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I’ve been using Concorde House Mailbox for the past six months, and I couldn’t be happier with their service. They’re professional, reliable, and really go above and beyond to make sure my mail is handled safely and with care.
Alan always sends me an email scan as soon as mail arrives, and he checks first before opening anything that might be sensitive, like banking documents. They also flag anything important or urgent, such as hospital letters or appointments, which gives real peace of mind.
What sets them apart is their personal touch — they genuinely care and take the time to get to know their clients. I’ve tried other mail holding services before, but none come close to the level of attention and consistency I get here.
If you’re looking for a trustworthy, high-touch, and secure mail holding service in the Brighton area, look no further. Concorde House Mailbox are the real deal. Highly recommended!
Reply from Concorde House Mailbox
2025.10.23
Thank you so much Alison!
There wouldn’t be too much to say usually about a mail box but Concorde Mail box are just wonderful. It’s a pleasure to go in, pick up mail and see Alan who goes above and beyond with both the level of care he puts in to the service and making peoples days a bit better with his wonderful smile and being so decent.
Reply from Concorde House Mailbox
2025.10.23
Thank so much Amy!
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Looking for a mailbox without it feeling like one ?
This is definitely the place , wonderful efficient service, messaging immediately when a letter or parcel comes and make it easy to collect....highly recommend.
Thank you Concorde House, fabulous.
Reply from Concorde House Mailbox
2025.09.02
Thank you Julie for our lovely review!
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Absolutely phenomenal experience with this company in every way. Alan is super easy to communicate with and a detailed and reliable person that you can trust with even the most important documents! I never doubt that my mail is taken care of when I travel, and that’s been a huge relief. HIGHLY recommend!
Reply from Concorde House Mailbox
2025.08.07
Thank you so much for our wonderful review Emily x
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We've been using Concorde House for over four years now, and the service we've received from Alan and Stephen has been nothing short of excellent. They've consistently gone above and beyond to support our business — particularly when it comes to handling our (many!) PCNs with incredible efficiency and reliability.It's been a genuine pleasure working with them. Their professionalism, attention to detail, and responsiveness have made Concorde House a trusted extension of our operations. We're so happy to be partnered with them and wouldn't hesitate to recommend their services to anyone in need of a reliable mail forwarding company.Thank you, Alan and Stephen — here's to many more years of great service!
Reply from Concorde House Mailbox
2025.07.07
Thank you so much for our wonderful review. So pleased you are happy!Thank you so much for our wonderful review. So pleased you are happy!
I’ve been a very happy customer of Concorde House Mailbox for a few years now. I highly recommend them. It’s a convenient way to have post delivered if you don’t have a fixed address. Alan always lets me know by text when I receive post & parcels. Collecting my post and saying hello to Alan & Stephen has become a highlight of my week! Their service is very professional and reliable, with a friendly touch. I hope to remain a customer for many years to come. It’s great to support this lovely local business.
Reply from Concorde House Mailbox
2025.06.27
Thank you Eleanor. Seeing you is a highlight every time!
I have used Concorde House as my business address for a number of years even though I no longer live in Brighton and Hove myself. The service provided by Alan and Stephen is excellent with any post or correspondence is forwarded to me via email or Royal Mail very promptly. I very appreciate their local business and I will continue to support as long as I require address and mailbox services.
Reply from Concorde House Mailbox
2025.06.24
Thank you so much for our lovely review. Glad we can help.
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Wonderful Service! My items are always secure and I get the best smile each time I pick them up! Very professional, I wouldn't hesitate to recommend if you need your post sent to a business address that is secure. Thank you!
Reply from Concorde House Mailbox
2025.03.04
Thank you Rachel. Always lovely to see you too!
Can’t recommend Concorde House mailbox service enough, always receive a text when mail received and always scan a copy straight over to me, so convenient. Alan and Stephen are both friendly and professional and their yearly fees are very reasonable. Outstanding service !
Reply from Concorde House Mailbox
2024.04.10
Thank you Sarah!
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