Service is absolutely terrible ! Call on the phone to see if cookies are in stock for flower and the lady on the phone has a crazy attitude and says "whatever we have online is what we have in the stores". So after looking online I drive 4 miles to the store to be told they don't have any flower at all ðŸ˜. Second time coming here for nothing. Shouldn't be called the cookie store when there are never cookies available ðŸ˜. 1 out of 5 stars for me !
Eric is the man! It was my first time here at cookies and he was super helpful and informative will definitely be coming back!
Reply from Cookies Somerville
Thanks, Lenny! I’m glad Eric made your first visit a great one and took the time to be helpful and informative. We really appreciate you coming in, and we’ll be here when you’re ready to stop by again.
Eric was great! he helped me make a choice today highly recommend !
Reply from Cookies Somerville
Maria, thanks so much for the kind words! I’m glad Eric was able to help you choose what you were looking for, and I really appreciate the recommendation. We’ll be here anytime you need us.
Juan, was great he got me exactly what I asked for with full transparency on all fees !
Reply from Cookies Somerville
Thanks, Walter! I’m really glad Juan was able to get you exactly what you asked for and walk you through everything with full transparency on the fees. We appreciate you choosing Cookies Somerville Dispensary.
Friendly knowledgeable staff
Reply from Cookies Somerville
Thanks, Peter! We really appreciate you highlighting our friendly, knowledgeable staff—our team works hard to make sure you feel comfortable and get the right recommendations. Hope to see you again soon.
Juan and Donte gave me exceptional service and explained everything perfectly very welcoming environment
Reply from Cookies Somerville
Thanks, Pap! I’m glad Juan and Donte took great care of you and made sure everything was explained clearly. We really appreciate you noticing the welcoming vibe—hope to see you again soon.