Verified Company
Upon moving out, I worked so hard to clean the entire apartments, dropped in their box both my apartment and mailbox keys in an envelope with a forwarding address. After moving out, I patiently waited to receive my deposit for two years. I finally requested to get the deposit refunded to me, they claimed they have never received them and so I ended up not receiving my security deposit. I will forever remember their mishandling and share this bitter experience with others.
4/28/2026: Please note that the name used here is an alias. I previously resided at 154 Damascus Rd.
Upon moving out in September 2020, I placed all keys (two house keys and one mailbox key) in the office night deposit box, along with my forwarding address. When I contacted Kim at Connolly Communities in 2023 to request my security deposit, I was informed that the keys had allegedly not been received.
I now realize that I missed several follow-up emails from Kim in 2020 regarding this issue, which was my oversight. While I regret not following up sooner, it is disappointing that the keys I properly returned were somehow misplaced or lost, leaving me with no way to prove the return.
Reply from Connolly Companies
2024.08.23
Hello there. We don't have any record of anyone with either your first or last name having rented here. Perhaps you've mistaken our property with another? Would you kindly take a look and remove this if incorrect? Feel free to contact us by phone at 937-644-8831 if there's anything we can do to help. Thank you.
