Cooper Custom Pools Reviews

Dave Po 2025.09.25

     

Cooper Custom Pools Built my new custom pool and it is absolutely AMAZING They were professional from the design to the completion of the project They were done quickly and efficiently I am so happy and thankful I used them for my pool! Thank you

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Reply from Cooper Custom Pools 2025.09.26

Thank you so much for this amazing review, Dave! We really appreciate you taking the time to write this!

Rosella Serinelli 2025.07.16

     

⭐️⭐️⭐️⭐️⭐️ Excellent Pool Service – Highly Recommend! I've been using Cooper Custom Pools for several months now, and I couldn't be more pleased with the service. The technicians are punctual, knowledgeable, and extremely thorough. My pool has never looked better – the water is crystal clear, the equipment is running smoothly, and they always leave everything spotless. They also take the time to explain what they're doing and answer any questions I have, which I really appreciate. It's clear they care about the quality of their work and customer satisfaction. If you're looking for a reliable, professional pool service, I highly recommend Cooper Custom pool.

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Reply from Cooper Custom Pools 2025.07.18

Thank you so much for this amazing review Rosella! We love to hear that you are happy with our service!

Dina Genovese 2025.06.12

     

Cooper Pool, Austin has been super taking over from our past provider. The professional personalized service has been outstanding.

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Reply from Cooper Custom Pools 2025.06.19

Thank you so much for this review Dina! It's great to hear that Austin is taking good care of your pool!

Jennifer Rowe 2025.06.06

     

Wonderful company and people that go above and beyond! Varon takes such good care of us - best service ever! Also prioritized helping us out after the storms flooded into our pool last week and it was sparkling again in no time. 👏

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Reply from Cooper Custom Pools 2025.06.09

Hi Jennifer! It's amazing to hear that Varon is doing such a good job. We love the before and after photos, keep an eye out on our social media for them! Thank you for leaving this amazing review!

Elizabeth W 2025.06.05

     

I can always count on my pool sparkling after service. The communication of the entire company is outstanding. Highly recommend.

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Reply from Cooper Custom Pools 2025.06.09

Thank you for taking the time to leave this review Elizabeth! We take pride in our communication with our customers, so I'm glad to hear that you notice it. Thanks again!

Ej Chelkowski 2025.05.16

     

Best pool maintenance service in past 20 years. I’ve used 6 different companies and this is the best. Pool tech Derick knows his stuff pool always looks great

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Reply from Cooper Custom Pools 2024.04.15

Thanks for leaving us this review Ej! We love to hear that you are happy with our service!

Kayly Summers 2025.04.01

     

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Reply from Cooper Custom Pools 2025.04.02

Thank you for this 5 star review Kayly!

Matthew Jackson 2025.03.27

     

Great team that keeps my pool clean and ready to for swimming. Communicates well and keeps me informed of what is happening with my pool.

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Reply from Cooper Custom Pools 2025.04.02

Thank you for this review Matthew! Glad to hear that your happy with our service!

Tina Mikrut 2025.03.19

     

Love Cooper Custom pools. They have been servicing me for years and have always done an awesome job!

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Reply from Cooper Custom Pools 2025.03.20

We really appreciate this review Tina! Happy to have you as a customer for so many years!

Bruce Lively 2025.03.19

     

We've been using Five Star/Cooper for some years now. We've lived here 23 years and have used many pool companies. These people are the best in every way and take the "pains" out of owning a pool.

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Reply from Cooper Custom Pools 2025.03.19

Thank you so much for this amazing review Bruce! Glad to hear that we are making your pool experience stress free!

Jonathan Boynton 2025.02.06

     

Highly recommend Cooper Custom Pools. Austin and team have been maintaining our pool while we reside in another state. Really appreciate it!

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Reply from Cooper Custom Pools 2025.02.11

We really appreciate this review Jonathan! Looking forward to many more years of maintaining your pool!

Jimmy and Tammy Buczek 2025.01.20

     

They have consistently gone above and beyond to ensure my pool is in perfect condition. The team’s attention to detail with my pool’s chemicals is unmatched—my water is always crystal clear and balanced, making maintenance worry-free on my end. Their knowledge and professionalism are evident every time they visit, and they’re always prompt, courteous, and thorough. I can’t recommend Cooper Custom Pools enough for anyone looking for reliable and expert pool care. If you want peace of mind and exceptional service, these are the folks to call!

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Reply from Cooper Custom Pools 2025.01.21

Thank you so much for this amazing review Jimmy and Tammy! We really appreciate you taking the time to write this, and we absolutely love to hear that you are very satisfied with our service! We look forward to keeping your pool crystal clear for many years to come.

Cristina Chen 2025.01.17

     

I never have to worry about my pool. It's always easy to go. Staff are friendly and answer all my questions.

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Reply from Cooper Custom Pools 2025.01.17

Thank you for this review Cristina! We are really glad to hear that our service has made your pool worry-free!

Michael Hamilton 2025.01.17

     

Five Star/Cooper built our pool 10 years ago, and they've maintained it since. Their construction is fairly priced, the monthly chem service has kept the water ready-to-use every day, and the attention to detail when we need help with something is unmatched. Thank you!

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Reply from Cooper Custom Pools 2025.01.17

We really appreciate this review Michael! We have loved being apart of every step of your pool journey!

Joel Griffith 2025.01.10

     

Excellent service and prompt response times. Randy went out of his way to replace a part during a freeze that was installer by another pool company. Highly recommend for cleaning and service!

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Reply from Cooper Custom Pools 2025.01.10

Thanks Joel! Glad we could get that fixed for you. Looking forward to servicing your pool for years to come!

Lesley Gibson 2025.01.10

     

We are so happy that we chose to work with Cooper Pools. Randy, Austin and the entire team were so easy to work with. They were patient with us as we weighed various decisions and really helped us make the right ones throughout the entire experience. We now use them for weekly service. I highly recommend Cooper Pools.

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Reply from Cooper Custom Pools 2025.01.10

Thank you for this amazing review Lesley! We have loved being a part of your entire pool journey!

Ann Gould 2025.01.09

     

Randy at Cooper pools always does a great job for us. He stays in touch and is always happy to answer questions. We really appreciate all the work he has done with our pool.

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Reply from Cooper Custom Pools 2025.01.10

We really appreciate this review Ann! We also think Randy is the best!

Martin Mcgee 2024.12.16

     

Fantastic service from Austin, timely, informative and respectful! Job well done and sends a pic to verify it.

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Reply from Cooper Custom Pools 2024.12.16

Thanks Martin! We really appreciate you writing this review about Austin! Happy to have you as a customer!

Dave Raaf 2024.12.06

     

Cooper Custom Pools recently renovated our 20 yr old pool with a pebble finish, new tile and a dry-stack spa. They cleaned up the waterfall rocks and all of the walking surfaces. A beautiful job and done on budget!

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Reply from Cooper Custom Pools 2024.04.26

Thanks Dave! Looking forward to maintaining your pool for decades to come!

Ann A 2024.12.06

     

Austin has been a great help to keeping our pool in its best shape. He’s knowledgeable and is always very kind and professional. Great pool service company!

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Reply from Cooper Custom Pools 2024.12.06

We really appreciate this review Ann! Thank you for taking the time to write this!