really happy to hear you’ve had consistently positive experiences with our team across your hvac and hot water heater services. We truly appreciate your support and recommendation, it means a lot to us!

Josh Maltin 2026.06.06

     

Cozy World is awesome! They’ve now done ductless units for me as well as my furnace. Communication is great and our installer Saeed was awesome!

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Reply from Cozy World Inc. 2026.06.09

Dear Josh,
Thank you so much for your kind review and continued trust in us! We’re really glad to hear you’ve had a great experience with both your ductless units and furnace installation. We appreciate your support and are happy to know everything is working well for you!

Stephanie Rumble 2026.06.05

     

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D lee 2026.05.29

     

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Reply from Cozy World Inc. 2026.06.02

Dear Dee,
Thank you for taking the time to give us a rating!

Adrien Leduc 2026.05.28

     

Great guy, great team Perfect tank install

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Reply from Cozy World Inc. 2026.05.29

Dear Adrien,
We’re glad you had a great experience with our team and that you’re happy with the tank installation. We truly appreciate your support and look forward to helping you again in the future!

W Lee 2026.05.28

     

Came home to a cracked water heater tank in March, and needed it fixed fast. Cozy World was super responsive, providing the cheapest quotes by a wide margin for a brand new tankless water heater. No attempts to charge more for urgent service. Massoud came the next day, was professional, efficient, and left a clean install. My Furnace and AC were also over 15 years old, so came back to Cozy World. Again, best price, prompt customer service, facilitated the Heat Pump rebate and a great experience. Saeed handled the install flawlessly, even with the exterior condenser on the opposite corner of the house. The owner Farhad and support admin Cecilia also deserve call outs for being great to work with. Highly recommend Cozy World for all your HVAC needs. *fixed spelling mistakes

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Reply from Cozy World Inc. 2026.05.26

Dear Wayne,
Thank you so much for your thoughtful review and for trusting Cozy World with your home comfort needs. We’re very happy to hear that you had a positive experience with our team, from the quick response and installation to the customer service throughout the process. We truly appreciate your support and recommendation, and we’re glad we could help make everything as smooth and stress free as possible. Thank you again for choosing Cozy World!

Andrei Vinogradov 2026.05.28

     

I wanted to replace my 20y old AC unit and install a new Lennox heat pump. After several quotes from other vendors, CozyWorld offered the best value for money. I got a high end unit for a reasonable price. They installed the heat pump on a wall bracket and it made my backyard, which is not large, look even better. Quiet machine, new technology, looks great. I was very pleased. Then we realized that my new heat pump is not properly communicating with the existing 9y old furnace. It was frustrating, unfortunate and nobody's fault, but after several discussions, CozyWorld gave me another great deal on the new Lennox furnace. I now have a brand new HVAC system at a great price with 10y warranty on both units. These guys know what they're doing. They work hard and most importantly, they have patience and committment to customer satisfaction. They actually remember your name and case when you call them. They do a great techincal work but when something goes wrong, and sometimes it does, rest assured they will take care of you. From my perspective, CozyWorld got the best price, they're experienced and knowledgable, and they will treat your case as unique and valuable ... and BTW I forgot to mention they took care of all the paperwork and rebate(s) navigation for me. I didn't have to clutter my brain with all those nuances. This is exactly what I expected from an HVAC contractor. I recommend.

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Reply from Cozy World Inc. 2026.05.28

Dear Andrei,
Thank you so much for taking the time to share your experience and for your thoughtful recommendation. We’re very happy to hear that you were pleased with both the installation process and the support provided along the way. Our team works hard to offer reliable solutions, honest guidance, and excellent customer service, and it means a lot to know that it made a difference for you. We truly appreciate your trust in Cozy World and are always here whenever you need us in the future!

Uriel Kow 2026.05.27

     

A huge thank you to Saeed and Mohammed. They did an excellent job efficiently dismantling the old unit and installing the new one. Both were highly professional and courteous throughout the entire process. I also want to thank Cecelia for providing clear and helpful information beforehand. Great team and highly recommended.

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Reply from Cozy World Inc. 2026.05.28

Dear Uriel,
Thank you so much for your kind words and recommendation! We’re very happy to hear you had a positive experience with our team. Providing professional, efficient service and clear communication is always our goal, and we truly appreciate you taking the time to share your feedback. We’ll be sure to pass your compliments along to everyone involved. Thank you again for choosing Cozy World!

Ram Balashankar 2026.05.27

     

Awesome job!!

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Reply from Cozy World Inc. 2026.05.28

Dear Ram,
Thank you for the great feedback! We appreciate your support and are glad you’re happy with the service. It means a lot to our team at Cozy World.

Paul Johnson 2026.05.27

     

Very happy with the furnace and AC install in 2007 and service throughout the past 19 years. When the AC started leaking in 2026 we didn’t hesitate to call Cozy World for help. Turns out the mother board on the furnace was done and it was time for a new furnace. That was Friday afternoon; Monday afternoon the new furnace was installed and the system was 100%! Thank you Cozy World!

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Reply from Cozy World Inc. 2026.05.28

Dear Paul,
Thank you so much for your continued trust and support over the years! We’re grateful to have had the opportunity to help keep your home comfortable for so long. Our team is always happy to help when needed, and we’re glad we could get everything taken care of quickly for you. We truly appreciate your kind words and your loyalty to Cozy World!

Jim Wilson 2026.05.27

     

Installed furnace - professional, helpful and quick

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Reply from Cozy World Inc. 2026.05.28

Dear Jim,
Thank you for your feedback! We’re happy to hear you had a positive experience with your furnace installation. Thank you for choosing Cozy World!

Carlo Magay 2026.05.26

     

We recently engaged Cozy World to troubleshoot our AC unit after it suddenly stopped working, and we were very impressed with the service we received. Abbas quickly identified the issue as a faulty evaporator coil during his first visit. A few days later, he returned with his team with the replacement part and successfully restored our AC to full working condition. What really stood out was the follow-up service — when we noticed a rattling noise coming from the outdoor unit a couple of days later, Abbas came back promptly and resolved the issue, which turned out to be just a few loose bolts on the enclosure. Overall, we are quite pleased with the professionalism, responsiveness, and quality of service provided by Cecilia, Abbas and Cozy World team. Highly recommended!

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Reply from Cozy World Inc. 2026.05.28

Dear Carlo,
Thank you so much for sharing your experience and for the recommendation. We’re very glad to hear our team was able to get your system back up and running and follow through to make sure everything was working properly afterward. We truly appreciate your kind feedback. Thank you for choosing Cozy World!

John Cava 2026.05.26

     

Awesome service by awesome people!!! From the receptionist (Cecilia), the installation tech (Massoud), all the way up to the president (Farhad), all are a pleasure to deal with. They always deliver what they promise and make time to answer your questions. Great all round experience!

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Reply from Cozy World Inc. 2026.05.28

Dear John,
Thank you so much for the wonderful feedback! We’re thrilled to hear you had such a great experience with our team from start to finish. We truly appreciate your support and kind recommendation, and we look forward to serving you again in the future!

Edward Roy 2026.05.25

     

Excellent service, on time and very clean and efficient !! Highly recommend Saeed as an installer. Competitive price for sure on the product as well! Great experience all around. We use these guys for our Furnace two years ago And went back to them for the air-conditioning unit based on their work on our furnace.

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Reply from Cozy World Inc. 2026.05.26

Dear Edward,
Thank you for your continued trust and support! We’re so happy to hear you had another great experience with our team and that you were pleased with the service, installation, and overall process. We truly appreciate your recommendation and are grateful you chose Cozy World again for your air conditioning installation. Thank you for being a valued customer!