Contractor Source Reviews

Galen Burgard 2026.09.04

     

Had both bathrooms done at the same time. John and Ian made it happen, the staff was professional, timely and the work fantastic , spoke to 3 different companies and I am glad we chose them.

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Reply from Contractor Source 2026.09.04

Thank you for choosing Contractor Source for both of your bathrooms. We’re glad to hear John and Ian helped make the experience a great one and that our team was professional, on time, and delivered craftsmanship you’re happy with. Having both bathrooms completed at the same time requires careful scheduling, so it’s especially great to hear everything came together smoothly. We truly appreciate that you considered several companies and ultimately trusted our team with your home. Thank you for the recommendation, and we hope you enjoy your new bathrooms for years to come.

Susan Edwards 2026.07.30

     

If there was an option on giving ZERO stars that would be the one that I select. This company is wrong with lies that they tell, work that is done, and promises made. ALSO this company is part of Spraggins, which does not have good reviews - so read up on that as well. The Saleswoman, Shauna lies about everything being done on site in Orlando. We were told the fabrication, building and all of it is done at the shop in Orlando. That is not true. The specs for the cupboards were to be like exactly what we had with 2 lazy susan's in the corner cupboard. They changed that and put in straight cupboards. Granted, I did not notice when looking at the pictures and did notice when the cupboards were being installed. The top cupboard has where you cannot reach the interior all the way to the wall and the cupboard next to it keeps slamming the door. We changed out our fridge between the time Shauna was here to when the manager comes out to do the final measure. The fridge we put in was not the same size and it looked horrible out of place. We asked Shuana to change the cupboard around the fridge. She told me no and the materials were already ordered. The manager came out to our home 2 days later and said that is what he was there for. We painted our kitchen prior to the cupboards being installed. When the cupboards came in the crew that was here to install them, scratched our floors, dinged the walls enough that the sheetrock was removed, and wrote on the walls. We had to hire the painter to come back and fix the walls. The manager, James, said that happens in construction and to deal with it. This is not true, we had construction companies in plenty of our homes and not once had they done damage to what they were not there to fix. We asked to speak to the owner of the company and they would not let us. They had the 2nd in command, James talk to us and he was not professional at all. He sent in another crew to fix the floor scratches. They caulked the floor. While we waited for the trim to go back on - James, kept calling us asking for the remainder balance due on the account. I said that in the contract it is stated that the remaining balance is due on the last day your staff is here to install the trim. Mind you, the balance was only $1,000. James continued to call us and tell me and my husband that we were holding their company hostage by not paying them. To be done with them, we paid prior to the job being finished. I had to have James put in writing that they will come back and finish the trim work. That took 2 days and 2 people to do. PLEASE be aware that this company is not what you are looking for. For a job that was to be done in 3 weeks, took over 3 months and plenty of phone calls. Which when you ask to speak to the owner, you never do. They break the promises, they lie, and are not professional. Find another company that will make your construction problem easy!!

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JOMON JOSEPH 2026.07.08

     

I spoke to Victoria ,she is great.

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Reply from Contractor Source 2026.07.09

Thank you for taking the time to leave a review. We’re glad to hear that Victoria made such a positive impression during your visit to Costco. Providing helpful information, answering questions, and making the process easy to understand are all important parts of what we strive for at Contractor Source. We’ll be sure to share your kind words with Victoria. If you decide to move forward with your project in the future, we’d be happy to provide the same professional service and help you every step of the way. We appreciate your recommendation and look forward to the opportunity to work with you.

Lucy Daniello 2026.06.25

     

Spoke with Victoria who was in Costco with samples of their product and was very informative about their product.

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Reply from Contractor Source 2026.06.26

Thank you for taking the time to share your experience! We’re so glad Victoria was able to answer your questions and provide helpful information while you explored options for your new countertops. At Contractor Source, we believe that design and selection guidance is an important part of making the right decision, and we’re happy to help you every step of the way. Whenever you’re ready to move forward, our team will be here to provide the same professional service and support throughout your countertop installation project. We look forward to working with you!

Sylvia Nikolova 2026.06.08

     

Victoria Cole is amazing! She provided us with very helpful information about the products. We definitely recommend her!

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Reply from Contractor Source 2026.07.09

Thank you for taking the time to leave a review. We’re glad to hear that Victoria made such a positive impression during your visit to Costco. Providing helpful information, answering questions, and making the process easy to understand are all important parts of what we strive for at Contractor Source. We’ll be sure to share your kind words with Victoria. If you decide to move forward with your project in the future, we’d be happy to provide the same professional service and help you every step of the way. We appreciate your recommendation and look forward to the opportunity to work with you.

Dee Case 2026.05.27

     

Spoke with Victoria at Costco - very helpful & informative. Not ready at this time but definitive will keep in mind for future projects

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Reply from Contractor Source 2026.05.28

Thank you for stopping by and speaking with Victoria at Costco. We’re glad she was able to provide helpful information and introduce you to Contractor Source. We understand that timing is important with home projects, and we’ll be here whenever you’re ready to move forward. We also offer flexible financing options to help make starting your future kitchen remodel or countertop installation project easier and more predictable. We look forward to the opportunity to work with you in the future.

Fardeen Khan 2026.05.27

     

Saw Victoria at Costco was very informative but just wasn’t ready to purchase at this time.

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Reply from Contractor Source 2026.05.28

Thank you for stopping by and speaking with Victoria at Costco. We’re glad she was able to provide helpful information and introduce you to Contractor Source. We understand that timing is important with home projects, and we’ll be here whenever you’re ready to move forward. We also offer flexible financing options to help make starting your future kitchen remodel or countertop installation project easier and more predictable. We look forward to the opportunity to work with you in the future.

Gilles Chemtob 2026.05.20

     

Met Victoria at Costco in orlando She was very helpful and informative

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Reply from Contractor Source 2026.05.21

Thank you for stopping by and taking the time to speak with Victoria at Costco in Orlando. We are glad she was able to provide helpful information and make the experience a positive one. At Contractor Source, we take pride in clear communication and helping homeowners feel more confident as they explore options for future kitchen replacement and countertop installation projects. We appreciate the review and hope to work with you in the future.

Rich 2026.05.03

     

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Reply from Contractor Source 2026.05.21

Thank you for the 5 star review and for choosing Contractor Source. We appreciate the opportunity to help with your project and are glad you had a positive experience with our team.

Clara Zurosky 2026.05.03

     

I meet Victoria at Costco this morning and she was very informative and motivated me to consider out services in the future. Thank you Victoria

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Reply from Contractor Source 2026.05.04

Thank you for taking the time to share your experience. We are glad Victoria made such a positive impression during your visit to Costco. At Contractor Source, we take pride in providing helpful information and clear communication so customers can feel confident when planning future home projects. We appreciate your kind words about Victoria and look forward to the opportunity to help whenever you are ready for your next kitchen remodel or countertop installation project.

Priyanka Chaturvedi 2026.05.02

     

Met victoria at costco who helped us understand the product she was super helpful explained everything in details.

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Reply from Contractor Source 2026.05.04

Thank you for the kind review. We are happy to hear Victoria was so helpful during your visit to Costco and took the time to explain everything clearly. At Contractor Source, we believe clear communication and product knowledge make the kitchen remodel process much easier. We appreciate you considering us for your future project.

Cole Brothen 2026.05.02

     

Spoke with Victoria super helpful super informative!

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Reply from Contractor Source 2026.05.04

Thank you for the kind review. We are happy to hear Victoria was so helpful during your visit to Costco and took the time to explain everything clearly.

Bernie Koronkowski 2026.04.03

     

Quality work. The new counter looks fabulous.

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Reply from Contractor Source 2026.04.13

Thank you for the great feedback. We’re glad to hear you’re happy with your new kitchen countertops and that the Cambria Montgomery looks fabulous in your space. Projects like this come together through careful measurement and templating, and we’re proud to deliver that level of craftsmanship every time. Thank you for choosing Contractor Source, and we appreciate the opportunity to be part of your project.

Karen Fast 2026.03.24

     

Had my counters done. They were right on track with the timeline and everyone was very respectful of my home and budget. Thanks to Shauna for making it work. Great experience.

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Reply from Contractor Source 2026.03.25

Thank you for the great feedback. We’re glad to hear your countertop installation with Silestone Miami Oro stayed on track and met your expectations. It’s especially rewarding to know our team was respectful of your home and budget throughout the process. We’ll be sure to share your kind words with Shauna. At Contractor Source, we focus on clear communication to keep projects moving smoothly, and we appreciate you recognizing that.

Mary Leonard 2026.03.13

     

We recently had counter tops Installed in our kitchen. They Are Gorgeous, We Love them! This IS the company to go with!!! First of all,They call you back! I contracted 3 places when this all began and CS Contractor called right away. It was a great experience from the begining to the end! I would like to Thank Jay, Akina, Craig & the Installers! They were all such a wonderful caring group of people. You can not go wrong. I still have a few projects to go and I Will be contacting CS Contractor Source Again! Thank you so much again for making my dream kitchen a reality!! Hugs to you all!

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Reply from Contractor Source 2026.03.25

Thank you for the amazing feedback. We’re thrilled to hear how much you love your new countertops and that your kitchen turned out exactly as you envisioned. Your project with Cambria Mersey, including the full height backsplash and waterfall panels, is a great example of the craftsmanship our team takes pride in. It’s great to know our scheduling and communication made a difference from the very beginning. We’ll be sure to share your kind words with Jay, Akina, and Craig. Thank you for choosing Contractor Source, and we look forward to working with you again on your next project.

James Highsmith 2026.03.11

     

Great reputation in the community for their work with countertops, we were referred for this reason. Completed four different countertop projects with them, so we have obviously had great results. They have a full selection of materials, sometimes thickness and edge variations as well as excellent installation. All of these projects have come out fantastic, great reputation is well earned! In 2025, they began doing some remodels. We have been so pleased with the countertops we ended up working with them. The customer service has been excellent with every person we dealt with, everyone has been kind and professional. We spent the most time with Maurine & Steve. They helped resolve several issues throughout the project. The most impressive issue to mention came after the job was completed. This is crucial because some contractors will ghost you once the last payment is made. This company followed up. For this reason alone, I could recommend Contractor’s Source for renovations. There was some hiccups along the way, the most notable was the initial bid lacked any details. Thankfully, we had a lot of this information in texts and emails that showed the initial scope of work. I would recommend ensuring that the initial bid has as much details as possible to protect both the homeowner and contractor, this could be a big problem. Also, they do subcontract a lot of the work. Sometimes this is great, sometimes the subcontractors rush or lack the vision agreed on by the initial contractor and owner. Steve did an excellent job bridge the gap to ensure everything was completed properly. Overall, the project was delayed but completed perfectly and as mentioned, had excellent follow up! Every big project has hiccups. What matters is how those issues are dealt with. We can fully recommend Contractors Source as they ensured all the work was up to code, aesthetically pleasing, functional and had amazing follow-up. We would absolutely be glad to work with them in the future, thank you!

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Reply from Contractor Source 2026.03.18

Thank you for the detailed feedback and for trusting Contractor Source across multiple projects. We’re glad to hear your experience with your kitchen remodel and previous work has been positive overall, and that the results met your expectations. Maurine and Steve will appreciate the recognition, especially their effort to maintain clear communication and follow through even after completion.

We also appreciate your honest notes on the initial bid details and coordination with subcontractors. That kind of feedback helps us continue to improve. It means a lot that you would recommend us and consider working with us again, and we look forward to supporting any future projects.

Denise Rodriguez Pancorbo 2026.03.06

     

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Reply from Contractor Source 2026.03.10

We appreciate you taking a moment to leave a 5 star rating. Thank you for choosing Contractor Source for your new countertops. Our team works hard to provide professional countertop installation and clear communication throughout the process, and it means a lot to know your experience earned a positive review. We are grateful for the opportunity to be part of your project and hope you enjoy your new space.

muhammed kajee 2026.03.01

     

We had a wonderful experience utilizing Contractor Source for our kitchen countertops. We were especially impressed with the service by Pedro. From day one, he worked hard to find us the countertops of our dream at a great price. He worked within our budget, and was able to get us amazing countertops installed at half the price of quotes from the big box stores. He always quickly and thoroughly answered any questions we had and checked in with us at every step of the process. From the time we selected the countertops to final installation was under 2 weeks. It was a very smooth process. Would highly recommend others to look into contractor source and request Pedro specifically for true VIP service.

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Reply from Contractor Source 2026.03.01

Thank you for the thoughtful review and for trusting Contractor Source with your countertop replacement. We are glad to hear you had such a smooth experience with your quartz countertops and that everything came together so quickly.

Pedro will truly appreciate your kind words. From helping you find the right selection within your budget to providing consistent communication throughout the process, he takes pride in delivering a professional experience every step of the way. We are especially pleased that the installation was completed in under two weeks and exceeded your expectations compared to big box options.

We appreciate your recommendation and look forward to assisting you with any future projects.

Josh Thomas 2026.02.17

     

We used Costco which uses Contractor Source. I had a call within min of submitting my info. They scheduled to come out that day to provide quotes with samples. Sales Rep David Anderson was amazing. The next day I was promptly contacted by the Project Coordinator Akeina Smart who answered my questions and made sure everything was in order, once the contract was signed, I was handed off to Brianna Johnson who handled scheduling measurements and install. I have experience with counter top installs and can't stress enough how amazing this experience was. From start to finish, my project was handled professionally and faster than expected. We love the counter top. Can't stress enough how pleased we are with our dealing with Contractor Source from start to finish. They definitely deserver 5 stars

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Reply from Contractor Source 2026.02.17

Thank you for the detailed review and for trusting Contractor Source through Costco for your kitchen countertop replacement. We are glad to hear how quickly the process moved from your initial inquiry to the in home consultation. David was happy to provide selection guidance with samples, and Akeina and Brianna appreciate being recognized for keeping everything organized through scheduling and communication.

Silestone Miami Oro is a beautiful choice, and we are pleased that you love the final result. It means a great deal to hear that, with your prior experience in countertop projects, this one stood out for its professionalism and smooth execution.

We truly appreciate your five star recommendation and are grateful you chose us for your new countertops. If we can assist you again in the future, we are always here to help.

LEE Wright 2026.02.05

     

Contractor Source from the beginning has been wonderful to work with! The sales team (Jessica &Lance) kept in touch and was very helpful in picking out the best countertops for our needs. The gentleman that measured for the template was very courteous and precise! The installer (Bonni) wonderful, courteous, respectful and truly a master of his trade !!! The countertops were installed incredibly fast and without any issues!!! The Contractors Source team are true professionals which provide quality customer care as well high quality work!!!

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Reply from Contractor Source 2026.02.06

Thank you for the great review and for sharing your experience. We are glad the team could support your countertop installation from start to finish. Jessica and Lance working closely with you during the selection guidance process to choose the Miami Oro quartz countertops is exactly the experience we aim to deliver. It is also great to hear Bonni’s craftsmanship stood out during installation and that everything moved smoothly. We appreciate you recognizing the care and professionalism behind the work. Thank you again for trusting Contractor Source, and we look forward to helping with any future projects.