CouCou

CouCou Reviews

Excellent rating
     
4.9 | 34 reviews
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4.9

| 34 total

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A 2025.04.28
     
Astrid is AMAZING! She went above and beyond to help ensure that my child had a beautiful outfit for a special event. Cannot say enough good things about her & Cou Cou.
Christina Karapanos
Christina Karapanos 2024.12.18
     
Getting misty-eyed as a write this. I'm a divorced mother of two and I have the kids for Christmas Eve and Christmas (and I'm hosting Christmas Day). Very happy about this but slightly overwhelmed. The one thing hanging over my head was the kids stockings. For them, the stockings are even more exciting than the big, wrapped presents. The thought of rifling through all the junk on Amazon or fighting the crowds at Target was daunting. Enter Astrid, the owner of CouCou, which recently moved from the South End to the hip WinSmith Studios in Norwood. I contacted her and she immediately responded with 'you got it. I'll take pictures of what I gather for each child and you can tell me if I need to make adjustments.'. She's also wrapping each gift and on top of that using one paper for my daughter and another paper for my son. We all shop on Amazon for the convenience but my god, how nice is the personal touch. A holiday PSA moment to SHOP SMALL. God bless you , Astrid- youre my Christmas miracle.
Reply from CouCou 2025.01.13
Oh my goodness Christina! We were so honoured to be part of making this Christmas extra special for you and your kids. Just knowing that we can help out a fellow mama and take a little weight off your shoulders, was everything. Thank you for trusting CouCou with such a special task.
Kindest, Astrid
Hillary Daly
Hillary Daly 2024.12.11
     
My daughter (9.5 yrs) and I love to shop at Coucou. Astrid’s warmth, kindness and impeccably curated selection of clothing, accessories and toys is unmatched. The new location at Winsmith Mill in Norwood is beautiful and welcoming. Astrid, Sasha and Margarita are always beyond helpful when putting together an outfit or selecting the perfect gift. Plus, my daughter loves to search for Zucchini, a little toy mouse, to redeem a prize every time she visits! It is more than a store, it is an experience and we are lucky to have Coucou so close to home.
Reply from CouCou 2024.12.18
You don’t know how happy it made us to read this note from you Hillary! We love your visits, especially when B comes along with you. Thank you for making our small shop thrive 🥰
María José R. Cano
María José R. Cano 2024.12.03
     
Delivered super quickly! Looove the curated and best selection of clothes and toys.
Reply from CouCou 2025.01.13
Hi Maria Jose! Thank you for trusting CouCou to place an online order. There is so much to choose from online, we are so happy you chose us. Looking forward to seeing you shop virtually again soon!
Happy New Year!
Astrid
Arlene Kiyabu
Arlene Kiyabu 2024.11.02
     
My girls and I have loved CouCou for years. My youngest is now 11 and picks out her own outfits. Astrid, chooses such amazing styles. We are thrilled they are closer to us now!!!
Reply from CouCou 2024.11.25
Thank you Arlene! We are so happy to be closer to you as well :-)
Erin Crea
Erin Crea 2024.10.22
     
Visiting CouCou's new location at the Winsmith Mill Market in Norwood was a delightful experience. Beautiful offerings on display and I was directed to view even more apparel and toys available on the website. Astrid, the owner, picked out the perfect gift for my 3 year old niece. Every item for sale in the store has a beautiful story behind it. Thank you, Astrid and team!
Reply from CouCou 2024.11.01
Thank you Erin! It was so great to have you in our new studio and have your son put our swing to good use too :-) Hope your nice loves all her gifts.
Teresa Rodriguez Murtagh
Teresa Rodriguez Murtagh 2024.01.25
     
I feel like I’m in Europe every time I walk into this sweet spot - it is my favorite in Boston. It is full to the brim with treasures - the most beautiful children’s clothing and thoughtfully curated selection toys that you can enjoy in your home and make the most magical gifts. Everything I have purchased there is treasured by me and my children. The owner and her mother who work together there are a dream and such a pleasure to shop with, they have helped me on countless occasions. ❤️❤️❤️
Reply from CouCou 2024.11.01
We wouldn't be here without customers as joyful as you Teresa. Thank you for loving our little shop as much as we do!
Jenny Johnson
Jenny Johnson 2023.05.08
     
My two growing girls now 4 + 1 have been adorned in CouCou since they were born. This is a truly unmatchable shopping experience. Astrid takes away the endless time we can spend scrolling trying to find the perfect outfits….. whether it’s the special occasion or just any given Sunday, her pieces are precious and the customer service is second to none!
Reply from CouCou 2023.05.09
Awwww... thank you!! You just made our week. We love working with you and seeing your girls grow.
Susan Busch
Susan Busch 2022.09.30
     
My favorite children's store. CouCou has the most unique clothes and toys. Astrid and staff are so helpful. Highly recommend!!!
Reply from CouCou 2022.10.04
Thank you Susan! You always select the best things. See you soon!
Sophia Chou
Sophia Chou 2022.07.26
     
Reply from CouCou 2022.10.04
Thank you for the 5 stars Sophia! We love seeing your selections :-0
Anna J
Anna J 2021.12.15
     
Astrid provided exceptional service from the get go and was extremely helpful and patient in answering all of my many queries. Highly highly recommend CouCou Boston who sell unique high quality heirloom products. I bought the Little Lights Swan and Retro Rainbow and even though I am based in Australia I found the transaction process was very smooth and this wonderful shop and their online store is exceedingly trustworthy and reliable shop. Massive bonus is that they accept international deliveries where many other US based online stores do not. For me it has been a true blessing to come across this store upon my research to find the best service, prices and especially excellent professional service all of which Coucou Boston encompasses and more! A super happy customer 🤗🥳 Do not hesitate to buy here as you will not be disappointed. Coucou Boston goes above and beyond to assist you and makes you feel secure and safe ordering from them which is critical for me being an international order. I was impressed by the vast diverse array of rare items that I could not find in Australia so definitely worth browsing around even if you are an international customer. Did I mention how efficient super fast delivery was on the back of the delivery option they recommended?! Super delighted with this well in advance of Christmas sensational I will definitely shop with them again and more than happy to pay for the delivery for such excellent products and exceptionally outstanding service WOW just WOW
Reply from CouCou 2021.12.07
Anna, you are one in a million, thank you! So happy you found us all the way from Australia and that we can get our beautiful Little Lights out to you in time for Christmas. xoxo Astrid
Saki Ishida
Saki Ishida 2021.07.11
     
The cutest store in Boston!!! Just what I was looking for🥰❤️ I bought a colorful plate and cup for my little one❤️loved it!!.
Reply from CouCou 2021.10.04
Hi Kiki! So glad you came to visit us and thank you so much for sharing photos of the shop! Hope to see you again soon :-)
Natalie Taylor
Natalie Taylor 2021.03.05
     
Cutest store with excellent, modern brands and excellent customer service. Highly recommend!
Reply from CouCou 2021.10.04
Oh I totally missed this review, thank you so much Natalie! So happy you love our shop as much as we do 🥰
Sara Jaye
Sara Jaye 2020.09.29
     
Great products, quick shipping and outstanding customer service. Highly recommend. Will be shopping there again, thank you.
Reply from CouCou 2021.01.13
We are so happy you found us and received your order as expected. We're here for anything you have your eye on in the future!
Shanthe Max
Shanthe Max 2020.07.06
     
CouCou not only has the most fashionable & unique kid’s clothes, but also has the best customer service online (as I am located in CA, so I can't even imagine how amazing they are in person!) Have questions about your order? They are quick to respond in the chat box or via email. Even Astrid, the owner, has personally helped me with silly questions like what shoe size to order. Don't even get me started on their packaging! It is SO cute!! So I always know my friends are going to be surprised when they get my gift in the mail. I feel like family every time I shop here, & I love feeling confident that my friends will love their gift! It's a win win.
Reply from CouCou 2025.01.13
How did we ever miss this amazing review!? I hope it's better late than never... THANK YOU Shanthe. It means the world to us when people across the US choose us to shop virtually with. We are a small team with a big heart and every order, near or far, is treated as though it is local. Thanks again and hope your gift is still being enjoyed.
Dan Ma
Dan Ma 2020.04.24
     
I bought one hat online store. The owner help me though Instagram right away. Excellent service.
Reply from CouCou 2020.05.12
Oh thank you! I hope your daughter loved it as much as we do :-) xo

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